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You will get your customer support inbox cleaned up.
Project details
I deliver organized, reliable email and customer support backed by real operational experience. I focus on fast, accurate responses, brand-aligned communication, and clear reporting so your inbox stays controlled and your customers stay confident.
Purpose
BusinessWhat's included $60
These options are included with the project scope.
$60
- Delivery Time 2 days
- Number of Hours of Work 6
- Email Support
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MP
Michelle P.
Jan 25, 2026
Alert Refunding Specialists Needed
About Warlow
Customer Support & Operations Specialist | CRM, E-commerce, Dispatch
90%
Job Success
Cebu City, Philippines - 9:10 am local time
I’ve supported startups, growing teams, and enterprise clients, handling both frontline support and back-office operations.
I’m a results-driven Customer Support & Operations Specialist with 8+ years of experience supporting fast-paced e-commerce, SaaS, automotive, and service-based businesses.
I’m certified in Shopify, Gorgias, HubSpot, Google Ads, and Lean Six Sigma, with a strong focus on process improvement, customer experience, and AI-assisted productivity. I work comfortably across CRMs, helpdesks, and internal systems to deliver fast, accurate, and customer-first support.
Industries I’ve supported:
• E-commerce & SaaS
• Automotive aftermarket, car dealerships & rentals
• Roadside assistance & towing
• Travel & hospitality
• Real estate & education technology
What I do best:
✔️ Email, chat & phone support (Zendesk, Freshdesk, Gorgias, Gladly)
✔️ Helpdesk & ticket management (high-volume queues)
✔️ Billing, orders, disputes & account issues
✔️ Shopify support & customer onboarding
✔️ Dispatch coordination & scheduling
✔️ Technical & remote desktop support (Linux/Windows)
✔️ Cold calling & outbound follow-ups
✔️ CRM setup, workflows & data management
Tools & Platforms:
Zendesk, Freshdesk, Zoho, HubSpot, Gorgias, Shopify, RingCentral,
Slack, Jira, Trello, Airtable, Notion, Canva, Loom, Zoom,
TeamViewer, Towbook, ZohoAssist, VirtualBox, ChatGPT
Steps for completing your project
After purchasing the project, send requirements so Warlow can start the project.
Delivery time starts when Warlow receives requirements from you.
Warlow works on your project following the steps below.
Revisions may occur after the delivery date.
Inbox Access
Email platform used (Gmail, Outlook, Helpdesk, Gorgias, Zendesk, etc.) Login or delegated access, Business & Brand Guidelines, Support Scope, Templates & Policies, Tools & Integrations, Response Rules, Reporting Preferences.