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You will get your customer support inbox cleaned up.
Project details
I deliver organized, reliable email and customer support backed by real operational experience. I focus on fast, accurate responses, brand-aligned communication, and clear reporting so your inbox stays controlled and your customers stay confident.
Purpose
BusinessWhat's included $60
These options are included with the project scope.
$60
- Delivery Time 2 days
- Number of Hours of Work 6
- Email Support
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MP
Michelle P.
Jan 25, 2026
Alert Refunding Specialists Needed
About Warlow
E-commerce & Customer Support Specialist | Shopify, CRM, Dispatch
90%
Job Success
Bacolod City, Philippines - 2:45 pm local time
With 12+ years across customer support, e-commerce, CRM, and dispatch, I step into both customer-facing and back-end roles and need minimal supervision to get moving.
E-commerce Support
Shopify and eBay store management
Product listings, updates, and bulk changes
Pricing, RRP, discounts, and promotions
Order entry and order management
Inventory and stock monitoring
Abandoned cart recovery
Customer outreach and product matching
eBay email and chat support
Customer Support
Email, live chat, and phone support
Order and product inquiries
Troubleshooting and issue resolution
Ticket management and follow-ups
Customer retention and complaint handling
Escalation and problem resolution
Dispatch & Scheduling
Service and technician dispatch
Appointment scheduling
Customer and technician coordination
Job assignment and follow-up
Dispatch status updates
Schedule and route coordination
Time-sensitive service requests
CRM and dispatch system updates
CRM & Operations
Zendesk, Freshdesk, Gorgias, HubSpot, Zoho, and Gladly
CRM and customer data management
Ticket organization and workflow management
Data entry and reporting
Administrative and back-end support
Process improvement and documentation
Tools I work in: Shopify, eBay, Zendesk, Freshdesk, Gorgias, HubSpot, Zoho, Gladly, Microsoft 365, Google Workspace, Slack, Jira, Trello, Airtable, and Notion. I pick up new software fast.
I'm reliable, detail-oriented, and focused on solving problems, not just passing them along. My goal is simple: save you time, improve the customer experience, keep your systems accurate, and make your operations run smoother.
Available for long-term and full-time remote support.
Let's talk about what your team needs and how I can help.
Best regards,
Warlow
Steps for completing your project
After purchasing the project, send requirements so Warlow can start the project.
Delivery time starts when Warlow receives requirements from you.
Warlow works on your project following the steps below.
Revisions may occur after the delivery date.
Inbox Access
Email platform used (Gmail, Outlook, Helpdesk, Gorgias, Zendesk, etc.) Login or delegated access, Business & Brand Guidelines, Support Scope, Templates & Policies, Tools & Integrations, Response Rules, Reporting Preferences.