You will get Virtual assistance for Airbnb and other platforms
Project details
create and manage OTAs( booking.com, Expedia, Airbnb, VRBO,Agoda, etc) and sync to PMS (site minder, little hotelier,hotel runner, beds24, etc) and I have experience at hotel as reservations manager, Front Office Manager also I was work as a guest experience manager. My responsible as a customer service, handled complaints , reply emails, rate structures, maintenance with engineering team and cleaning with housekeeping team.
Best regards
Ullya
Best regards
Ullya
Purpose
PersonalIndustry
Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$7
|
Standard
$48
|
Advanced
$144
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 8 | 24 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Frequently asked questions
About Ullya
Virtual Assistant(Airbnb,OTA and PMS specialist)/Customer Service
Bali, Indonesia - 3:34 pm local time
I have excellent knowledge in Property Management System Development, Front Office Department, E-commerce, Customer Service, Guest Experience, Offline Travel Agent Reservations, and Hotel/Vacation Rental Reservations.
🌺 Tasks that I am proficient in include
✅handling emails,
✅calls,
✅and social media reviews,
✅Platforms messages.
🌺 I am also well-versed in:
✅handling complaints and
✅providing customer service.
✅Additionally, I am skilled in data entry
✅and administration tasks like generating income and expense reports for the owner.
🌺 I am adept at handling:
✅cashier duties, as well as
✅listing on various OTAs including Airbnb, VRBO, Booking.com, Expedia, and others).
🌺 I can also
✅synchronize OTAs to Channel Manager/PMS.
✅synchronize the Booking Engine to the website.
🌺 As a virtual assistant, I am capable of
✅booking hotels and tickets. Moreover, I have experience in
✅utilizing Gsuite,
✅Trello, and Zoho
✅website builders such as WordPress and Wix.com.
From all those things, I can be your best Virtual assistant as a customer service and reservations specialist) and I'm ready to work with you soon !!
Regards
Ullya
Steps for completing your project
After purchasing the project, send requirements so Ullya can start the project.
Delivery time starts when Ullya receives requirements from you.
Ullya works on your project following the steps below.
Revisions may occur after the delivery date.
Provide Product Knowledge of the properties to assist guest
Give me information of properties details and OTA's