You will get your professional virtual assistant for administrative support

Ismail K.Status: Offline
Ismail K.

Let a pro handle the details

Buy Customer Support services from Ismail, priced and ready to go.
Ismail K.Status: Offline
Ismail K.

Let a pro handle the details

Buy Customer Support services from Ismail, priced and ready to go.

Project details

You will get reliable, professional virtual assistance that helps you save time and focus on growing your business. With over 1.5 years of experience providing administrative and operational support for a UK-based company, I specialize in delivering accurate, organized, and efficient solutions tailored to your needs.

I can assist with data entry, Microsoft Excel, Google Sheets, CRM management, email handling, web research, document formatting, file organization, customer support, invoice tracking, and other administrative tasks. Every project is completed with attention to detail, clear communication, and a commitment to meeting deadlines.

Services include:

Virtual Assistance
Data Entry
Microsoft Excel & Google Sheets
CRM Management
Email Management
Web Research
Administrative Support
Customer Support
Document & File Management

Let's work together to keep your business organized, efficient, and productive.
Purpose
Business
Industry
Business Services & Consulting, Data Analytics, Financial Services, Food & Beverage, Manufacturing & Storage, Real Estate, Retail & Wholesale, Software
Language
English

What's included $15

These options are included with the project scope.

$15
  • Delivery Time 5 days
  • Number of Hours of Work 5
    • Scriptwriting
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$1
Ismail K.Status: Offline

About Ismail

Ismail K.Status: Offline
Facility Support Executive
Rawalpindi, Pakistan - 1:16 am local time
Are you looking for a proactive operations specialist who can seamlessly manage your physical facility, oversee ground teams, keep customers happy, and keep your operational tracking spotless?

I specialize in end-to-end remote site management and facility support, bridging operations across timezones with full flexibility for European (CET/BST) and US Eastern (EST) schedules. From managing day-to-day customer requests to auditing physical site security and recovering delinquent debt, I ensure your business runs smoothly without needing your constant oversight.

🛠️ What I Bring to Your Business
Remote Site & Operations Management: Experienced in coordinating ground staff, managing gate logs, setting up standard operating procedures (SOPs), and running photo-verification audits to ensure physical site safety, cleanliness, and security.

Storage CRMs & Advanced Excel: Proficient in industry CRMs like Storman, Zoho, and custom platforms. Advanced skills in building automated Excel sheets for unit status tracking, occupancy reporting, and delinquency aging (30-60-90 days).

Debt Recovery & Accounts Receivable: Polite yet firm communication workflows to chase overdue payments, apply site locks, and significantly lower customer delinquency rates.

High-Touch Customer Support: Managing phone, email, and live customer inquiries regarding site access, lease terms, unit availability, and account updates.

Site Auditing & Reconciliation: Cross-referencing physical door locks against CRM data to eliminate ghost units and prevent revenue loss.

🌟 Why Work With Me?
Self-Driven & Proactive: You won't have to micromanage me. I complete operational tasks and audits well ahead of deadlines.

Timezone Adaptability: Fully flexible to work aligned with European or US Eastern time zones, ensuring real-time response during your business hours.

Strict Attention to Detail: Whether it's cross-checking an inventory schedule or reviewing daily site inspection photos, I catch the small details that save costs.

🧰 Tools & Tech Stack
Storage & Facility CRMs: Storman, Zoho CRM, and customized facility software

Data & Spreadsheets: Microsoft Excel (Advanced Formulas, Conditional Formatting, Dashboards), Google Sheets

Communication: Email Management, WhatsApp Business, Slack, Microsoft Teams

Steps for completing your project

After purchasing the project, send requirements so Ismail can start the project.

Delivery time starts when Ismail receives requirements from you.

Ismail works on your project following the steps below.

Revisions may occur after the delivery date.

Review Project Requirements

I will carefully review your instructions, files, and project goals. If I need any clarification, I'll contact you before starting to ensure the work meets your expectations.

Complete the Assigned Tasks

I will complete your requested administrative tasks with accuracy and attention to detail while keeping you updated on the progress.

Review the work, release payment, and leave feedback to Ismail.