You will get your personal virtual assistant for all administrative and operation needs
Project details
"From inbox to insights. I'm Nathan Nguyen, your behind-the-scenes business sidekick."
Are you spending too much time on repetitive admin tasks instead of focusing on growing your business? Let me help.
As your reliable Virtual Assistant, with over 8 years of business management & operations experience, I provide professional and approachable support to keep your workflow running smoothly.
Services I provide:
• Document preparation
• Data entry
• Market research
• Email & calendar management
• Project coordination & task tracking
• Social media management (setup, scheduling & content support)
• Travel planning & booking assistance
• Website updates & basic maintenance
• English-Vietnamese translation
• Canva/PowerPoint design
• E-commerce product upload
• Customer care & support tickets
Any other VA job you want to be done, please inbox me to discuss the details.
Tools I use:
Google Workspace, Microsoft Office, Trello, Slack, Notion, Meta Business Suite, PowerBI, Canva, Zoom, Mailchimp, Asana, Clickup, Capcut, Hootsuite, Zoho, Miro, Wordpress, etc.
Lets get started today!
Send me a message to discuss how I can support your needs.
Are you spending too much time on repetitive admin tasks instead of focusing on growing your business? Let me help.
As your reliable Virtual Assistant, with over 8 years of business management & operations experience, I provide professional and approachable support to keep your workflow running smoothly.
Services I provide:
• Document preparation
• Data entry
• Market research
• Email & calendar management
• Project coordination & task tracking
• Social media management (setup, scheduling & content support)
• Travel planning & booking assistance
• Website updates & basic maintenance
• English-Vietnamese translation
• Canva/PowerPoint design
• E-commerce product upload
• Customer care & support tickets
Any other VA job you want to be done, please inbox me to discuss the details.
Tools I use:
Google Workspace, Microsoft Office, Trello, Slack, Notion, Meta Business Suite, PowerBI, Canva, Zoom, Mailchimp, Asana, Clickup, Capcut, Hootsuite, Zoho, Miro, Wordpress, etc.
Lets get started today!
Send me a message to discuss how I can support your needs.
Purpose
BusinessIndustry
Animals & Pets, Business Services & Consulting, Ecommerce, Events Planning, Food & Beverage, Marketing & Advertising, Real Estate, Retail & Wholesale, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$8
|
Standard
$40
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 0 | 1 | 1 |
Number of Hours of Work | 1 | 5 | 10 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning |
Frequently asked questions
About Nathan
Operations VA | 7+ Yrs Experience | EN-VN Bilingual Support
Hanoi, Vietnam - 3:39 pm local time
I'm an operations and executive support professional with 7+ years of hands-on experience across workflow coordination, team leadership, and client-facing service delivery — now working fully remote and supporting English-speaking founders and businesses.
A few examples of what that's looked like in practice:
- Leading a high-volume production team:
As a Team Leader in a photo production environment, I coordinated daily work across a specialist team, balancing speed, quality, and shifting priorities. I monitored dashboards to flag delays before they escalated, managed shift coverage, and kept quality consistent even during high-volume periods.
- Running multi-location retail operations:
As a Retail Chain Manager for a growing art gallery business, I standardised workflows across locations, optimised the business's online presence (Google Maps listings, website content, Canva branding), and supported roughly 20% sales growth over the period I managed it.
- Coordinating client communication in software sales:
I managed client relationships through onboarding, explained product features in plain language, and kept internal teams moving on escalations; all while maintaining a high rate of follow-through on open requests.
What I bring to your business:
- Operations coordination & workflow/SLA tracking
- Team leadership & shift/staff management
- Executive & founder support (scheduling, task tracking, follow-up)
- Client communication (EN/VN bilingual)
- SOP documentation & process improvement
Tools: Google Workspace, Microsoft Office (Excel, Outlook), Teams, Slack, Zoom, Jira, Trello, Power BI, Canva, Meta Business Suite
Day-to-day tasks I also handle:
- Admin & data: document formatting, data entry, market/web research
- Calendar, travel & inbox management
- E-commerce: product listing & catalog management
- Customer support: tickets & client care
- Content & digital presence: Canva/presentation design, social media scheduling, business listings, website updates
- EN-VN translation
I'm based in Hanoi (UTC+7) with strong overlap for AU/SG hours and flexible availability for UK/EU/US teams. I respond within 24 hours and treat organisation as a professional discipline, not an afterthought.
If you need someone who tracks what needs doing, follows up without being asked, and communicates clearly. Let's discuss.
Steps for completing your project
After purchasing the project, send requirements so Nathan can start the project.
Delivery time starts when Nathan receives requirements from you.
Nathan works on your project following the steps below.
Revisions may occur after the delivery date.
Communicate to figure out the customer needs/ demands