You will get Zendesk platform and automations setup


Project details
I will professionally set up your Zendesk workspace to optimize customer support operations. Depending on your chosen package, this includes configuring ticketing systems, macros, automations, chat, reporting, multi-channel integrations, and branding. I’ll also provide advanced workflows and training for agents or team leads in the premium plan. Each tier is designed to match your business needs - whether you just want a quick start or a fully customized, end-to-end setup. My goal is to deliver a clean, scalable Zendesk environment that improves efficiency, boosts customer satisfaction, and saves your team time.
Project Type
Customer SupportWhat's included
| Service Tiers |
Starter
$199
|
Standard
$449
|
Advanced
$699
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 25 days |
Number of Revisions | 1 | 2 | 3 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$99 - $249About Violetta
Strategic Operations & Transformation Lead, Advisor
Kyiv, Ukraine - 5:59 pm local time
✨ Here’s what I do best:
- Build departments from scratch (Support, Tech, QA, you name it) and set up smooth day-to-day operations.
- Lead cross-team initiatives with clarity — from AI-powered tools to product features like payment systems or platform gamification.
- Spot bottlenecks fast and develop creative, sustainable solutions backed by real data.
- Coach team leads and department heads to level up, own their roles, and drive results.
- Analyze, plan, and hand off high-impact projects — I come in, fix what’s broken, optimize the processes, and move on to the next transformation.
I’m passionate about helping tech companies grow without chaos by building scalable processes, aligning teams, and creating space for innovation. Whether I’m guiding the launch of a new team or optimizing your operations, I bring strategy, structure, and measurable results.
Steps for completing your project
After purchasing the project, send requirements so Violetta can start the project.
Delivery time starts when Violetta receives requirements from you.
Violetta works on your project following the steps below.
Revisions may occur after the delivery date.
Make a call/ chat with you to discuss the requirements in detail
Create/Update Zendesk