You will get Virtual Assistant-Customer support-Email-Live support

Rokhaya N.Status: Offline
Rokhaya N.

Let a pro handle the details

Buy Customer Support services from Rokhaya, priced and ready to go.
Rokhaya N.Status: Offline
Rokhaya N.

Let a pro handle the details

Buy Customer Support services from Rokhaya, priced and ready to go.

Project details

🌟 Efficient & Professional Customer Support for Your Business 🌟

I provide high-quality virtual customer support services to help businesses manage their emails, live chat, and CRM systems efficiently. With my experience in handling customer inquiries, complaint resolution, and workflow automation, I ensure a smooth and professional communication process that enhances customer satisfaction.

What sets me apart?
✅ Fast and clear responses to customer inquiries
✅ Expertise in top CRM and support tools (Zendesk, Freshdesk, HubSpot)
✅ Reliable and detail-oriented support tailored to your business needs

Let me help you improve your customer service while you focus on growing your business! 🚀

Tu peux l'ajuster selon tes préférences. Dis-moi si tu veux une autre version ! 😊
What's included
Service Tiers Starter
$6
Standard
$15
Advanced
$30
Delivery Time 1 day 1 day 1 day
Number of Hours of Work
2510
Scriptwriting
-
-
-
Summary Report
-
-
-
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Summary Report (+ 1 Day)
+$10
Rokhaya N.Status: Offline

About Rokhaya

Rokhaya N.Status: Offline
Virtual Assistant/Email & Live Chat/Customer support/Data Entry
Montpellier, France - 12:41 am local time
Diplômée en Réseaux & Opérateur Multimédia, je suis passionnée par l’optimisation, la sécurisation et la gestion des infrastructures IT. Motivée et prête à relever de nouveaux défis, je mets mes compétences au service des entreprises pour garantir une connectivité fiable, une cybersécurité renforcée et une transformation numérique réussie.
🔧 Ce que je peux vous apporter :

✅ Configuration complète de vos réseaux : Routeurs, Switches, Firewalls (Cisco, MikroTik, Fortinet)
✅ Installation & Configuration de serveurs : Active Directory, DNS, DHCP, Windows Server/Linux
✅ Planification & gestion des adresses IP : VLAN, routage inter-VLAN, sous-réseaux
✅ Support IT & Assistance technique : Ticketing, dépannage à distance, gestion des incidents
✅ Sécurité & Administration réseau : Pare-feu, VPN
✅ Automatisation & DevOps : Docker, Ansible, Vagrant pour optimiser les processus

💡 Pourquoi me choisir ?
✔ Expertise technique en réseaux et en sécurité
✔ Réactivité et professionnalisme pour des solutions adaptées à vos besoins
✔ Maîtrise des outils de virtualisation et des technologies émergentes

👉 Besoin d’un spécialiste pour optimiser et sécuriser votre infrastructure IT ? Contactez-moi dès maintenant pour discuter de votre projet !

Steps for completing your project

After purchasing the project, send requirements so Rokhaya can start the project.

Delivery time starts when Rokhaya receives requirements from you.

Rokhaya works on your project following the steps below.

Revisions may occur after the delivery date.

Client Purchase & Requirement Submission

The client purchases the service and provides details about their needs. Access to necessary tools (email, chat platform, CRM) is shared. Guidelines or response templates (if available) are provided.

Project Kickoff & Setup

Review of client expectations and customer support workflow. Setup of necessary systems (email filtering, CRM organization, chat support, etc.). Initial test run and adjustments as needed.

Review the work, release payment, and leave feedback to Rokhaya.