You will get Virtual Assistant for Shopify Store & Customer Support
Project details
I provide professional Shopify customer support and email management for businesses looking to save time and improve client satisfaction. With experience handling orders, inquiries, and CRM updates, I ensure your customers receive fast, accurate, and friendly responses. My goal is to streamline your operations and boost customer trust, so you can focus on growing your business.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Lifestyle, Logistics & Supply Chain Management, Medical & Pharmaceutical, Software, Telecommunications, Transportation & Automotive, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 7 days | 12 days | 14 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | |||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Social Media Replies
(+ 5 Days)
+$10
Email Support
(+ 5 Days)
+$10
Live Chat Support
(+ 5 Days)
+$20About Wahaj
Virtual Assistant/Shopify & Customer Support Expert
Islamabad, Pakistan - 11:55 am local time
You’re in the right place 👋
Hi, I’m Wahaj, a Professional Virtual Assistant and Business Support Specialist with an BBA in Business Administration. I help entrepreneurs, startups, and growing businesses stay organized, efficient, and stress-free by managing their day-to-day operations.
I don’t just complete tasks—I take ownership, improve workflows, and support your business like a trusted team member.
Why Clients Hire Me as Their Virtual Assistant
✔ Reliable & deadline-focused
✔ Detail-oriented with high accuracy
✔ Tech-savvy (experienced with 100+ tools)
✔ Strong communication & problem-solving skills
✔ Friendly, professional & easy to work with
I adapt quickly to your systems and work style, making collaboration smooth and efficient.
⸻
Services I Offer
🗂 Administrative & Executive Virtual Assistant Support
✅Calendar management, scheduling & appointments
✅Professional email handling & inbox management
✅Travel planning & expense tracking
✅Document creation, formatting & editing (Word, Excel, Google Docs)
✅Reports & presentations (PowerPoint, Canva, Google Slides)
✅Transcription, meeting notes & summaries
✅File organization (Google Drive, Dropbox, OneDrive)
✅HR support: CV screening, recruitment & onboarding
📊 Data Entry, Research & Lead Generation
✅Accurate data entry (Excel, Google Sheets, CRM systems)
✅Data cleaning, formatting & validation
✅Web research, market & competitor analysis
✅Lead generation & contact list building
✅LinkedIn Sales Navigator prospecting
✅Data scraping & extraction
✅Email verification & list cleanup
📧 Email Management & Email Marketing
✅Inbox organization & professional email responses
✅Email campaign writing & design
✅List segmentation & automation setup
✅Tools: Mailchimp, Klaviyo, ActiveCampaign, ConvertKit
💬 Customer Support & Live Chat
✅Email, live chat & ticket support
✅Zendesk, Freshdesk, Gorgias & Intercom
✅Order issues, refunds & complaint handling
✅Customer follow-ups & relationship management
📱 Social Media Management (Organic)
✅Facebook, Instagram, LinkedIn, TikTok, Pinterest & X
✅Content planning, scheduling & posting
✅Caption writing & hashtag research
✅Comment & DM management
✅Community engagement & growth
✅Analytics & performance reports
🎨 Content Creation & Design
✅Social media graphics & Canva designs
✅Flyers, brochures, banners & branding kits
✅Short-form video editing (Reels, TikTok, Shorts)
✅Blog content & SEO-friendly writing
✅Proofreading, editing & formatting
🛒 E-commerce & Shopify Virtual Assistant
✅Shopify, WooCommerce, Amazon, eBay & Etsy
✅Product listing & optimization
✅Order processing, returns & refunds
✅Inventory management
✅Customer support for online stores
📈 Project & Business Management
✅Task & project coordination
✅Asana, Trello, Monday, Jira, Notion
✅SOP creation & workflow optimization
✅Team coordination & reporting
✅Real estate admin & logistics support
🌐 Website & CRM Management
✅WordPress content updates & maintenance
✅Basic HTML/CSS edits
✅CRM management: HubSpot, Zoho, Salesforce, Pipedrive
✅Sales tracking & database updates
⸻
Tools & Platforms Expertise
• Google Workspace, Office 365, Canva, Photoshop, Premiere Pro, CapCut
• Shopify, WooCommerce, Amazon Seller Central
• HubSpot, Zoho, Salesforce, Pipedrive
• Asana, Trello, Monday, Notion
• Zendesk, Freshdesk, Gorgias
• Mailchimp, Klaviyo, Active Campaign
⸻
How I Can Help You
I help businesses save time, reduce workload, and scale smoothly by providing dependable virtual assistance and business support.
Whether you need:
✅ A Personal Virtual Assistant
✅ An Administrative VA
✅ A Shopify / E-commerce VA
✅ A Customer Support VA
✅ Long-term Remote Assistant
⸻
I’m ready to support you with professionalism and consistency.
Let’s Work Together 🤝
Send me a message and let’s discuss how I can become a valuable part of your business.
Steps for completing your project
After purchasing the project, send requirements so Wahaj can start the project.
Delivery time starts when Wahaj receives requirements from you.
Wahaj works on your project following the steps below.
Revisions may occur after the delivery date.
Review Client Info & Access
Access the Shopify store, email inbox, and CRM to understand products, policies, and customer workflow.
Respond to Customer Inquiries
Handle emails, and messages professionally, following your templates and guidelines.