You will get your short-term rentals managed remotely: guests, bookings, cleaning
Project details
You bought the property to earn money, not to answer messages at 11pm or chase the cleaner on a Sunday. That's my job.
I run daily operations for 40+ tourist apartments and a hotel in Barcelona. 20+ years in hospitality, native Spanish, fluent English.
Twice a day, guaranteed, I go through every message across Booking.com, Expedia and Airbnb and answer them all. I manage your reservations and keep calendars in sync so you never get a double booking. I answer every review, because your rating decides where you appear in search. I coordinate your cleaning team between stays and follow up until each unit is confirmed ready. When something breaks, I contact your maintenance provider, arrange access and keep the guest informed.
Weekends included. That's when check-ins and problems actually happen, and when most assistants disappear.
Fully remote. You keep your own cleaning and maintenance providers — I coordinate them.
Tell me how many units you have and which channels you're on.
I run daily operations for 40+ tourist apartments and a hotel in Barcelona. 20+ years in hospitality, native Spanish, fluent English.
Twice a day, guaranteed, I go through every message across Booking.com, Expedia and Airbnb and answer them all. I manage your reservations and keep calendars in sync so you never get a double booking. I answer every review, because your rating decides where you appear in search. I coordinate your cleaning team between stays and follow up until each unit is confirmed ready. When something breaks, I contact your maintenance provider, arrange access and keep the guest informed.
Weekends included. That's when check-ins and problems actually happen, and when most assistants disappear.
Fully remote. You keep your own cleaning and maintenance providers — I coordinate them.
Tell me how many units you have and which channels you're on.
Purpose
BusinessIndustry
Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$390
|
Standard
$690
|
Advanced
$990
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 30 | 55 | 80 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional property (per unit, per month)
+$120Frequently asked questions
About Magdalena
Booking & Expedia Specialist | OTA Channels, Reservations & Guest
Viladecans, Spain - 8:04 pm local time
What I handle for you, 100% remotely:
• Channels & reservations — Channels & reservations — full management of Booking and Expedia extranets: commissions, invoicing, disputes and rate management. Also work with Airbnb and VRBO listings.
• Rate optimization — dynamic pricing by demand and season to maximize revenue
• Guest experience — fast response in native Spanish and fluent English, plus custom digital guest guides
• Online reputation — review management to improve your ranking in search results
• Spanish legal compliance — traveler registration through SES.HOSPEDAJES and regional systems, filed within the legal deadline
• Guest screening — pre-booking evaluation to prevent incidents at your property
Systems: Opera PMS, ACI, Booking and Expedia extranets, Airbnb host tools, advanced Excel reporting.
Results I've delivered: +30% occupancy across a 7-property portfolio, +25% guest satisfaction through service protocols, +15% annual revenue from personalized services.
Based in Barcelona (CET). If you own property in Spain or Latin America and don't speak the language — or you're in the US and need someone awake while you sleep — that's exactly where I fit.
Tell me how many units you have and which channels you're on, and I'll tell you where I can help.
Steps for completing your project
After purchasing the project, send requirements so Magdalena can start the project.
Delivery time starts when Magdalena receives requirements from you.
Magdalena works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding call and setup
We go through your properties, channels, providers and house rules on a 45-minute call. I get access to your extranets and build an operations sheet for each unit.
Escalation protocol agreed
We define in writing what counts as an emergency, who I contact, and what I can decide without asking you. This is what lets me solve problems instead of forwarding them.