You will get AI Agents & Intelligent Enterprise Automation Expert
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Project details
Turn repetitive business processes into intelligent, AI-powered workflows.
I help businesses design and implement AI agents and intelligent automation solutions that can understand business context, work with enterprise data, interact with business systems, and execute multi-step workflows.
Instead of building a standalone chatbot, I focus on creating AI solutions that fit into your existing business processes and applications.
>> What I Can Help You Build
• AI agents for business process automation
• Customer service and support agents
• Sales and CRM assistants
• Employee knowledge assistants
• AI-powered workflow automation
• Multi-step agentic workflows
• Document and knowledge-based assistants
• AI-powered data analysis and summarization
• CRM and enterprise application integrations
• API-connected AI agents
• Custom AI assistants for internal teams
I help businesses design and implement AI agents and intelligent automation solutions that can understand business context, work with enterprise data, interact with business systems, and execute multi-step workflows.
Instead of building a standalone chatbot, I focus on creating AI solutions that fit into your existing business processes and applications.
>> What I Can Help You Build
• AI agents for business process automation
• Customer service and support agents
• Sales and CRM assistants
• Employee knowledge assistants
• AI-powered workflow automation
• Multi-step agentic workflows
• Document and knowledge-based assistants
• AI-powered data analysis and summarization
• CRM and enterprise application integrations
• API-connected AI agents
• Custom AI assistants for internal teams
Chatbot Type
Customer Service Chatbot, Productivity Chatbot, Scheduling & Assisting ChatbotDevelopment Technology
Azure Bot Service, ChatGPT, PythonMessaging Platform
Amazon Alexa, Email, Facebook Messenger, Instagram, Microsoft, Samsung Bixby, Slack, SMS, TeamSpeak, Telephone, Twilio, Website, WeChat, WhatsAppWhat's included $1,000
These options are included with the project scope.
$1,000
- Delivery Time 5 days
- Number of Revisions 0
- Number of Messaging Platforms 1000
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PG
PJ G.
Aug 17, 2026
Salesforce expert administrator
EM
Elliot M.
Jun 29, 2026
EXPERT Service Cloud Developer Needed to Transition OMNI Skills to Custom Object
Thank you for your work
YM
Yusri M.
Jun 9, 2026
Salesforce Managed Services
MM
Miriam M.
May 26, 2026
Chatbot development on Salesforce (Einstein)
Overall in terms of communication it was easy but in terms of expertise we actually found out that the way the chatbot was built was not the right way and we had to rebuilt it soon after the implementation.
TO
Tawa O.
Apr 29, 2026
Mock-up for reports and dashboards
About Pooja
Salesforce & AI Agents Architect | Agentforce | AI Automation
100%
Job Success
Faridabad, India - 7:07 am local time
𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 | 𝟏𝟒+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
Hello! I’m Pooja, an AI and CRM Solutions Architect helping businesses build intelligent 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬, 𝐀𝐈 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧𝐬, 𝐚𝐧𝐝 𝐢𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬.
With 𝟏𝟒+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐡𝐚𝐧𝐝𝐬-𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞, I combine AI, Salesforce, CRM, data, and enterprise integration expertise to design solutions that solve real business problems.
I specialize in building 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐭𝐡𝐚𝐭 𝐜𝐚𝐧 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐜𝐨𝐧𝐭𝐞𝐱𝐭, 𝐚𝐜𝐜𝐞𝐬𝐬 𝐫𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐝𝐚𝐭𝐚, 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭 𝐰𝐢𝐭𝐡 𝐮𝐬𝐞𝐫𝐬, 𝐭𝐫𝐢𝐠𝐠𝐞𝐫 𝐚𝐜𝐭𝐢𝐨𝐧𝐬, 𝐚𝐧𝐝 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐦𝐮𝐥𝐭𝐢-𝐬𝐭𝐞𝐩 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬.
𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮 𝐁𝐮𝐢𝐥𝐝
✨ **𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 & 𝐒𝐚𝐥𝐞𝐬**
✨ **𝐀𝐠𝐞𝐧𝐭𝐟𝐨𝐫𝐜𝐞 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧**
✨ **𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧**
✨ **𝐀𝐈 + 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧**
✨ **𝐃𝐚𝐭𝐚 𝐂𝐥𝐨𝐮𝐝 + 𝐀𝐈 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬**
✨ **𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐂𝐑𝐌 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧**
✨ **𝐂𝐑𝐌 & 𝐄𝐑𝐏 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬**
𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 & 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧
* **𝐂𝐮𝐬𝐭𝐨𝐦 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐒𝐚𝐥𝐞𝐬 & 𝐋𝐞𝐚𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 & 𝐓𝐚𝐬𝐤 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧**
* **𝐂𝐑𝐌-𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐀𝐏𝐈-𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 & 𝐑𝐀𝐆-𝐛𝐚𝐬𝐞𝐝 𝐀𝐠𝐞𝐧𝐭𝐬**
* **𝐇𝐮𝐦𝐚𝐧-𝐢𝐧-𝐭𝐡𝐞-𝐥𝐨𝐨𝐩 𝐀𝐈 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬**
* **𝐌𝐮𝐥𝐭𝐢-𝐬𝐭𝐞𝐩 𝐀𝐠𝐞𝐧𝐭 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬**
𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭
I help businesses move beyond basic chatbots by designing AI Agents that can 𝐫𝐞𝐚𝐬𝐨𝐧 𝐨𝐯𝐞𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐜𝐨𝐧𝐭𝐞𝐱𝐭, 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐬𝐨𝐮𝐫𝐜𝐞𝐬, 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐭𝐨 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐲𝐬𝐭𝐞𝐦𝐬, 𝐚𝐧𝐝 𝐩𝐞𝐫𝐟𝐨𝐫𝐦 𝐚𝐜𝐭𝐢𝐨𝐧𝐬.
* AI Agent architecture & solution design
* Agent workflows and orchestration
* Tool and API integrations
* Knowledge base integration
* RAG-based AI solutions
* Context-aware AI experiences
* AI-powered business process automation
* AI Agent testing and optimization
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐈 & 𝐀𝐠𝐞𝐧𝐭𝐟𝐨𝐫𝐜𝐞
My Salesforce expertise allows me to build AI Agents directly around customer, sales, service, and business data.
* **𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐠𝐞𝐧𝐭𝐟𝐨𝐫𝐜𝐞**
* Agentforce implementation & configuration
* Agent topics and actions
* Einstein AI
* Data Cloud + AI use cases
* AI-powered Sales Cloud automation
* AI-powered Service Cloud automation
* Salesforce Flow + AI automation
* Salesforce + AI integrations
𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 & 𝐃𝐚𝐭𝐚 𝐂𝐥𝐨𝐮𝐝
* Salesforce Architecture & Consulting
* Data Cloud implementation
* Data ingestion & harmonization
* Identity resolution & customer data unification
* Data modeling & segmentation
* Real-time data activation
* Apex & LWC
* Salesforce Flow
* Sales Cloud
* Service Cloud
* Experience Cloud
* Commerce Cloud
𝐂𝐑𝐌 & 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬
* REST / SOAP APIs
* Salesforce integrations
* ERP & third-party integrations
* MuleSoft
* Boomi
* Zapier
* Custom middleware
* Data migration & synchronization
* Microsoft Dynamics 365
* Power Automate
𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞
✓ **𝟏𝟒+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞**
✓ AI Agents + Salesforce + enterprise CRM expertise
✓ Strong technical and functional understanding
✓ AI solutions designed around real business workflows
✓ Scalable and secure solution architecture
✓ Clear communication and regular updates
✓ Clean, maintainable development
✓ Complete documentation and long-term support
### **𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬**
1. Salesforce Certified Administrator
2. Salesforce Certified Platform Developer
3. Salesforce Certified Data Cloud Consultant
4. Salesforce App Builder
5. Salesforce Agentforce
6. Salesforce Marketing Cloud Certified
𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐒𝐞𝐫𝐯𝐞𝐝
E-commerce, Finance, Healthcare, Real Estate, Logistics, Education, SaaS, IT Services and more.
If you are looking to build an 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 𝐭𝐡𝐚𝐭 𝐜𝐚𝐧 𝐚𝐧𝐬𝐰𝐞𝐫 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬, 𝐚𝐜𝐜𝐞𝐬𝐬 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞, 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐂𝐑𝐌 𝐚𝐧𝐝 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐩𝐞𝐫𝐟𝐨𝐫𝐦 𝐚𝐜𝐭𝐢𝐨𝐧𝐬, 𝐚𝐧𝐝 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐫𝐞𝐚𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐨𝐫𝐤, I’d be happy to discuss your use case.
𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: AI Agent Developer, AI Agents, AI Agent Development, AI Automation, AI Workflow Automation, AI Solutions Architect.
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