You will get AI Receptionist Call Flow and Script for Your Business
Project details
I will design a natural, compliance-aware AI receptionist call flow and script tailored to your business.
This project is for teams that want an AI receptionist to answer and route calls, qualify leads, and book meetings without sounding robotic.
What you get:
• Clear call flow map for your main scenarios (new lead, existing customer, after-hours, voicemail)
• AI-ready script and branching prompts for your receptionist
• Key questions the AI should ask to qualify or route callers
• Short FAQ / knowledge list so the AI can answer common questions
• Simple implementation notes in plain language for your internal team or vendor
How it works:
1) You answer a few questions and share any current scripts or recordings.
2) I design the flow and script around your goals, tools, and guardrails.
3) You receive a clean draft plus one revision round (more in higher tiers).
I pay attention to consent, DNC, and channel guidelines, but I am not a lawyer. Please use your own legal counsel for final compliance decisions.
This project is for teams that want an AI receptionist to answer and route calls, qualify leads, and book meetings without sounding robotic.
What you get:
• Clear call flow map for your main scenarios (new lead, existing customer, after-hours, voicemail)
• AI-ready script and branching prompts for your receptionist
• Key questions the AI should ask to qualify or route callers
• Short FAQ / knowledge list so the AI can answer common questions
• Simple implementation notes in plain language for your internal team or vendor
How it works:
1) You answer a few questions and share any current scripts or recordings.
2) I design the flow and script around your goals, tools, and guardrails.
3) You receive a clean draft plus one revision round (more in higher tiers).
I pay attention to consent, DNC, and channel guidelines, but I am not a lawyer. Please use your own legal counsel for final compliance decisions.
AI Algorithms
Large Language Model, Multimodal Large Language Model, Transformer ModelAI Applications
AI Chatbot, AI Text-to-Speech, Automatic Speech Recognition, Conversational AI, Natural Language Generation, Natural Language Understanding, Sentiment Analysis, Speech SynthesisAI Models
ChatGPT, GPT-3, GPT-4, WhisperWhat's included
| Service Tiers |
Starter
$300
|
Standard
$600
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 10 days |
Number of Revisions | 1 | 2 | 3 |
AI Model Integration | - | - | - |
Batch Normalization | - | - | - |
Database Integration | - | - | - |
Detailed Code Comments | - | - | - |
Image Upscaling | - | - | - |
MLOps | - | - | - |
Model Deployment | - | - | - |
Model Documentation | - | - | - |
Model Monitoring | - | - | - |
Model Testing & Optimization | - | - | - |
Model Tuning | - | - | - |
Natural Language Processing | - | - | - |
NLP Tokenization | - | - | - |
Pre-Training | - | - | - |
Prompt Engineering | - | - | - |
Setup File | - | - | - |
Source Code | - | - | - |
Frequently asked questions
About Tanya
AI and RevOps Consultant, Founder, UpSaleAI, Co-Founder, PreCallAI
Warren, United States - 7:27 pm local time
I am the Founder and Principal Consultant at UpSaleAI and the Co-Founder and CEO of PreCallAI, a hosted voice AI platform that connects to Twilio, Telnyx, and SIP. We build and deploy AI receptionists and voice assistants that can answer, qualify, and book across phone, SMS, WhatsApp, and web.
On Upwork, I focus on a few specific types of projects:
- AI receptionist / voice assistant design
Map your inbound or outbound call flows, write the scripts, and define the logic so an AI assistant can handle first-line calls, book meetings, or take messages without sounding robotic.
- Sales and service workflow mapping for AI
Review your current sales/support workflows and identify where AI can safely step in, where humans should stay in the loop, and what needs to be documented before you automate.
- AI capabilities assessment and roadmap
A structured discovery and assessment to evaluate your tech stack, data, and processes, then produce a clear “start here, avoid this, do this later” roadmap.
- Light compliance-aware outreach review
Review your outbound calling and messaging workflows with attention to TCPA, DNC, consent, and basic channel guidelines, and suggest safer, more sustainable patterns. (I am not a lawyer, but I help you ask better questions before you move ahead.)
How I work:
- I start with a short discovery call to understand your goals, constraints, and current tools.
- I document flows and requirements in plain language so your internal team or external developers can implement.
- If you need a technical team, I can coordinate with my existing engineering partner to scope and deliver custom work.
Background:
- 13+ years in complex B2B SaaS and e-learning sales (U.S. and Canada), including LMS and talent management platforms.
- Founder and CEO of UpSaleAI, consulting on AI, RevOps, and sales workflows.
- Co-Founder and CEO of PreCallAI, working with SMBs, agencies, and in-house contact centers (10–1000 seats) on voice AI receptionist projects.
If you want to explore whether AI receptionists or workflow automation make sense for your team, send me a short note with:
- Your industry and team size
- Your current tools (CRM, phone system, etc.)
- The main problem you are trying to solve
I will tell you quickly if I can help and what a first project would look like.
Steps for completing your project
After purchasing the project, send requirements so Tanya can start the project.
Delivery time starts when Tanya receives requirements from you.
Tanya works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff and review
I review your requirements and any scripts, recordings, or FAQs you shared and confirm the scope and goals.
Design call flow and script
I map the call flow for your main scenarios and write the AI-ready script, prompts, and key questions.