You will get an eCommerce UX audit to find problems that could be costing you sales


Project details
If your eCommerce website or app is getting visitors but not enough customers are buying, there may be problems in the experience making it harder for them to complete a purchase.
I’ll review your eCommerce website or app to find UX problems that could be making it harder for customers to buy. Depending on the package you choose, I can review up to 2, 5 or 10 pages or areas. I’ll look for problems across areas such as navigation, search, product discovery, product pages, trust signals, basket, checkout and the mobile experience.
You’ll receive a clear report showing the problems I find, why they matter and what I recommend changing. I’ll prioritise the most important problems so you know what to focus on first.
I have 18+ years of experience designing and improving websites, apps and digital products, with a strong focus on eCommerce, UX and conversion.
My approach is simple: understand the experience from the customer’s point of view, identify the problems, and recommend practical ways to improve it.
I’ll review your eCommerce website or app to find UX problems that could be making it harder for customers to buy. Depending on the package you choose, I can review up to 2, 5 or 10 pages or areas. I’ll look for problems across areas such as navigation, search, product discovery, product pages, trust signals, basket, checkout and the mobile experience.
You’ll receive a clear report showing the problems I find, why they matter and what I recommend changing. I’ll prioritise the most important problems so you know what to focus on first.
I have 18+ years of experience designing and improving websites, apps and digital products, with a strong focus on eCommerce, UX and conversion.
My approach is simple: understand the experience from the customer’s point of view, identify the problems, and recommend practical ways to improve it.
Main Type
Landing Pages, Mobile Apps, Web Apps, WebsiteWhat's included
| Service Tiers |
Starter
$195
|
Standard
$495
|
Advanced
$995
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 0 | 1 | 1 |
Source Files | - | - | - |
Frequently asked questions
About Benjamin
Senior UX/UI & Product Designer | eCommerce & CRO
Dubai, United Arab Emirates - 5:25 pm local time
I help businesses understand customer problems, reduce friction and create better digital experiences that help them grow.
• Product strategy & UX
• UX/UI design & prototyping
• eCommerce design & CRO
• UX audits & usability reviews
• Customer journeys & user flows
• Design systems
• Figma, Webflow & Framer
I’m hands-on from understanding the problem and shaping the experience through to detailed UI design and interactive prototypes.
Steps for completing your project
After purchasing the project, send requirements so Benjamin can start the project.
Delivery time starts when Benjamin receives requirements from you.
Benjamin works on your project following the steps below.
Revisions may occur after the delivery date.
Review your requirements
I'll review what you've shared and confirm the areas I'll focus on based on your selected package.
Review the customer experience
I’ll review the agreed pages or areas of your website or app and identify problems that could make it harder for customers to buy.

