You will get your time back and improve work quality

Max Y.

5.0

Play video

Preview image

Max Y.

5.0

Play video

Preview image

Project details

You will automate a task saving you time, while learning how to do it yourself so that you can automate the rest of your work without assistance.

Purpose

Business

Industry

Beauty & Cosmetics, Business Services & Consulting, Cybersecurity, Data Analytics, Education, Engineering, Environmental, Events Planning, Financial Services, Government & Public Sector, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Software, Telecommunications, Video Services, Wellness, Writing & Publishing

Language

English

What's included $10

These options are included with the project scope.

$10

Delivery Time 5 days

Optional add-ons You can add these on the next page.

Fast 2 Days Delivery

+$10

5.0

1 review

100% Complete

(1)

1% Complete

(0)

1% Complete

(0)

1% Complete

(0)

1% Complete

(0)

Create a decision tree in Visio

About Max

Projects | Operations | Administrative Support, PMP

5.0 (1 review)

Vienna, United States - 11:09 pm local time

Results-driven Business Operations and Knowledge Management professional with a proven track record of optimizing workflows, scaling cross-functional collaboration, and delivering measurable efficiency gains across complex organizations.

I specialize in bridging the gap between strategy and execution—managing full project lifecycles, aligning stakeholders across multiple departments, and implementing standardized processes that improve performance at scale. My work has consistently driven tangible outcomes, including increasing team productivity, reducing operational overhead, and enabling audit-ready environments for enterprise systems.

With experience supporting 30+ programs and managing 20+ concurrent initiatives, I bring a structured, data-driven approach to problem-solving. I’ve built and led knowledge management programs, modernized reporting ecosystems using Power BI, and automated critical business processes—saving teams hours each week while improving decision-making visibility for leadership.

Core strengths include:
• Knowledge & Process Management (KPM) program development
• Business operations optimization & SOP design
• Cross-functional stakeholder alignment
• Data analytics & dashboarding (Power BI, SharePoint, Power Automate)
• Project & program management (PMP, Agile/Scrum)
• Audit readiness, compliance, and information governance (CISSP)

I thrive in fast-paced, mission-driven environments where clarity, efficiency, and scalability are critical. My goal is simple: transform complex operations into streamlined, high-performing systems that empower teams and leadership to execute with confidence.

Let’s connect if you're looking for someone who can bring structure to complexity and deliver results that scale.

✅ Skilled in

- Inbox & Calendar Management
- Client Communication | Project Coordination | Agile
- Data Entry | Research | Reporting
- Customer Support
- Process Mapping | Documentation
- Business Process Optimization
- Workflow Automation
- KPI Development | Performance Management | Data Visualization
- Training

📌 Tools

- Google Workspace, O365, Slack, Zoom, Trello, ClickUp
- Power Platform (Power Automate, Power BI, PowerApps)
- ChatGPT, Gemini, Claude, Google AI, Copilot
- Visio, Lucidchart, Miro, Draw.i o
- SharePoint, Jira, Confluence, SharePoint

📜 Certifications

- Certified Information System Security Professional (CISSP), 2025
- Project Management Professional (PMP), 2025
- CompTIA Security+, 2025
- Certified Knowledge Manager (CKM), 2024
- ICAgile Certified Professional, Enterprise Agile Coaching (ICP-ENT), 2024
- SAFe® 6 Architect, 2024
- Certified ScrumMaster (CSM), 2023
- Enterprise Architecture, 2023
- Prosci® Certified Change Practitioner, 2023
- ITIL 4 Foundation, 2022
- ICAgile Certified Professional (ICP), 2022
- SAFe® 5 Practitioner, 2021

Steps for completing your project

After purchasing the project, send requirements so Max can start the project.

Delivery time starts when Max receives requirements from you.

Max works on your project following the steps below.

Revisions may occur after the delivery date.

Initial Call

Conduct an interview with the client to understand the task they wish to automate.

Set Up Automation

Do a joint working session with the client to help them set up the automation.

Review the work, release payment, and leave feedback to Max.