You will get A Custom Helpdesk with Email Inbox in Laravel or Codelgniter
Project details
Do your users or employees need a smooth, efficient way to raise queries or support tickets?
Our system turns emails into support tickets automatically, streamlining your customer support process. It includes premium features like secure Gmail/Outlook integration (via OAuth2), automatic email fetching, and real-time notifications.
ā Key Features:
ā¢ š„ Automatic Ticket Creation: Incoming customer emails are automatically converted into support tickets, ensuring no inquiry is missed.
ā¢ š¬ OAuth2 Email Integration: Securely connect Gmail and Outlook accounts.
ā¢ š Real-Time Alerts ā Notifications for new tickets, status changes, and replies
ā¢ ā” Cron Job Email Fetching: Automatically checks configured email inboxes at regular intervals and imports any new messages.
ā¢ šØāš» Web App Integration: All these features can be integrated within your existing web application.
Perfect for startups, businesses, or institutions needing internal support management! Our solution fits seamlessly into your workflow.
š© Note: Please message me before placing an order so I can review your requirement and ensure I have everything needed to get started.
Our system turns emails into support tickets automatically, streamlining your customer support process. It includes premium features like secure Gmail/Outlook integration (via OAuth2), automatic email fetching, and real-time notifications.
ā Key Features:
ā¢ š„ Automatic Ticket Creation: Incoming customer emails are automatically converted into support tickets, ensuring no inquiry is missed.
ā¢ š¬ OAuth2 Email Integration: Securely connect Gmail and Outlook accounts.
ā¢ š Real-Time Alerts ā Notifications for new tickets, status changes, and replies
ā¢ ā” Cron Job Email Fetching: Automatically checks configured email inboxes at regular intervals and imports any new messages.
ā¢ šØāš» Web App Integration: All these features can be integrated within your existing web application.
Perfect for startups, businesses, or institutions needing internal support management! Our solution fits seamlessly into your workflow.
š© Note: Please message me before placing an order so I can review your requirement and ensure I have everything needed to get started.
Programming Languages
PHP, HTML & CSS, JavaScriptCoding Expertise
Cross Browser & Device Compatibility, Performance Optimization, SecurityWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 21 days |
Number of Revisions | 3 | 3 | 3 |
Number of Pages | 3 | 5 | 8 |
Design Customization | |||
Content Upload | |||
Responsive Design | |||
Source Code |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$50 - $100
Additional Revision
+$10
Reports & Statistics Page
(+ 2 Days)
+$50
Export Tickets
(+ 1 Day)
+$10Frequently asked questions
About Samawat Arsalan
ERP Solutions Architect | Full Stack Laravel Developer
Jhang Sadr, PakistanĀ - 1:07 pm local time
š I'm Samawat Arsalan Hyder, a Full Stack Web Application Developer & ERP Solutions Architect with deep experience in delivering secure, scalable, and high-impact systems for both government agencies and private sector clients.
Whether itās a government-grade ERP, a custom business tool, or a modern MVP, I deliver clean architecture, efficient code, and intuitive interfaces that keep your operations smart and future-ready.
š§ What I Do Best
ā Build custom ERP systems with complex organizational logic
ā Develop end-to-end web apps using Laravel, React.js, Tailwind CSS, and MySQL
ā Modernize legacy systems into clean, maintainable, and modular codebases
ā Optimize and refactor existing applications for speed and scalability
ā Create custom modules for existing platforms and systems
ā Architect multi-level workflows, dashboards, and RBAC structures
ā Deliver responsive frontends with Tailwind CSS, JavaScript, and jQuery
ā Write clean, well-documented code with future maintainability in mind
š Flagship Project: FGEI HRMS
A Government-Grade Human Resource Management System, built for the Federal Government Educational Institutions (FGEI), Pakistan, serving thousands of daily users:
š¹ Modules: Leave, Transfer, PER (Yearly Reports), Help Desk
š¹ Workflow: Dynamic, multi-level approval routing
š¹ Admin Panel: Built in Laravel with concurrent request handling
š¹ UX/UI: Clean design, fast performance, and real-time dashboards
š¹ Architecture: Modular, scalable, and future-proof
š Live System: hrms.fgei.gov.pk
š ļø My Tech Toolbox
Languages & Frameworks
āļø Laravel / PHP
āļø React.js
āļø JavaScript / jQuery / AJAX
āļø Tailwind CSS / Bootstrap
āļø Blade Templating
āļø HTML / CSS
Databases
āļø MySQL
Dev Workflow & Tools
āļø Git (GitHub / GitLab / Bitbucket)
āļø MVC Architecture
āļø REST APIs
āļø Clean code, documentation, modular structure
š§© Use Cases Iāve Delivered
āļø Custom ERP Systems
āļø Education Portals
āļø Admin Panels & Dashboards
āļø HR Management Tools
āļø Helpdesk & Ticketing Systems
āļø MVPs for Startups
āļø Business Process Automation
āļø Legacy App Refactoring & Optimization
āļø SaaS Modules & Microservices
āļø Custom Reports & Analytics
āļø Old-to-Modern Stack Conversions
š¤ Who I Work With
From federal organizations to early-stage startups, I help teams who need more than ājust a developer.ā
They need someone who understands business logic, user flows, and long-term system architecture.
š Ready to Build Whatās Next?
If youāre looking for a developer who writes clean, scalable, and maintainable code ā with a sharp eye for real-world workflows ā let's work together.
š¬ Your idea, my code ā letās make it smart, scalable, and secure.
Steps for completing your project
After purchasing the project, send requirements so Samawat Arsalan can start the project.
Delivery time starts when Samawat Arsalan receives requirements from you.
Samawat Arsalan works on your project following the steps below.
Revisions may occur after the delivery date.
š ļø Steps Iāll Take to Get the Project Done
Step 1: Understand Your Requirements Step 2: System Setup & Architecture Design Step 3: Helpdesk Development Step 4: Add Reporting & Export Tools Step 5: Testing & Review Step 6: Final Delivery & Deployment