Upwork home
Sign up
Project Catalog
DesignDesign
Video & AudioVideo & Audio
Development & ITDevelopment & IT
MarketingMarketing
Writing & TranslationWriting & Translation
MoreMore

You will get Virtual Assistant for Long-Term Rental Support

Josephine S.Status: Offline
Josephine S. Josephine S.
4.7
Top Rated
Preview image

Let a pro handle the details

Buy Administration services from Josephine, priced and ready to go.
Josephine S.Status: Offline
Josephine S. Josephine S.
4.7
Top Rated
Preview image

Let a pro handle the details

Buy Administration services from Josephine, priced and ready to go.

Project details

Managing properties—whether long-term rentals or short-term listings—requires attention to detail, prompt communication, and fast problem-solving. I bring all of that to the table and more.

With experience managing thousands of rental units across multiple states, I can help you streamline your property operations. I assist with tenant screening, lease coordination, handling maintenance requests, vendor follow-ups, rent collection, and more for long-term units. For short-term rentals, I manage guest communication, calendar syncing, platform listings (Airbnb, Vrbo), reviews, and resolution cases—ensuring 5-star stays.

I use tools like AppFolio, Buildium, Airbnb, and Zillow daily and know how to handle pressure without letting quality drop. My job is to make yours easier—by giving your tenants and guests the kind of attention that reflects your professionalism as a landlord or host.

If you're looking for someone who truly understands the rental business from the inside out, I'm here to help.
Purpose
Business
Industry
Construction, Food & Beverage, Media & Entertainment, Real Estate, Religion & Spirituality, Retail & Wholesale
Language
English
What's included
Service Tiers Starter
$40
Standard
$80
Advanced
$130
Delivery Time 2 days 3 days 5 days
Number of Revisions
112
Number of Hours of Work
3610
Basic Photo Editing
Organize & Classify/Tag Files
Formatting & Clean Up
Project Management Support
Travel Planning
Optional add-ons You can add these on the next page.
Fast Delivery
+$50 - $150
Additional Revision
+$10
Additional Hour of Work
+$12
4.7
7 reviews
86% Complete
(6)
14% Complete
(1)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

AA

Alex A.
5.00
Oct 9, 2025
Reputation management for Airbnb listings Great personality.

SK

Seon K.
5.00
Sep 27, 2025
STR Property Listing and Platform Support Responsive and diligent work!

QP

QC P.
4.45
Jul 24, 2025
Remote Virtual Assistant for Property Management Company

RP

Ryan P.
5.00
Apr 21, 2025
Virtual assistant for US based accounting firm Josephine was timely and took ownership of her work. Would work with her again.

AN

Ashley N.
3.65
Mar 25, 2025
Portfolio and Personal Admin Manager for Rentals
Josephine S.Status: Offline

About Josephine

Josephine S.Status: Offline
Property Management Specialist | AppFolio, Buildium & Rental Operation
100% Job Success
4.7  (7 reviews)
Binan, Philippines - 7:17 am local time
Managing rental properties requires more than collecting rent and responding to tenants — it requires organized systems, accurate records, timely communication, and someone who understands the day-to-day operations behind successful properties.

I help property management companies and real estate investors streamline their rental operations by providing reliable support with tenant management, vendor coordination, lease administration, property accounting, and property management software workflows.

With hands-on experience supporting residential portfolios, I understand the challenges property managers face: keeping tenant records accurate, following up on maintenance requests, staying organized with vendors, preparing reports, and ensuring property systems are running efficiently.

How I Can Help Your Property Management Business

🏢 Property Management Operations Support

Tenant communication and follow-ups
Application processing and screening coordination
Lease preparation, renewals, and document management
Move-in/move-out coordination
Tenant ledger reviews and account updates
Rent collection tracking and delinquency follow-up
Maintenance request coordination and vendor communication

📊 Property Accounting & Financial Support

Accounts payable and vendor invoice processing
Bank and account reconciliations
General ledger review and transaction accuracy
Owner statement preparation
Income and expense tracking
Security deposit tracking
Financial cleanup and organization for reporting or tax preparation

💻 Property Management Software Support
Experienced with property management platforms including:

AppFolio
Buildium
Rentec Direct
Rent Manager
QuickBooks Online

I can assist with:

Setting up and maintaining accurate property records
Reviewing tenant and owner accounts
Organizing workflows inside your software
Improving processes to reduce administrative workload

🔧 Vendor & Maintenance Coordination

Communicating with vendors and contractors
Requesting updates and scheduling services
Tracking work orders and completion status
Reviewing invoices and supporting documentation
Why Clients Work With Me

✔ Property Management Experience
I understand residential property operations from both the administrative and financial side.

✔ Software Knowledge
I have experience working inside property management systems and understand how accurate data entry impacts reporting and daily operations.

✔ Detail-Oriented Support
I help identify missing information, organize records, and keep processes moving so property managers can focus on growth.

✔ Reliable Long-Term Support
I work as an extension of your team by providing consistent communication, follow-through, and operational assistance.

I’m a Great Fit For:

✓ Property management companies needing additional operational support
✓ Real estate investors managing rental portfolios
✓ Owners who need help organizing their property systems
✓ Teams needing AppFolio, Buildium, or accounting support

If you need someone who understands the daily workflow of property management and can help keep your operations organized, I’d be happy to discuss how I can support your portfolio.

Steps for completing your project

After purchasing the project, send requirements so Josephine can start the project.

Delivery time starts when Josephine receives requirements from you.

Josephine works on your project following the steps below.

Revisions may occur after the delivery date.

Review systems and onboard

I’ll get access to your systems, review your units, and get familiar with your process.

Begin tenant/guest communication

I’ll handle inquiries, leasing, bookings, and tenant follow-ups professionally.

Review the work, release payment, and leave feedback to Josephine.