You will get AI operations audit with a process map and prioritized automation roadmap
Rising Talent
Rising Talent
Project details
Most AI initiatives fail at scoping, not at build. Teams pick the most visible process instead of the most expensive one, underestimate the exception handling, and end up with a pilot nobody runs. This audit produces the artifact that prevents that: a mapped current-state process, a quantified view of where it costs you, and a sequenced roadmap of what to automate, in what order, with what effort. I bring enterprise AI strategy and governance experience, a production LLM platform serving 100K+ users at 95%+ eligibility accuracy, and operations transformation across a $38M portfolio. I've been the person who has to operate the process after the consultant leaves.
Project Type
Business ConsultingWhat's included
| Service Tiers |
Starter
$2,500
|
Standard
$6,500
|
Advanced
$14,000
|
|---|---|---|---|
| Delivery Time | 10 days | 15 days | 21 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
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AS
Asif S.
Jul 17, 2026
Upwork Talent Accelerator: AI Chatbot Developer
Really impressed with the final results and the attention to detail throughout the project.
About Christy
AI Workflow Automation for Operations Leaders | Process Redesign
Pearland, United States - 9:34 am local time
Most AI projects stall because they're scoped as technology projects. I scope them as operations projects: find the process that's leaking time or money, map how it actually works (not how the SOP says it works), automate the parts that should be automated, and hand your team something they can operate without me.
Where I've done this at scale:
- Enterprise AI strategy and governance, including the review, risk, and approval structure that lets an AI system pass internal scrutiny
- Production LLM platform serving 100K+ users at 95%+ eligibility accuracy
- Operations transformation across a $38M portfolio
What I build:
- Process redesign & automation — intake, routing, approvals, handoffs, reporting. I map the current-state process, quantify where it leaks, and rebuild it.
- Internal copilots & agents — lead qualification, proposal and bid generation, customer support triage, internal operations assistants. Scoped to a specific job, with defined escalation to a human.
- Systems integration — Claude, OpenAI/ChatGPT, APIs, n8n, CRM/HighLevel, and the connective tissue between the tools you already pay for.
- AI readiness & roadmaps — use-case prioritization, build-vs-buy, governance and operating model, so the first project isn't also the last one.
How I work: Every engagement starts with a fixed-scope diagnostic — a process map, a quantified opportunity list, and a build-ready plan. You own that deliverable whether or not we continue. From there we build one system, prove it in production, and document it for your team.
I spent my career inside operations before I built AI systems for it. That's why I start with your process instead of my stack.
Steps for completing your project
After purchasing the project, send requirements so Christy can start the project.
Delivery time starts when Christy receives requirements from you.
Christy works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff and stakeholder interviews
2-4 stakeholder interviews plus review of existing documentation to understand how the process actually runs.
Process mapping and leak analysis
Map the current-state process and quantify where time, cost, and errors concentrate.