Upwork home
Sign up
Project Catalog
DesignDesign
Video & AudioVideo & Audio
Development & ITDevelopment & IT
MarketingMarketing
Writing & TranslationWriting & Translation
MoreMore

You will get a Support Ticket System Software

Shiyam I.Status: Offline
Shiyam I.
Preview image

Let a pro handle the details

Buy Web Application Programming services from Shiyam, priced and ready to go.
Shiyam I.Status: Offline
Shiyam I.
Preview image

Let a pro handle the details

Buy Web Application Programming services from Shiyam, priced and ready to go.

Project details

The Support Ticket System is an adequately designed ticket-managing PHP system that facilitates a great user experience for your Clients / Customers / End-User. Accessible by multiple Agents and Admins, this tool helps in managing tickets generated by Clients / Customers / End-User. By adequately managed support you can close the generated tickets.

What to expect from Support Ticket System
An effective dashboard with a graphical representation of categories and tickets
Get insight on several agents as well as open and closed tickets.
Facilitates multiple admin usage
Generates ease for clients in creating tickets
You can add multiple agents to resolve queries
End-user can chat with the agent
Search tickets by a unique number
Make custom your new ticket form
Change the ticket status to in progress, on hold, or closed
Maintaining personal notes for each ticket
Create various categories for easy customer resolution
Knowledge Base Module
Multiple language access
Integration of Cloud Data Storage like Local, AWS, and Wasabi
Wizard installation
An expressive, elegant syntax using Laravel
A user-friendly RTL experience for customers using Arabic, Hebrew, and Urdu-like languages
Programming Languages
PHP, HTML & CSS, JavaScript
Coding Expertise
Performance Optimization, Security, Design

What's included $199

These options are included with the project scope.

$199
  • Delivery Time 3 days
  • Number of Revisions Unlimited
    • Responsive Design
Optional add-ons You can add these on the next page.
Source Code
+$299
Shiyam I.Status: Offline

About Shiyam

Shiyam I.Status: Offline
Server Admin | cPanel & DNS | Software & WordPress Dev | Networking
Dhaka, Bangladesh - 7:18 am local time
I am Shiyam, a professional with 6 years of expertise in software and web development, server administration, and WordPress management. My skill set includes delivering custom software solutions, developing and maintaining websites, and efficiently managing both Linux and Windows servers. I am dedicated to providing high-quality, reliable services tailored to meet the specific needs of my clients, ensuring optimal performance and seamless user experiences.

- Web Server & System expert
- POS & Billing System Expert
- WordPress & e-commerce developer
- Knows HTML and CSS3, PHP, jQuery, WordPress, and SEO
- Full project management from start to finish
- Regular communication is important to me, so let’s keep in touch.

Steps for completing your project

After purchasing the project, send requirements so Shiyam can start the project.

Delivery time starts when Shiyam receives requirements from you.

Shiyam works on your project following the steps below.

Revisions may occur after the delivery date.

Start

Share your details

Finish

Get access to your system

Review the work, release payment, and leave feedback to Shiyam.