You will get a custom and personalized colored pencil artwork
Top Rated
Project details
The customer will receive both, via email and mail, their completed colored pencil drawing. All of my work is satisfaction guaranteed, and I know you will be a repeat customer! Thank you so much, and looking forward in owkrng with you! :^)
Illustration Type
PortraitIllustration Style
RealisticWhat's included $25
These options are included with the project scope.
$25
- Delivery Time 15 days
- Number of Revisions 3
- Number of Figures 1
- Background/Scene
- Color
- Full Body
Optional add-ons
You can add these on the next page.
Additional Revision
+$5Frequently asked questions
15 reviews
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This project doesn't have any reviews.
EM
Evelyn M.
May 20, 2026
Re-engagement Outreach Calls
Marcia is great to work with, she went above and beyond my expectations! I would definitely hire her again for my next project. She’s the best!
IB
Ira B.
Mar 20, 2026
Sunday Club Member Care
Marcia is extremely friendly and ready for any challenge!
HF
Holly F.
Dec 15, 2025
Customer Support Specialist
RW
Rex W.
Dec 8, 2025
Data Entry and Phone Support for Roofing Company
Marcia did a great job for our company. Friendly demeanor with great communication. We would recommend her to any other organization
SV
Salvatore V.
Oct 4, 2025
Customer Support for Online Business
About Marcia
Customer Support Specialist | Email, Chat & Phone Support
100%
Job Success
Tucson, United States - 9:13 pm local time
With over 15 years of experience in customer service, I have supported customers through email, live chat, text messaging, and phone support. My background includes e-commerce, drop shipping, fulfillment, administrative support, research, data entry, account management, and database management.
I am passionate about building strong customer relationships, increasing customer engagement, and driving brand loyalty through exceptional service. I take pride in providing a white-glove customer experience and consistently delivering positive results.
As a native English speaker, I possess strong verbal and written communication skills. I am detail-oriented, highly organized, a quick learner, and able to work independently while managing multiple priorities.
Platforms and Software Experience
Zendesk, Salesforce, Hubspot and Gorgias CRM platforms, Keap, Stripe, and Paypal payment processing, Shopify, Amazon Seller Central, eBay and WooCommerce, Shipstation and Ship Bob fulfillment platform, WordPress web contact management system, Google Workspace and Google Docs, Clickup and Trello Project Management, Facebook, YouTube and Instagram social
media, GoTo Webinar, Zoom Meeting, Teams and Slack Chat.
Professional Experience
Independent Contractor, Upwork, Inc., March 2013 – Present
Customer Support Specialist | Innerbody Vitamin & Health Products
December 2025 – Present
Assist customers with product inquiries, order management, account support, and issue resolution. Deliver professional and timely customer service while ensuring a positive customer experience.
Virtual Assistant | Heritage Roofing
June 2025 – November 2025
Answered phone calls and emails. Entered customer information and lead details. Forwarded qualified leads to the sales team. Maintained records and spreadsheets.
Customer Support Specialist | Amazon & eCommerce
December 2024 – June 2025
Assisted customers through email, chat, social media, and SMS. Resolved inquiries, processed orders, and ensured customer satisfaction.
Virtual Assistant | SHB Movement
August 2024 – November 2024
Managed customer support tickets and chatbot automation. Conducted internet research and lead follow-up. Supported client relations, data management, marketing, and sales initiatives.
Email Customer Support Specialist | Physician Collaborators
August 2023 – May 2025
Monitored and routed patient emails to physicians and medical staff. Maintained confidentiality and handled sensitive information appropriately.
eCommerce Customer Support Specialist | inventr
December 2022 – August 2023
Supported customers purchasing educational coding and electronics kits. Processed orders, refunds, cancellations, chargebacks, and account updates. Managed fulfillment records and customer databases.
Customer Order Entry Specialist | Consolidated Communications
March 2022 – Juky 2022
Processed customer orders and payments. Assisted with billing inquiries, cancellations, refunds, and account support.
Customer Support Specialist | Hensley Laboratories, Inc.
March 2017 – March 2022
Provided support through email, chat, text, and phone. Assisted with billing inquiries, account management, password resets, refunds, chargebacks, and order processing. Followed up with leads, supported sales efforts, and monitored webinars and social media engagement.
Steps for completing your project
After purchasing the project, send requirements so Marcia can start the project.
Delivery time starts when Marcia receives requirements from you.
Marcia works on your project following the steps below.
Revisions may occur after the delivery date.
Progress of their colored pencil artwork.
The client will receive weekly updates on the progress of their colored pencil artwork. I will first email a rough draft, so the client can request any changes before the final drawing is completed.