You will get Clear SOPs & Process Documentation for Your Business Operations

4.9

Let a pro handle the details

Buy Employee Learning & Development services from Illiassou, priced and ready to go.
4.9

Let a pro handle the details

Buy Employee Learning & Development services from Illiassou, priced and ready to go.

Project details

I will create professional Standard Operating Procedures (SOPs) to help your business structure its operations, improve efficiency, and ensure consistent workflows across all teams.

This service focuses on documenting your business processes in a clear, step-by-step format so your team can easily follow and execute tasks without confusion or dependency on individuals.

I will analyze your operations, identify key workflows, and transform them into well-organized SOP documents covering areas such as sales, CRM, customer management, and operations.

The final output will be a structured, easy-to-use SOP manual designed to improve productivity, reduce errors, and scale your business smoothly.
Target Country
Worldwide
What's included
Service Tiers Starter
$80
Standard
$180
Advanced
$350
Delivery Time 4 days 7 days 10 days
Professional Training
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Soft Skills Training
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Management Development
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4.9
37 reviews
89% Complete
11% Complete
1% Complete
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JG

Jenna G.
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Kareem H.
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Aug 19, 2025
Find biographical information (birthdates) for historical political candidates (1,549 cases)

TD

Trang D.
5.00
Feb 12, 2024
Company Sourcing in Niamey, Niger Good job on this project.

KM

Katarzyna M.
5.00
Jan 8, 2024
Correct transcripts of research audio in French Iliassou delivered for me 35 h of transcripts of audio recordings from research interviews in French (Gabon), including some highly complex group discussions, which he handled very well. The final documents are of high quality: well formatted, aesthetically pleasing and with text fidelity which I estimate at above 95% (i.e. very high). Illiassou has been a pleasure to work with. He's diligent, shows initiative, highly responsive. He's also a quick learner and very accommodating to all my requests. I won't hesitate to hire him again and highly recommend his services to others.

BW

Benzerti W.
4.00
Aug 28, 2023
URGENT [Transcribe french audio/transcription]
Illiassou I.Status: Offline

About Illiassou

Illiassou I.Status: Offline
AI-Powered Operations & Business Support | CRM | Automation | Lead Gen
100% Job Success
4.9  (37 reviews)
Zinder, Niger - 9:21 pm local time
Running a business means wearing too many hats. I help small businesses and founders offload the operational work that slows them down from CRM setup and workflow automation to lead research and process documentation.

Over the past 2.5 years I've worked as the most cross-functional team member at an international assistive technology company, supporting operations, sales, marketing, and logistics simultaneously all while implementing AI tools to improve efficiency. On Upwork, I've completed 57 projects with a 95% job success score and $10K+ earned.

What I can do for your business:
✅ CRM setup, cleanup & management (Odoo, Streak, and others)
✅ AI-powered workflow automation & SOP documentation
✅ B2B lead generation & prospect research (Europe & Francophone Africa)
✅ Sales & operations admin support
✅ Data collection, cleaning & organization
✅ Multilingual support: French, English & Hausa

I work best with founders and small teams who need a smart, reliable person who can figure things out independently, implement fast, and keep things running behind the scenes.
If you're not sure whether I'm the right fit send me a message. I respond within 4 hours.

Steps for completing your project

After purchasing the project, send requirements so Illiassou can start the project.

Delivery time starts when Illiassou receives requirements from you.

Illiassou works on your project following the steps below.

Revisions may occur after the delivery date.

Process Discovery

Analyze how the client currently works Identify gaps, inefficiencies, and missing workflows Map existing processes (even if unstructured) Clarify responsibilities per role

SOP Structure Design

Define SOP list (e.g. Lead Management, Follow-up, Order Processing) Organize document structure Assign each SOP a clear purpose and scope

Review the work, release payment, and leave feedback to Illiassou.