You will get Zendesk Agent | Virtual Assistant | Email Support | Customer Service
Project details
Professional Virtual Assistant. Fluent in Zendesk, G-suit. Have experience in handling customers for e-commerce and tech businesses.
1. Respond to tickets to answer customer queries. (order status, refund, resend, tracking information, etc.)
2. Live chat support.
3. Social Media replies.
4. Managing social Media pages and quarries.
Being a Zendesk agent I always keep my satisfaction level above 90%.
1. Respond to tickets to answer customer queries. (order status, refund, resend, tracking information, etc.)
2. Live chat support.
3. Social Media replies.
4. Managing social Media pages and quarries.
Being a Zendesk agent I always keep my satisfaction level above 90%.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$290
|
Advanced
$585
|
|---|---|---|---|
| Delivery Time | 4 days | 15 days | 30 days |
Number of Hours of Work | 7 | 45 | 90 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
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BN
Baraa N.
Jan 24, 2021
Data Annotator (Transcriber) is Needed / “Bengali”
It was a great experience, he showed us the highest level of commitment and productivity.
About Sabbir
Pro English-Bengali Translator / Proofreader | AI Data Annotation
50%
Job Success
Sirajganj, Bangladesh - 4:12 am local time
I have been working in the English to Bengali translation field from 2018, during the second year at my university. In the last 8 years, I have almost translated every kind of document you possibility have.
🔹 Bengali Translation & Localization Experience
Premise Data Corporation (App Localization)
Translated their Android and iOS app along with their contributor website into Bengali. Worked long time for their lead Bengali translator.
IQ option (Website Translation)
Translated their entire website into Bengali.
Languistix Asia (LXT) – Long-term Collaboration
*Worked on Bengali Audio Data Collection project (I supplied 340 unique speaker as a team leader)
*Worked on Bengali Audio Transcription project (My team has delivered 83 hours of audio transcription in 11 days time period)
Visitor’s Guide – LORDS Cricket Ground
Translated the visitor’s guide during the 2019 Cricket World Cup.
Housetech Ads
Translated online casino content into Bengali.
And the list go on!
🔹 Customer Support & Communication Skills
Zendesk • Freshdesk • User Support • Moderation
One more thing to express myself is, I have worked as a Customer Support Agent for Premise. I have hands-on experience in CSS software like Zendesk & Freshdesk.
🔹 Why Work With Me?
Native Bengali speaker (Bangladesh)
8+ years of professional translation experience
App & website localization expertise
Bengali transcription & audio data experience
Comfortable with AI training datasets
Strong communication & support background
Open to video calls and long-term collaboration
If you need any services within the list or not related to Bengali language, I am a massage away!
Steps for completing your project
After purchasing the project, send requirements so Sabbir can start the project.
Delivery time starts when Sabbir receives requirements from you.
Sabbir works on your project following the steps below.
Revisions may occur after the delivery date.
Validation
I will validate if the tickets or customer quarries are fake or real.
Dig in to the Problem & Taking action
According to the problem will take relevant solving attempts.