You will get a VoIP issue in Apollo fix
Top Rated
Project details
You will get a solution to your calling system issue with the best and efficient solution, I will perform a remote job and provide you insight about the CRM
Platform
OtherWebsite Specialization
Business, SaaSSupported Plugin Types
Customer SupportWhat's included
| Service Tiers |
Starter
$100
|
Standard
$120
|
Advanced
$160
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Revisions | 0 | 0 | 0 |
72 reviews
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This project doesn't have any reviews.
ZT
Zachary T.
May 25, 2026
Google Workspace Investigation
Ruben did a great job putting together a formal report regarding a user's usage within Google Workspace.
TB
Tarek B.
Apr 29, 2026
30 Min Consultation to review Outlook
SP
Spencer P.
Mar 26, 2026
SharePoint Site Design for Jax Kar Wash
Great working with Ruben. If we need to
JM
John M.
Mar 25, 2026
Technical Support for Microsoft 365
Ruben is great to work with he has been managing all our Office365 and network security for our office
AW
Alex W.
Mar 23, 2026
SaaS Product Support Costa Rica
Ruben is a solid Support Agent - when he's there and answering the calls - which is the problem as he misses a lot of them, he also is unresponsive on private work channels.
About Ruben
Technical Support Specialist
97%
Job Success
South Saint Paul, United States - 10:36 pm local time
In-depth knowledge of Microsoft software and products, including Windows OS, Office Suite, and Azure cloud services.
Excellent problem-solving skills and ability to diagnose and troubleshoot technical issues effectively.
Strong communication and interpersonal skills, allowing me to interact with customers and team members efficiently.
Ability to work well under pressure and prioritize tasks effectively to meet deadlines.
Some of my notable projects and accomplishments include:
Successfully resolved over 100 technical issues per week, maintaining a customer satisfaction rating of 95% or higher.
Developed and implemented a new customer service training program, resulting in a 25% increase in first-call resolution rates.
Completed a Microsoft-certified training program in Azure cloud services, expanding my knowledge and expertise in the field.
My education background includes various Microsoft certifications including Windows and Office products.
Overall, I am a dedicated and experienced Technical Support Specialist with a proven track record of delivering high-quality customer service and resolving complex technical issues.
Steps for completing your project
After purchasing the project, send requirements so Ruben can start the project.
Delivery time starts when Ruben receives requirements from you.
Ruben works on your project following the steps below.
Revisions may occur after the delivery date.
Receive a call from a client
Receive a call and work remotely to solve the issue