You will get You customers will Exceptional customer Service
Project details
With over two years of experience in customer service, I have delivered exceptional customer support services through email, chat, and phone. I have helped businesses support customers’ needs, handled customer issues, reduced churn, and increased customer satisfaction.
What do I bring to your team? I bring a lot, and this includes:
1. Exceptional customer support
2. Quality conversation that will yield a positive customer experience.
3. CRM Tools proficiency.
4. Good problem-solving skills
5 Equipped with experience and certifications.
6. Kind, friendly, and empathetic.
7. Fast Response
What do I bring to your team? I bring a lot, and this includes:
1. Exceptional customer support
2. Quality conversation that will yield a positive customer experience.
3. CRM Tools proficiency.
4. Good problem-solving skills
5 Equipped with experience and certifications.
6. Kind, friendly, and empathetic.
7. Fast Response
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$250
|
Standard
$500
|
Advanced
$900
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Graph or Table Creation | - | - | - |
Formatting & Clean Up | - | - | - |
Professional Journal Citations | - | - | - |
Summary | - | - | - |
Frequently asked questions
20 reviews
(18)
(2)
(0)
(0)
(0)
LL
L L.
Mar 24, 2024
LK
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Aug 8, 2026
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I enjoyed working with Joy.
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Joy did a gorgeous job editing my video. It looks so professional plus I love the lighting! If you want to look good on video, hire Joy!
RH
Rebecca H.
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Joy is excellent to work with!
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About Joy
Customer support | Timely, Friendly and Professional Support
88%
Job Success
Abuja, Nigeria - 3:00 am local time
Highly skilled in providing email and live chat support, experienced in Customer Support and Customer Success, proficient with Zendesk, GoHighLevel, Gorgias, Freshdesk, Intercom, Shopify, Google Workspace, and MS Word, and eager to learn new tools. Previous experience working with SaaS, e-commerce, and online learning businesses.
Handling every ticket with calmness, genuine care, tolerance, active listening, attention to detail, strong problem-solving skills, and exceptional communication skills to build strong customer relationships.
I go above and beyond to exceed my clients’ expectations and can work productively both as a team player and as an individual. I look forward to working with you to provide excellent service and anything else you may need help with.
Steps for completing your project
After purchasing the project, send requirements so Joy can start the project.
Delivery time starts when Joy receives requirements from you.
Joy works on your project following the steps below.
Revisions may occur after the delivery date.
Join your CRM Agent
You add me to your CRM, provide your SOP, and the resource center.
Fast Respeonse
Your customers will get fast and empathetic responses to their inquiries