You will get US Healthcare Virtual Assistant for Prior Authorization & Insurance Support
Project details
I provide HIPAA-compliant US healthcare administrative and operational support for clinics, providers, and healthcare teams. My services include prior and retro authorizations, insurance verification, patient appointment scheduling, claims follow-ups, and provider communication. I focus on accuracy, confidentiality, and timely execution to help healthcare professionals reduce administrative workload and maintain smooth operations.
Purpose
BusinessIndustry
Biotech, Business Services & Consulting, Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 5 | 15 | 30 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$25Frequently asked questions
About Humais
US Healthcare Virtual Assistant | Patient Support & Customer Service
Lahore, Pakistan - 8:02 pm local time
I’ve worked as a Provider Services Liaison / Healthcare Operations Specialist, where I supported U.S. healthcare providers, insurance companies, and pharmaceutical partners, including Venture Medical. My work involved handling patient enrollment, appointment scheduling, insurance verification, prior and retro authorizations, claims, denials, appeals, and rebate programs.
Alongside healthcare work, I have strong experience in customer service and client communication, handling high volume inbound and outbound calls, live chat, and email support. I focus on clear communication, issue resolution, and maintaining long term client satisfaction.
US Healthcare Experience Includes:
✅Patient enrollment & onboarding
✅Appointment scheduling with providers
✅Insurance eligibility & benefit verification
✅Prior authorization & retro authorization follow-ups
✅Claims handling, denials & appeals
✅Rebate & direct purchase program support
✅Working with CPT & ICD-10 codes
✅Maintaining accurate patient records
✅Coordinating with providers, pharmacies & insurance teams
Customer Service & Operations Support:
✅Inbound & outbound call handling
✅Live chat & email support
✅Customer issue resolution & follow-ups
✅Quality handling for calls & chats
✅Preparing monthly reports, performance stats & productivity tracking
✅Supporting team performance and service quality improvements
I’m detail oriented, reliable, and comfortable working in fast paced environments that require accuracy and professionalism. I understand the importance of confidentiality, compliance, and customer trust, especially in healthcare settings.
✅Core Skills:
Customer Support (Voice & Non-Voice) | US Healthcare Support | Patient Support | Appointment Scheduling | Insurance Verification | Prior Authorization | Claims & Denials | Provider Services | HIPAA Compliance | Live Chat | Email Support | Phone Support | Reporting & Performance Tracking
Whether you need a Customer Support Representative, Healthcare Virtual Assistant, Provider Services Specialist, or Patient Support Coordinator, I’m ready to support your business with consistency and care.
Let’s connect and discuss how I can support your business with efficient, results driven solutions.
Steps for completing your project
After purchasing the project, send requirements so Humais can start the project.
Delivery time starts when Humais receives requirements from you.
Humais works on your project following the steps below.
Revisions may occur after the delivery date.
Review & Project Kickoff
I review the client’s requirements, confirm the scope, and begin work following HIPAA compliant healthcare processes.