You will get 24*7 Remote IT Support on Microsoft 365, Intune, Active Directory and Azure
Top Rated
Top Rated
Project details
The IT Support project aims to establish and maintain a robust and efficient information technology infrastructure within an organization. It involves providing technical assistance, troubleshooting, and resolving issues related to hardware, software, and network systems. The primary goal of the project is to ensure the smooth functioning of technology resources and enable uninterrupted business operations.
Deliverables:
Established and well-functioning IT helpdesk.
Incident management system implemented and operational.
Hardware and software maintenance schedules and processes in place.
Network infrastructure is monitored and optimized for performance.
User training sessions and documentation are available.
IT security measures are implemented to protect data and systems.
Ongoing evaluation and improvement of IT support processes.
Successful implementation of the IT Support project will result in enhanced user satisfaction, improved productivity, reduced downtime, and a reliable technology infrastructure supporting the organization's overall goals and objectives.
Deliverables:
Established and well-functioning IT helpdesk.
Incident management system implemented and operational.
Hardware and software maintenance schedules and processes in place.
Network infrastructure is monitored and optimized for performance.
User training sessions and documentation are available.
IT security measures are implemented to protect data and systems.
Ongoing evaluation and improvement of IT support processes.
Successful implementation of the IT Support project will result in enhanced user satisfaction, improved productivity, reduced downtime, and a reliable technology infrastructure supporting the organization's overall goals and objectives.
Support & IT Services
Cloud Services, Helpdesk & Technical Support, ConsultationDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
IaaS, Microsoft Azure, SaaS, SAP, OtherWhat's included $500
These options are included with the project scope.
$500
- Delivery Time 30 days
- Number of Revisions 1
- Remote Connection Support
- Documentation
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SH
Scott H.
Jun 7, 2026
MS 365 E5 Optimization for small biz. Security-focused, . Intune, Defender, Entra. Policies.
Great UpWorker, great CE, Great Experience.
MD
Mario D.
Mar 23, 2026
Microsoft 365 Security Fine tune & Implementation
Devendra knows his stuff, good man.
FG
Frederick G.
Mar 11, 2026
M365, Windows Defender, Sentinel, Azure, and Network Security Skills - Based in India (Remote)
MK
Matei K.
Jul 5, 2025
Microsoft Cloud Security, Compliance, Intune
GD
George D.
Dec 31, 2024
Microsoft 365 security
About Devendra
Microsoft Security Architect | Azure, M365, Purview & AI Governance
100%
Job Success
Jaipur, India - 2:17 am local time
I work with businesses that need more than just technical deployment — they need secure, audit-ready environments that meet compliance requirements while staying practical and cost-efficient.
My approach is simple:
✔ Reduce security risks
✔ Align with compliance frameworks
✔ Optimize cost and performance
✔ Implement Microsoft security best practices
✔ Ensure production-ready environments
🔐 What I Help You Achieve
• Deploy AI Security Governance
• Secure Microsoft 365 and Azure using Zero Trust principles
• Prepare your environment for SOC 2, HIPAA, ISO 27001, GDPR, PCI-DSS audits
• Protect sensitive data (PII, financial, HR data) using DLP and classification
• Reduce DLP noise and improve detection accuracy
• Strengthen identity, endpoint, and email security
• Optimize licensing and cloud costs
🧩 Core Expertise
Microsoft 365 Security, Compliance & Data Protection
• Full deployment of Microsoft Defender Suite (Endpoint, Identity, Email, Data Protection)
• Microsoft Entra ID (Conditional Access, MFA, Identity Protection, Access Reviews)
• Data protection using Microsoft Purview (DLP, Sensitivity Labels, Auto-labeling, Records Management)
• Insider Risk Management and compliance controls
• Email security (anti-phishing, malware protection, encryption)
• Microsoft 365 security and compliance assessments
⚖️ Compliance & Regulatory Alignment (Key Strength)
I help organizations translate compliance requirements into real technical controls inside Microsoft 365 and Azure.
• ISO 27001 – security controls, access, logging, and data protection
• SOC 2 – security, availability, and confidentiality implementation
• GDPR & PII – data classification, retention, and privacy protection
• PCI-DSS – secure access, monitoring, and payment data protection
• HIPAA – healthcare data protection and secure handling of PHI
• Audit readiness – evidence, policy mapping, and configuration validation
I don’t just advise — I implement controls directly in your environment.
💻 Intune & Endpoint Security
• Microsoft Intune deployment (MDM and MAM)
• Windows Autopilot (zero-touch provisioning)
• Windows Autopatch implementation
• Endpoint security baselines and compliance policies
• Secure BYOD design
• Integration with Defender for Endpoint
☁️ Azure Security & Governance
• Secure Azure architecture (Landing Zone design)
• Microsoft Defender for Cloud and Azure Policy
• Azure Monitor and security posture management
• Microsoft Sentinel SIEM implementation
• Identity and access control (RBAC, Conditional Access)
• Network security (NSG, Firewalls)
📊 Data Protection & DLP (Specialized Area)
• Custom Sensitive Information Types (SITs)
• DLP policy design with minimal false positives
• Auto-labeling and classification strategy
• Endpoint and cloud DLP implementation
🔄 Migration & Modern Workplace
• Microsoft 365 migrations (Exchange, SharePoint, OneDrive, Teams)
• Tenant-to-tenant and hybrid migrations
• Secure collaboration environment setup
• Compliance-ready configurations
🚀 Recent Impact
• Helped organizations align Microsoft 365 environments with ISO 27001 and SOC 2 controls
• Reduced DLP false positives by 50%+ using custom SITs and context-based detection
• Implemented Microsoft Defender XDR for enterprise clients
• Designed Zero Trust architecture using Conditional Access and Intune
• Optimized licensing and reduced cloud costs
🎯 Services You Can Hire Me For
• Microsoft 365 Security and Compliance Implementation
• Microsoft Purview DLP and Data Protection Setup
• ISO 27001, SOC 2, HIPAA Technical Control Implementation
• GDPR and PII Data Protection Setup
• Intune and Endpoint Security Deployment
• Azure Security and Governance
• Security Risk Assessment (M365 and Azure)
• Microsoft Defender and Sentinel Implementation
• Cloud Cost and License Optimization
• Remote IT support and day-to-day administration
💬 Why Clients Work With Me
I focus on delivering practical, audit-ready security backed by real implementation — not just recommendations or documentation.
I work end-to-end, from security assessment to full implementation, ensuring environments follow industry best practices and are properly secured in real-world operations.
Clients typically choose me when:
• They need to prepare for ISO 27001, SOC 2, HIPAA, or other compliance audits
• They want a complete security assessment of Microsoft 365 or Azure
• Their environment is not aligned with best practices or has security gaps
• They need both design and implementation of security controls
• They want a secure, compliant, and operationally efficient environment
🤝 Let’s Work Together
Steps for completing your project
After purchasing the project, send requirements so Devendra can start the project.
Delivery time starts when Devendra receives requirements from you.
Devendra works on your project following the steps below.
Revisions may occur after the delivery date.
Communication and Reporting
NG Cloud Security team will continuously sync with the customer team to update on-going activity and issues. send day-to-day activity report to the customer.