You will get trackers and data organized in a Spreadsheet.

Marla M.Status: Offline
Marla M.

Let a pro handle the details

Buy Other Admin & Customer Support services from Marla, priced and ready to go.
Marla M.Status: Offline
Marla M.

Let a pro handle the details

Buy Other Admin & Customer Support services from Marla, priced and ready to go.

Project details

You will get documents/trackers that are organized, clean, and easy to understand. Just tell me your preferred layout, color, etc. and I'd be glad to do it. I'm willing to learn more so I'm very open to suggestions!
Project Type
Data Entry, Ecommerce Management, Customer Support

What's included $75

These options are included with the project scope.

$75
  • Delivery Time 7 days
  • Number of Revisions 2
Optional add-ons You can add these on the next page.
Fast 5 Days Delivery
+$10
Marla M.Status: Offline

About Marla

Marla M.Status: Offline
Customer Support & Live Chat Specialist | BPO & E-commerce Support Exp
Quezon City, Philippines - 7:46 pm local time
I am a highly reliable and customer-focused Customer Support/Live Chat Specialist with over 5 years of BPO experience and more than 3 years of experience as a remote live chat support representative for US-based e-commerce brands. I have successfully managed high-volume, fast-paced environments while consistently delivering excellent customer satisfaction and maintaining a strong brand voice.

I specialize in delivering fast, accurate, and empathetic support through live chat and email while meeting performance metrics and maintaining brand voice. I am highly adaptable, detail-oriented, and comfortable working in fast-paced, high-volume environments. I am a fast learner, reliable team player, and committed to providing excellent customer experiences that help businesses build trust and long-term loyalty.

Key Skills & Strengths:
Live Chat & Customer Support (Chat & Email)
Account and order support, billing, and troubleshooting
Customer retention, de-escalation, and issue resolution
Remote work experience with US time zones
Strong written communication and multitasking skills

Tools & Platforms:
Customer Support: Zendesk, Front, Concierge
Communication: Slack, Gmail, Google Meet, Google Calendar
Productivity: Google Docs & Spreadsheets, Microsoft Word & Excel
Project & CRM (Familiar): Salesforce, Trello, ClickUp, Monday. com
Design & AI: Canva, ChatGPT

Steps for completing your project

After purchasing the project, send requirements so Marla can start the project.

Delivery time starts when Marla receives requirements from you.

Marla works on your project following the steps below.

Revisions may occur after the delivery date.

Contact Me

Message me and feel free to ask and tell me what you need or how you want the project to be done. Provide me with all the necessary information needed and I'll be glad to do it for you!

Review the work, release payment, and leave feedback to Marla.