You will get Zendesk customer support help

Milon H.Status: Offline
Milon H. Milon H.
4.9

Let a pro handle the details

Buy Other Admin & Customer Support services from Milon, priced and ready to go.
Milon H.Status: Offline
Milon H. Milon H.
4.9

Let a pro handle the details

Buy Other Admin & Customer Support services from Milon, priced and ready to go.

Project details

I'm Milon, I'm a professional in the Customer Service sector, offering a wide range of services.

Here are some of my skills:

Customer Support:

I possess extensive experience in ensuring customer satisfaction using platforms like ZenDesk, Gorgias, Gmail, and various ticket systems.
-Tracking orders
-Responding to customers' queries
-Follow up with customers (Freshdesk, Zendesk, Gorgias, and other tools)
-Modifying Orders (Updating Shipping address, Product Variants, etc.)
-Giving a Live Chat support
-Orders full filling (30-40 Orders/Hour)
-Management of Social media
Managing returns/exchanges in accordance with policy guidelines is something I am adept at.
I am eager to join your team and contribute to the growth and success of your company. I look forward to discussing how I can add value to your organization. If you have any questions regarding package selection, please don't hesitate to send me a message.
Project Type
Customer Support
What's included
Service Tiers Starter
$50
Standard
$120
Advanced
$320
Delivery Time 7 days 7 days 7 days
Number of Revisions
000
4.9
86 reviews
91% Complete
9% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

NL

Nikia L.
5.00
Mar 19, 2024
You will get crop or resize 50 images Excellent and fast turnaround definitely would recommend!

EB

Esther B.
5.00
Feb 24, 2024
You will get crop or resize 50 images Milon did a fantastic job on this project, I am very pleased with the results. I will definitely rehire him in the future.

MK

Mindie K.
5.00
Jan 13, 2024
You will get crop or resize 50 images

LE

Luca E.
4.00
Oct 13, 2023
Product Photos Editor (Fitness/Sports Brand). Long term oppurtunity

TF

Tyler F.
5.00
Jul 16, 2023
Loan Application Data Entry
Milon H.Status: Offline

About Milon

Milon H.Status: Offline
Customer Support I Helpdesk I Service Desk I Ticket Support Agent
4.9  (86 reviews)
Dhaka, Bangladesh - 2:46 pm local time
I am an established IT professional with over 12 years of experience. Three years as a customer service agent. I am skilled at analyzing and overcoming difficult challenges. I believe that my exposure to various industries throughout my career will be a vital contribution to a company's success.

I am well versed with ticketing applications like Freshdesk, Intercom, Zendesk, ZohoDesk, Gorgias, and Shopify, WooCommerce, BigCommerce, etc.
I also have Photoshop And Illustrator skills.

My expertise:

1. Answering customer inquiries via email, or chat
2. Resolving customer complaints and issues
3. Providing product and service information
4. Handling billing and payment inquiries
5. Processing orders and returns
6. Documenting customer interactions and feedback
7. Collaborating with other departments to resolve complex issues
8. Identifying opportunities for improvement in products or processes
9. Keeping up-to-date with product and industry knowledge
10. Meeting performance metrics such as customer satisfaction, response time, and call volume.

I look forward to working with you in providing excellent customer support and anything else you may need help with! I am very excited to work with you so let's talk! :)

Steps for completing your project

After purchasing the project, send requirements so Milon can start the project.

Delivery time starts when Milon receives requirements from you.

Milon works on your project following the steps below.

Revisions may occur after the delivery date.

First step

Place the order and provide me access to your tools like Zendesk, Gorgias, and Shopify.

Review the work, release payment, and leave feedback to Milon.