You will get weekly chat support, email and calendar management
Project details
My experience across different industries and varied platforms has provided a unique perspective for problem solving, optimization and efficiency for e-commerce, legal and medical services! I offer customer support for live chats, social media and email management, data entry and calendar management, along with training, learning and development of materials such as SOPs, knowledge bases and Wikis.
I have experience with:
Salesforce - HubSpot - Trello - Zendesk - Olark - WordPress - Notion - Confluence - Slack - Teams - G-suite - Office - PowerReviews - Temenos Lifecycle - Episys Symitar - Quick Assist and eStar Station from Payments Systems for Credit Unions (PSCU) - RingCentral - Amazon Seller Central - Shopify - Zoho Books
I have experience with:
Salesforce - HubSpot - Trello - Zendesk - Olark - WordPress - Notion - Confluence - Slack - Teams - G-suite - Office - PowerReviews - Temenos Lifecycle - Episys Symitar - Quick Assist and eStar Station from Payments Systems for Credit Unions (PSCU) - RingCentral - Amazon Seller Central - Shopify - Zoho Books
I have experience with:
Salesforce - HubSpot - Trello - Zendesk - Olark - WordPress - Notion - Confluence - Slack - Teams - G-suite - Office - PowerReviews - Temenos Lifecycle - Episys Symitar - Quick Assist and eStar Station from Payments Systems for Credit Unions (PSCU) - RingCentral - Amazon Seller Central - Shopify - Zoho Books
I have experience with:
Salesforce - HubSpot - Trello - Zendesk - Olark - WordPress - Notion - Confluence - Slack - Teams - G-suite - Office - PowerReviews - Temenos Lifecycle - Episys Symitar - Quick Assist and eStar Station from Payments Systems for Credit Unions (PSCU) - RingCentral - Amazon Seller Central - Shopify - Zoho Books
Purpose
BusinessIndustry
Arts & Design, Business Services & Consulting, Data Analytics, Ecommerce, Fashion & Apparel, Financial Services, Gaming, Hardware & Electronics, Legal, Lifestyle, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Photography, Retail & Wholesale, Software, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$120
|
Advanced
$165
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 8 | 10 | 15 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $15
Additional Hour of Work
+$15About Yamary
Virtual Assistant and Customer Service Coordinator
Mayagueez, Puerto Rico - 7:46 pm local time
Dynamic IT student with 6 years of experience in customer service, currently pursuing a data analysis certification. Proven track record of leveraging strong analytical and problem-solving skills to enhance customer experiences and streamline processes.
My experience across different industries and varied platforms has provided a unique perspective for problem solving, optimization and efficiency for e-commerce, legal and medical services! I offer customer support for live chats, social media and email management, data entry and calendar management, along with training, learning and development of materials such as SOPs, knowledge bases and Wikis.
I am also currently pursuing a data analyst certification, I have acquired understanding of data analysis tools and methodologies, which complements my practical experience. My IT coursework has further strengthened my technical proficiency and my ability to adapt quickly to new systems and technologies.
I have experience with:
Salesforce - HubSpot - Trello - Zendesk - Olark - WordPress - Notion - Confluence - Slack - Teams - G-suite - Office - PowerReviews - Temenos Lifecycle - Episys Symitar - Quick Assist and eStar Station from Payments Systems for Credit Unions (PSCU) - RingCentral - Amazon Seller Central - Shopify - Zoho Books
Steps for completing your project
After purchasing the project, send requirements so Yamary can start the project.
Delivery time starts when Yamary receives requirements from you.
Yamary works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery call
Getting to know your business needs and priorities
Daily Summary
Daily Report including progress made and any observations/notes