You will get a UX audit with prioritized fixes for your app or dashboard


Project details
Most UX audits tell you what's wrong. Mine tells you what to fix first and why, so you can act on it without hiring a strategist to translate the report.
I've spent 8 years designing for products where a confusing screen has real consequences: a dispatch system for the Hong Kong Fire Department, a patient portal for a cancer care institute, and an ECG app that turns clinical data into something both patients and doctors can read. That background means I notice the failure points other auditors miss: dense data, high-stakes decisions, and users who can't afford to misread the screen.
You'll get a structured, evidence-based report: what's broken, why it's broken, and which fixes matter most, not a generic checklist.
I've spent 8 years designing for products where a confusing screen has real consequences: a dispatch system for the Hong Kong Fire Department, a patient portal for a cancer care institute, and an ECG app that turns clinical data into something both patients and doctors can read. That background means I notice the failure points other auditors miss: dense data, high-stakes decisions, and users who can't afford to misread the screen.
You'll get a structured, evidence-based report: what's broken, why it's broken, and which fixes matter most, not a generic checklist.
Main Type
Landing Pages, Mobile Apps, Web Apps, WebsiteFile Format
JPG, PDFWhat's included
| Service Tiers |
Starter
$99
|
Standard
$349
|
Advanced
$849
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 10 days |
Number of Revisions | 1 | 1 | 2 |
Source Files | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$75
Additional Revision
+$49
Extra Screen or Flow
+$35
Competitor Comparison
(+ 1 Day)
+$89Frequently asked questions
About Kassie
UX/UI Designer for Healthcare, Hardware & Mission-Critical Products
Hong Kong, Hong Kong - 1:51 pm local time
Over 8 years I've designed for early-stage startups and a government emergency services agency. The common thread isn't company size, it's complexity and consequence. My work includes a Fire Department Mobilising System, where dispatch screens had to be readable under pressure with zero ambiguity; an AI heart health monitor and ECG, turning clinical waveform data into something a patient and a clinician could both act on; an AI-powered air conditioning add-on, covering the app, the hardware pairing, and the setup flow most people abandon; and a service provider marketplace, with two-sided onboarding and the trust problem that decides whether a marketplace works at all.
If your product has real consequences, dense data, regulatory pressure, or a hardware component, that's my home ground. I'm comfortable learning your users' world before I open Figma, and I'd rather ask an annoying question in week one than ship a confident guess in week six.
What you get: user research and flows, wireframes, high-fidelity UI, design systems, interactive prototypes, and developer-ready handoff. I'm an Agile Business Consortium Scrum Master and an AWS Certified Cloud Practitioner, which in practice means I understand your sprint and your stack, and I won't hand engineers something they can't build.
I also run a design studio, so if the work grows into brand identity, a marketing site, or visual content, I can bring that in rather than hand you off. Based in Hong Kong. I work full Asia-Pacific hours with early overlap into Europe, reply within a few hours during my working day, and send progress updates before you have to ask for them.
Tell me what you're building and where it's stuck, and I'll give you a straight read on it before you commit to anything.
Steps for completing your project
After purchasing the project, send requirements so Kassie can start the project.
Delivery time starts when Kassie receives requirements from you.
Kassie works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff
You share access to the product (or a Figma file, screen recording, or app credentials) plus any context on your users and what's prompting the audit.
Walkthrough
I use the product the way your real user would, screen by screen, noting where the flow stalls, the hierarchy fights itself, or the copy causes hesitation.





