You will get Weekly Inbox & Scheduling Support (Client Communication & Admin)
Project details
This project gives you a reliable operations-minded partner who manages your inbox, schedules, and client communication with clarity, speed, and consistency. What sets me apart is the blend of structure and friendliness I bring to your daily admin. I don’t just “reply to messages”—I organize your communication flow so clients feel guided, supported, and taken care of throughout the entire journey.
With 5+ years managing operations for service-based businesses (including surf schools, wellness brands, and coaches), I understand how important fast responses, clear instructions, and predictable processes are. I bring a calm, proactive approach that keeps your business running smoothly in the background: inbox management, scheduling, confirmations, follow-ups, notes, weekly updates, and everything in between.
You’ll get support from someone who thinks like an operations manager but executes like a dependable assistant. My goal is to reduce your mental load, protect your time, and create a polished, professional experience for your clients every single day.
With 5+ years managing operations for service-based businesses (including surf schools, wellness brands, and coaches), I understand how important fast responses, clear instructions, and predictable processes are. I bring a calm, proactive approach that keeps your business running smoothly in the background: inbox management, scheduling, confirmations, follow-ups, notes, weekly updates, and everything in between.
You’ll get support from someone who thinks like an operations manager but executes like a dependable assistant. My goal is to reduce your mental load, protect your time, and create a polished, professional experience for your clients every single day.
Language
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$95
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 4 | 10 | 15 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$7.50
Additional Hour of Work
+$10
Project Management Support
+$25
Priority Response
+$25Frequently asked questions
About Larissa
Operations & Admin Manager | Booking Systems, SOPs, Client Support
Terneuzen, Netherlands - 6:48 pm local time
As an Online Operations & Admin Manager, I improve your customer journey, manage daily communication, and keep your systems running cleanly so you can focus on growth, not the backend.
I’ve managed operations for surf schools, wellness brands, coaches, and creative businesses for 5+ years, coordinating bookings, schedules, instructors/teams, payments, client communication, and post-service follow-up. My approach is calm, structured, and proactive.
How I support your business
Operations
Customer journey setup & improvement
Booking system setup/cleanup (Wix, WeTravel, FareHarbor)
SOPs, workflows & documentation
Daily operations coordination
Light automations (Zapier, integrations)
Admin & Client Support
Inbox & calendar management
Client communication and follow-up
Scheduling sessions/lessons/meetings
Organizing files, docs, drive, and admin
Reporting & weekly updates
Project coordination
Why clients choose me
Clear, calm communicator
Fast to learn your business
Structurally minded & reliable
Detail-oriented
High emotional intelligence
Long-term support mindset
Proactive & solution-focused
If you need someone who brings structure, clarity, and dependable support to your operations and admin, I’d love to help.
Steps for completing your project
After purchasing the project, send requirements so Larissa can start the project.
Delivery time starts when Larissa receives requirements from you.
Larissa works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements & Access
I review your instructions, preferred communication style, and access to inbox/calendar.
Set Up Workflow & Organization
I organize your inbox, create tags/folders, prepare templates (if needed), and map your weekly communication structure.