You will get Executive Business Consultant that involves Planning and Executing Projects
Project details
I offer 7+ years of experience in admin support, project management, and client success. I can help manage your projects, handle client communications, run reports, organize tasks, and support your team, all with minimal supervision. I’ve worked with marketing agencies, SaaS, and e-commerce brands, and I’m very comfortable using CRMs, project management tools, and communication platforms.
Language
English, Filipino, TagalogBusiness Type
StartupPlan Format
Google SlidesPlan Purpose
Personal UseWhat's included
| Service Tiers |
Starter
$250
|
Standard
$350
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 7 days | 5 days | 3 days |
Number of Revisions | 1 | 2 | 3 |
Executive Summary | |||
Company Description | |||
Industry & Competitor Analysis | - | - | - |
SWOT Analysis | - | - | - |
Customer Analysis | - | ||
Tailored Marketing Plan | - | - | - |
Review & Critique | - | ||
Financial Forecast | - | - | |
Investor List | - | - | - |
Outreach Email Copy | - | - |
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About Erwin John
Customer Service, 24/7/365 Call Center and BPO Expert 7+ Years
85%
Job Success
Tagum City, Philippines - 9:13 pm local time
I have managed customer service departments for multiple eCommerce websites, small and medium businesses for law firms, real estate firms, Doctors Office and more across the UK, Canada, USA, and Ireland,
I offer consultation for
Customer Service
Technical Support
Business Strategy
CSR Department SetUp A-Z
Over my years of experience, I have Expanded multiple eCommerce business departments from 1 agent to a team of 30+ agents working and being managed physically and maintaining efficiency. I have a modern office with 30+ current 24/7 support team that started from US and Canadian business hours.
Please also see additional experiences below:
-Monitored the telecommunications/chat and email system acting as the liaison between the company and the service provider and completed initial assessments of problems with desktop PCs and printers
-Lead generation expert for managed livechat strategies especially in real estate industry.
-A managed business based in Canada since 2019 up to present.
-Revised and upgraded staff position descriptions and created needed support positions.
-Created incentive programs for customer service departments
I am an EXPERT in my field and I am the person you need to speak to about growing your customer service department.
Steps for completing your project
After purchasing the project, send requirements so Erwin John can start the project.
Delivery time starts when Erwin John receives requirements from you.
Erwin John works on your project following the steps below.
Revisions may occur after the delivery date.
Let's have a meeting.