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You will get a self-hosted AI assistant that automates your customer support

Dmytro S.Status: Offline
Dmytro S.
Preview image

Let a pro handle the details

Buy Generative AI services from Dmytro, priced and ready to go.
Dmytro S.Status: Offline
Dmytro S.
Preview image

Let a pro handle the details

Buy Generative AI services from Dmytro, priced and ready to go.

Project details

You will get a production-ready self-hosted AI assistant that monitors your helpdesk 24/7, analyses incoming tickets using your own documentation and ticket history, generates formal reply drafts, and delivers everything to your team via Slack — within 2 minutes of ticket arrival. No OpenAI. No cloud API. No data leaving your server.

Already running in production for a B2B travel platform: 200–400 tickets/day, 5 mailboxes, 6 languages. Filters ~60% of automated noise automatically, extracts customer identity, queries a 54,000+ document knowledge base, and generates ready-to-send reply drafts with anti-hallucination rules.

Full stack deployed on your server: Ollama + Mistral/LLaMA + Dify + Weaviate + PostgreSQL + Redis. Every deployment includes helpdesk integration (HelpScout, Zendesk, Freshdesk), Slack notifications with rich formatting, Prometheus + Grafana monitoring with 30+ alert rules including GPU metrics, automated daily backups, log rotation, full documentation, and a handover session.

All models run locally. No per-ticket fees. No subscriptions. Full data sovereignty — essential for businesses with strict privacy requirements.
AI Algorithms
Large Language Model, Transformer Model
AI Applications
AI Chatbot, AIOps, Conversational AI, Natural Language Generation, Natural Language Understanding
AI Development Language
Python
AI Tools
Hugging Face, NVIDIA AI Platform
AI Models
BERT, LLaMA
What's included
Service Tiers Starter
$1,500
Standard
$4,500
Advanced
$9,000
Delivery Time 7 days 14 days 21 days
Number of Revisions
123
AI Model Integration
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Batch Normalization
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Database Integration
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Detailed Code Comments
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Image Upscaling
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MLOps
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Model Deployment
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Model Documentation
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Model Monitoring
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Model Testing & Optimization
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Model Tuning
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Natural Language Processing
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NLP Tokenization
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Pre-Training
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Prompt Engineering
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Setup File
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Source Code
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Optional add-ons You can add these on the next page.
Fast Delivery
+$300 - $1,200
Additional Revision
+$150
Telegram Bot Integration (+ 5 Days)
+$800
Monitoring Setup (Prometheus + Grafana) (+ 2 Days)
+$500
Additional Helpdesk Mailbox (+ 1 Day)
+$300

Frequently asked questions

Dmytro S.Status: Offline

About Dmytro

Dmytro S.Status: Offline
System Administrator
Split, Croatia - 5:43 am local time
I am an experienced IT professional with over 15 years of expertise in system administration, helpdesk management, and IT infrastructure development. I have successfully led IT teams, optimized processes, and implemented modern solutions across Windows, Linux, and macOS platforms, including virtualization and cloud environments. I excel at designing and deploying complex IT infrastructures, managing helpdesk operations, and maintaining telephony systems, with strong skills in automation, monitoring, backup, and disaster recovery. Known for strong leadership, problem-solving, and communication skills, I thrive in collaborative, fast-paced environments and am motivated by challenges. I am open to remote work and eager to adopt emerging technologies to drive efficiency and innovation.

Skills:

Hardware & Infrastructure:
Workstations and servers (Dell, HP, IBM, Fujitsu); laptops and PCs (all brands); IP phones (Cisco, Avaya, Grandstream); routers, gateways, and switches (Cisco, Aruba, D-Link, TP-Link, Planet); multifunctional devices, printers, scanners, and other peripherals.

Operating Systems & Platforms:
Windows Server (2008–2022), Ubuntu, CentOS, OpenSUSE, Fedora, FreeBSD, Red Hat, AlmaLinux, macOS.

Software & Tools:
OTRS, Asterisk, OpenFire, Zimbra, Zabbix, Nagios, Grafana, Prometheus, Kibana, Redmine, Jira, OpenVPN.

Virtualization & Cloud:
Hyper-V, VMware, Proxmox, Azure, Hetzner, KVM, Clustering, SCVMM, SCOM, SCCM.

Security & Backup:
Acronis, Symantec, Kaspersky, ESET, Avamar Backup, Fortinet, Firewalls, fail2ban, ClamAV, SpamAssassin, Mailscanner, HashiCorp Vault.

Networking:
LAN/WAN, TCP/IP, OSI model, DHCP, switches, routers, hubs, HAproxy, Squid, KeepAlived, WPAD.

Databases & Web Systems:
MySQL, PostgreSQL, Galera Cluster, Percona XtraDB Cluster, MariaDB Cluster; Joomla, WordPress.

Automation & Development:
Bash/Shell scripting, Ansible, Docker, RabbitMQ, Elasticsearch, Basic Java knowledge.

Monitoring & Logging:
Zabbix, Nagios, Grafana, Prometheus, Kibana, Splunk, Checkmk, rsyslog.

Other Software:
1C, M.E.Doc, Liga, Microsoft Office, DameWare, Confluence.

Steps for completing your project

After purchasing the project, send requirements so Dmytro can start the project.

Delivery time starts when Dmytro receives requirements from you.

Dmytro works on your project following the steps below.

Revisions may occur after the delivery date.

Discovery & Environment Audit

Review your current helpdesk setup, documentation sources, server specs, and integration requirements. Define scope and delivery plan.

Server & AI Stack Setup

Deploy Ollama + LLM model + Dify + Weaviate + PostgreSQL on your server. Configure GPU inference, Docker stack, and monitoring.

Review the work, release payment, and leave feedback to Dmytro.