You will get Zendesk Setup to Optimize Workflows and Elevate Customer Service
Project details
Need a Zendesk setup that’s clean, efficient, and built to scale? I specialize in designing customer support systems from the ground up — from configuring ticket workflows and automations to building branded Help Centers and writing SOPs your team can actually use. Whether you’re just starting out or scaling fast, I’ll make sure Zendesk becomes a powerful engine for great customer experience.
Language
EnglishWhat's included
| Service Tiers |
Starter
$450
|
Standard
$975
|
Advanced
$2,500
|
|---|---|---|---|
| Delivery Time | 7 days | 10 days | 30 days |
Number of Hours of Work | 7 | 15 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
About Lauren
Zendesk Setup & SOP Specialist | Retention Through CX Excellence
Fairfield, United States - 6:16 am local time
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I am a seasoned Customer Support and Customer Experience professional with extensive experience building, scaling, and managing support teams for high-growth startups that went on to be acquired by billion-dollar companies. I specialize in creating clear, actionable Standard Operating Procedure (SOP) manuals that streamline operations and ensure consistency across teams. With hands-on expertise in Zendesk setup and optimization, I help companies implement efficient systems tailored to their needs. Over the years, I’ve led the development of best-in-class customer support functions—hiring, training, and coaching teams, while consistently driving high CSAT scores and retention. Whether your business needs a customer support team built from the ground up or a refresh of your current operations, I bring a proven track record of delivering scalable, customer-first solutions.
Steps for completing your project
After purchasing the project, send requirements so Lauren can start the project.
Delivery time starts when Lauren receives requirements from you.
Lauren works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Kickoff
System Design & Planning