You will get a tuned-up computer free of malware & viruses within 24 hours

Andrew B.Status: Offline
Andrew B.
5.0

Let a pro handle the details

Buy Support & IT services from Andrew, priced and ready to go.
Andrew B.Status: Offline
Andrew B.
5.0

Let a pro handle the details

Buy Support & IT services from Andrew, priced and ready to go.

Project details

Is your computer running slow, having issues and/or infected with malware or viruses? I'm here to help!!

Hello! My name is Andrew and I'm from California, US. I currently live and work in the Bay Area - Silicon Valley. I have over 10+ years of IT experience, beginning with IT support and eventually worked my way up into a Senior Security Engineering role within a Fortune 100 company. My expertise allows me to be thorough, but efficient - troubleshooting & fixing several issues quickly and effectively!

Services:

+ Desktop/Laptop Tune-Up - Optimize PC for gaming, speed & productivity
+ Operating System Repair, Upgrades & PC Optimization - Less crashes, greater stability
+ BSOD (Blue Screen of Death) Issues
+ Virus, Spyware & Malware Removal
+ Network Tweaking & Optimization - Faster Speeds
+ Driver Issues & Updates

Operating Systems: Windows 8.1, Windows 10, Windows 11, Mac

I've been doing these types of tech support repairs for years. In fact, I've worked as a Geek Squad technician early-on in my career - so you can trust that I know my stuff and know how to fix it in the best way possible - all remotely!
Support & IT Services
Helpdesk & Technical Support
Device
Desktop/Laptop
Operating System
Windows
What's included
Service Tiers Starter
$30
Standard
$40
Advanced
$60
Delivery Time 1 day 1 day 1 day
Number of Revisions
UnlimitedUnlimitedUnlimited
Remote Connection Support
Documentation
Optional add-ons You can add these on the next page.
Antivirus Install
+$10
Vulnerability Assessment
+$20

Frequently asked questions

5.0
20 reviews
100% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

RG

Robert G.
5.00
Mar 28, 2024
My computer was sluggish and frustratingly slow. Andrew 'tuned up' the performance by running a series of checks that only a pro can handle. As a result, my computer, its speed and performance are orders of magnitude better! Andrew is an experienced computer security engineer who also is a pleasure to work with. I will definitely use him again. Thank you!

MK

Michael K.
5.00
Mar 12, 2024
Andrew is knowledgeable and was generous with his time. He explained everything he was doing as he did it which put me at ease and allowed me to trust him to make modifcations to the inner workings of my computer.

AB

Alexander B.
5.00
Dec 8, 2023
Great work!

AB

Alexander B.
5.00
Sep 9, 2023
As someone who already has a lot of experience fixing PC's and maintaining them, I was pleased with Andrew's work. He normally starts by checking hardware but after I explained to him that it was most likely a driver-related issue, he did a quick check and confirmed I was correct. He found the problem almost effortlessly. His tools are very sophisticated. I didn't want to bring my PC into the local shop because god knows when they'll actually do the repair and when I'll actually get my PC back, and if they don't fix it I still have to pay them. So, not only was Andrew's services cheaper than the local guys, he is also way more efficient.

MH

Moe H.
4.80
Aug 1, 2023
Very proffesional and cooporative. Handeled the issue with the best of his avaibility given the project inputs. Allocated time from his schedule to accomodate. Would highly recommend.
Andrew B.Status: Offline

About Andrew

Andrew B.Status: Offline
IT Support Engineer | Computer Repair Technician |
100% Job Success
5.0  (20 reviews)
San Jose, United States - 10:55 pm local time
I'm an experienced and resourceful IT Support Engineer with over 10+ years experience troubleshooting and fixing issues within both Windows and Mac environments with a focus on malware removal and operating system optimization. I've held several roles stemming from help desk support all the way up to working as a Senior Security Engineer at a Fortune 100 company. With my expertise, I'm able to diagnostic and fix most issues within 24 hours.

Services:

+ Desktop/Laptop Tune-up - Helps speed up a slow computer and optimize PC
+ Operation System Repair & Optimization
+ Virus Removal & Malware Removal
+ Computer software diagnostic services
+ Driver updates

Operating Systems: Windows 7, Windows 8, Windows 10, Windows 11, Mac.

Steps for completing your project

After purchasing the project, send requirements so Andrew can start the project.

Delivery time starts when Andrew receives requirements from you.

Andrew works on your project following the steps below.

Revisions may occur after the delivery date.

Setup Remote Zoom Connect Session

This is the time where I'll meet with you over Zoom, introduce myself and setup my remote connection tools

Remotely Connect via Teamviewer

Once the tools and software have been setup, I'll remotely connect to your computer and upload my repair toolset. This is a temporary connection and once I'm done, I'll no longer have access to your computer.

Review the work, release payment, and leave feedback to Andrew.