You will get "Shopify Customer Support FR EN / Gorgias Zendesk /Native French"
Rising Talent
Project details
Vous perdez des ventes a 2h du matin quand un client demande "Ou est ma commande ?"
Je suis Hery, base a Madagascar GMT+3. Je suis eveille quand vos clients FR achetent la nuit et le weekend. Je reponds sur Gorgias et Zendesk en Francais Natif + Anglais + Malgache, comme votre equipe interne.
POURQUOI MOI ?
• 7 ans de SAV Shopify : WISMO, retours, remboursements, litiges
• Gorgias, Zendesk, Gmail, IG DM
• Horaire France 18h-2h Paris quand votre equipe est OFF
Je transforme un "Ou est ma commande" en 5 etoiles.
ENGLISH: Native French Shopify Support for Gorgias & Zendesk. Based in Madagascar GMT+3, I cover nights & weekends in France 6pm-2am Paris. Fast, human, no templates.
Je suis Hery, base a Madagascar GMT+3. Je suis eveille quand vos clients FR achetent la nuit et le weekend. Je reponds sur Gorgias et Zendesk en Francais Natif + Anglais + Malgache, comme votre equipe interne.
POURQUOI MOI ?
• 7 ans de SAV Shopify : WISMO, retours, remboursements, litiges
• Gorgias, Zendesk, Gmail, IG DM
• Horaire France 18h-2h Paris quand votre equipe est OFF
Je transforme un "Ou est ma commande" en 5 etoiles.
ENGLISH: Native French Shopify Support for Gorgias & Zendesk. Based in Madagascar GMT+3, I cover nights & weekends in France 6pm-2am Paris. Fast, human, no templates.
Industry
Ecommerce, Retail & WholesaleLanguage
FrenchWhat's included
| Service Tiers |
Starter
$25
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 1 | 4 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$20
Email Support
(+ 1 Day)
+$10
Audit Gorgias 30min
(+ 1 Day)
+$15Frequently asked questions
About Hery
Shopify Customer Support VA | SAV E-commerce FR/EN | Gorgias,
Toamasina, Madagascar - 8:34 am local time
I manage your SAV 7/7 on Gorgias / Zendesk : refunds, tracking, returns, WISMO. I answer in native French (FR/BE) and fluent English to get you 5-star reviews.
What you get with me:
Bilingual FR/EN support that sounds local, not translated
Expert Gorgias, Zendesk, Shopify, TrackingMore
7/7 coverage - Toamasina time = I cover your nights & weekends in France
PREVIOUSLY: 5 years Office Coordinator & Safety at Ambatovy Mining (EN/FR technical translation) + 3 years managing 15+ Shopify stores translation for 3J Phone Mada.
Let's not lose another sale. Send me a message.
Steps for completing your project
After purchasing the project, send requirements so Hery can start the project.
Delivery time starts when Hery receives requirements from you.
Hery works on your project following the steps below.
Revisions may occur after the delivery date.
Access and Setup
I connect to your tools and check your store and policy.
Handle Customers
I reply to tickets like WISMO tracking returns wrong size in French and English fast and friendly like your team.