You will get Virtual Assistance (Admin Support)

Johnpee E.Status: Offline
Johnpee E.

Let a pro handle the details

Buy Customer Support services from Johnpee, priced and ready to go.
Johnpee E.Status: Offline
Johnpee E.

Let a pro handle the details

Buy Customer Support services from Johnpee, priced and ready to go.

Project details

Personalized & Client-Focused Approach – I tailor my Virtual Assistance and Digital Marketing services to each client's unique needs, ensuring customised solutions for business growth.

Efficiency & Organization – With my background in administrative support, I deliver structured, detail-oriented, and time-efficient work.

Results-Driven Digital Strategies – I focus on social media engagement, SEO, and content marketing to drive real business results, not just online presence.

Reliability & Professionalism – Clear communication, timely delivery, and a strong work ethic set me apart as a trusted professional.

Comprehensive Skill Set – From Virtual Assistance to Digital Marketing, I provide an all-in-one service, saving businesses time and resources.
Purpose
Business
Language
English
What's included
Service Tiers Starter
$25
Standard
$50
Advanced
$100
Delivery Time 5 days 5 days 5 days
Number of Hours of Work
31015
Scriptwriting
-
Summary Report
Social Media Replies
-
-
Email Support
Live Chat Support
-
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$5
Live Chat Support (+ 2 Days)
+$10
Johnpee E.Status: Offline

About Johnpee

Johnpee E.Status: Offline
Executive Virtual Assistance | Administrative and Customer Support
Jos, Nigeria - 3:51 pm local time
Many businesses struggle with time-consuming administrative tasks, overwhelming emails, and inconsistent customer service, which can affect productivity and client satisfaction. As a highly organized and detail-oriented Virtual Assistant (VA) with over 5 years of experience in administrative support and customer service, I help business owners enhance efficiency, manage communications, and stay organized. My expertise in email management, file organization, scheduling, and client support ensures that businesses can focus on their core activities while I handle the rest.

Core Skills & Strengths
Administrative & Organizational Skills

*Inbox & Email Management: Organising inboxes, responding to client inquiries, and ensuring prompt communication.
*File Organisation & Data Entry: Structuring documents, spreadsheets, and records for easy access and retrieval.
*Calendar & Appointment Scheduling: Managing meetings, reminders, and deadlines to improve workflow efficiency.
*Document Preparation & Formatting: Creating reports, presentations, and business correspondence.
*Task & Project Coordination: Prioritising tasks and ensuring timely completion of assignments.

Customer Service & Communication
*Client Support & Follow-Ups: Handling inquiries, providing solutions, and maintaining positive customer relationships.
*Live Chat & Phone Support: Assisting customers via phone, email, and messaging platforms.
*Problem-Solving & Conflict Resolution: Addressing customer concerns professionally to enhance satisfaction.
*CRM Management: Keeping track of customer interactions and updating client records.

Soft Skills
*Good Communication Skills
*Time Management
*Attention to Detail
*Problem-Solving
*Adaptability & Initiative

Projects & Accomplishments
*Managed email inboxes and customer inquiries for an HSE training institution, improving response times.
*Organised and maintained digital filing systems for multiple clients, reducing time spent searching for documents.
*Scheduled and coordinated appointments, meetings, and follow-ups, improving efficiency for business owners.
*Provided customer support via email and chat, ensuring client concerns were addressed professionally.
*Handled administrative duties as an Office Assistant, improving daily business operations.

Education & Certifications
National Diploma in Science – Yaba College of Technology (YABATECH) Lagos
Virtual Assistance Training – Enhancing expertise in administrative and customer service support.
Digital Marketing Training – Currently expanding knowledge in online marketing strategies.

Steps for completing your project

After purchasing the project, send requirements so Johnpee can start the project.

Delivery time starts when Johnpee receives requirements from you.

Johnpee works on your project following the steps below.

Revisions may occur after the delivery date.

Understand the Client's Needs

Collect all necessary information from the client (via a questionnaire, call, or email). Clarify goals, expectations, and deadlines to avoid misunderstandings. Request access to relevant tools (social media, CRM, website, etc.).

Plan the Project

Break the project into smaller tasks with deadlines. Choose the right tools (Trello, Asana, Google Docs, Canva, etc.). Confirm the scope of work with the client (what's included and what’s not).

Review the work, release payment, and leave feedback to Johnpee.