You will get an Advanced NLP Solution for your Customer Relationship Management (CRM)
Top Rated
Top Rated
Project details
Ever wondered what your customers are talking about? Each day service providers receive hundreds of thousands of calls and chats from their customers where they share their grievances, challenges faced. It is of utmost importance for companies to resolve those queries in an automated fashion and improve their customer satisfaction. Our offering will allow you to extract meaningful information on what your customer like and dislike.
We build an unsupervised (which means you don't have to worry about your data labels) machine learning approach based on probabilistic topic-sentiment modeling which can extract key topics and their associated sentiment jointly for each data.
We build an unsupervised (which means you don't have to worry about your data labels) machine learning approach based on probabilistic topic-sentiment modeling which can extract key topics and their associated sentiment jointly for each data.
What's included
| Service Tiers |
Starter
$500
|
Standard
$1,000
|
Advanced
$2,000
|
|---|---|---|---|
| Delivery Time | 3 days | 14 days | 21 days |
Number of Revisions | 1 | 2 | 2 |
Number of Model Variations | 1 | 1 | 1 |
Number of Graphs/Charts | 2 | 3 | 3 |
Model Validation/Testing | |||
Model Documentation | |||
Data Source Connectivity | - | - | - |
Source Code | - | - |
Frequently asked questions
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BS
Binoy S.
Feb 10, 2026
Huggingface Expert Needed
Ayan is very knowledgeable, thoughtful, responsive and quick. He present alternative ideas and options and is very helpful. Was very valuable working with him and intend to keep working with him on other tasks
PG
P G.
Mar 26, 2025
NLP Outline Datasheet
Ayan is very good. I had a small project and he delivered a quality package.
MP
Manisha P.
Nov 21, 2024
deep learning model
I had the pleasure of working with Ayan on a machine-learning project, and I couldn't be more impressed. His research skills and machine learning expertise are outstanding. He consistently demonstrated professionalism and clear communication, making it easy to address any questions or concerns.
During the project, we faced multiple challenges, but he handled them patiently and communicated very effectively. This approach allowed us to navigate issues smoothly and kept the project on track. His dedication to his commitments is commendable, and it has been a pleasure working with someone so reliable.
Ayan is not only committed to his work but also shows remarkable patience and a willingness to provide constructive feedback. His focus on project completion and dedication to meeting deadlines were invaluable to our success. I highly recommend him for any future projects.
During the project, we faced multiple challenges, but he handled them patiently and communicated very effectively. This approach allowed us to navigate issues smoothly and kept the project on track. His dedication to his commitments is commendable, and it has been a pleasure working with someone so reliable.
Ayan is not only committed to his work but also shows remarkable patience and a willingness to provide constructive feedback. His focus on project completion and dedication to meeting deadlines were invaluable to our success. I highly recommend him for any future projects.
WV
Will V.
Jun 18, 2024
Data Scientist/ML Engineer - Technical Tutorial and Blog Writer
Ayan is incredibly professional and talented and was a pleasure to work with. He very clearly communicated timelines and we are very happy with the quality of his work and attention to detail. We'd happily work with Ayan again on another project.
SB
Shruti B.
Apr 19, 2024
Looking for a Generative AI Expert
About Ayan
Expert-Vetted LLM & GenAI Architect | PhD Researcher
100%
Job Success
Noida, India - 4:18 pm local time
Backed by PhD-level research, US-granted patents, and 5+ years of Top-Rated Plus delivery, I help companies turn cutting-edge AI into reliable products.
📊 Quick facts that matter
🏆 Top Rated Plus + Expert-Vetted (Upwork’s highest tier)
💼 5+ years on Upwork | 15+ long-term clients
💰 $100K+ earned
🎓 PhD Researcher — Small & Efficient Language Models
🧠 20+ patents filed | 8 granted (USPTO)
🏫 Research Lead: Parmanu Group, IIT Delhi
🌍 Industries: Retail · Healthcare · FinTech/Crypto · Education · Enterprise
⚙️ Core expertise
⚡ Large Language Models (LLMs) & GenAI systems
⚡ RAG pipelines, agents, copilots, enterprise chatbots
⚡ Model efficiency: pruning · distillation · quantization · KV compression
⚡ End-to-end ML systems (training → inference → deployment)
⚡ Research → production-grade execution
🤝 Why clients work with me
✅ Research depth + engineering rigor
✅ Built for latency, cost, and scale
✅ Trusted with high-impact, high-budget systems
✅ Clear communication & ownership mindset
🧰 Tools & Technologies
LLMs & GenAI
🧠 PyTorch · Hugging Face · Transformers · PEFT · Accelerate
🧠 OpenAI / Claude / Gemini / Grok / LLaMA / Qwen / DeepSeek / Phi / Mistral families
Retrieval & Agents
🔍 LangChain · LlamaIndex · FAISS · Vector DBs
🔍 RAG · Tool-using agents · Multi-step reasoning systems
Efficiency & Optimization
⚡ Knowledge Distillation · Structured & Unstructured Pruning
⚡ Quantization (INT8/INT4) · KV-cache compression
⚡ Inference optimization & test-time scaling
MLOps & Deployment
🚀 Docker · Kubernetes · FastAPI
🚀 AWS · GCP · Azure
🚀 CI/CD · Model monitoring · Scalable inference
Data & Systems
📊 Python · NumPy · Pandas · SQL
📊 Distributed training & evaluation pipelines
If you’re looking for someone who can think like a researcher, build like a senior engineer, and deliver like a founder, let’s talk.
Steps for completing your project
After purchasing the project, send requirements so Ayan can start the project.
Delivery time starts when Ayan receives requirements from you.
Ayan works on your project following the steps below.
Revisions may occur after the delivery date.
Collect data
Deliver the first draft