You will get an AI-Powered Customer Support & Ticketing System with Agentic Workflows
Rising Talent
Rising Talent
Project details
This project delivers a sophisticated, autonomous AI Support & Ticketing Ecosystem designed to replace reactive helpdesks with proactive, intelligence-driven resolution engines. Built on a high-performance Next.js 15 and PostgreSQL foundation, the Divora platform—as showcased in my gallery—integrates advanced Natural Language Processing (NLP) to handle ticket triaging, sentiment analysis, and automated customer satisfaction tracking. By engineering custom RAG (Retrieval-Augmented Generation) pipelines, I ensure your AI Agent possesses a deep, hallucination-free understanding of your technical documentation and business policies, delivering 100% accurate responses in seconds.
What sets this project apart is the focus on Agentic Workflows that bridge the gap between "chatting" and "doing." Using LangGraph and n8n, I build deep integrations with GoHighLevel (GHL) and existing CRMs to automate the entire lifecycle of a ticket—from initial sentiment-based routing to automated follow-ups and appointment booking.
What sets this project apart is the focus on Agentic Workflows that bridge the gap between "chatting" and "doing." Using LangGraph and n8n, I build deep integrations with GoHighLevel (GHL) and existing CRMs to automate the entire lifecycle of a ticket—from initial sentiment-based routing to automated follow-ups and appointment booking.
Programming Languages
JavaScript, Python, TypeScriptCoding Expertise
Performance Optimization, Security, DesignWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,000
|
Advanced
$2,000
|
|---|---|---|---|
| Delivery Time | 6 days | 18 days | 30 days |
Number of Revisions | 2 | 3 | 5 |
Number of Pages | 1 | 6 | 9 |
Design Customization | |||
Content Upload | |||
Responsive Design | |||
Source Code | - |
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MM
Mustafa M.
Apr 1, 2026
creating AI Agent chat bot
Shoaib is a very good AI chatbot developer. He has strong technical skills and delivers quality work
RW
Rachel W.
May 16, 2025
UI/UX Specialist Needed for Innovative Project
Smooth collaboration with clear guidance and fast responses. I'd be happy to work together again!
MT
Martin T.
May 12, 2025
Frontend Developer Needed for Quick Task
Fantastic experience! Clear, respectful, and a pleasure to work with. Would love to collaborate again!
About Muhammad
AI Developer | Chatbots, RAG, LLM, LangChain, AI Agents | GHL
100%
Job Success
Islamabad, Pakistan - 6:35 pm local time
✅ AI/ML/LLM Specialist | LangChain | GPT-4o | CrewAI | LangGraph | AI Agents
✅ GHL Architect | CRM Automation | Sales Funnels | AI Voice & SMS
✅ Scalable Architecture | High-Performance, Secure & On-Time Delivery
I’m a full stack developer with 8+ years of experience helping startups and enterprises build scalable web applications, AI-powered systems, and automation platforms.
I specialize in combining modern frontend and backend frameworks with cutting-edge AI technologies like GPT-4, LangChain, and AI agents to create intelligent automation systems and CRM-driven solutions. By integrating OpenClaw-driven browser automation with custom GHL AI agents and RAG pipelines, I create end-to-end sales machines that capture, qualify, and close leads automatically.
I also help businesses automate marketing, lead generation, and customer communication using GoHighLevel (GHL) automation systems integrated with AI agents and APIs.
⭐ AI & LLM Ops
- Autonomous Agents: Multi-agent workflows via LangGraph, CrewAI, and Auto-GPT.
- RAG Systems: "Chat with Data" solutions using Vector DBs (Pinecone, ChromaDB).
- LLM Integration: Expert deployment of GPT-4o, Claude 3.5, and Llama 3 via Function Calling.
- Intelligent Bots: Context-aware assistants with memory and document summarization.
⭐ GoHighLevel (GHL) & CRM
- Architecture: Advanced Snapshots, SaaS Mode, and complex sub-account logic.
- AI-CRM Bridge: Automated appointment booking and AI lead nurturing.
- Omnichannel: AI-driven SMS, Email, and WhatsApp workflows.
- Customization: Custom API integrations, funnels, and performance dashboards.
⭐ Full Stack & SaaS
- Frontend: High-performance UIs via React, Next.js (App Router), and Tailwind.
- Backend: Scalable microservices using Node.js (NestJS) and Python (FastAPI).
- Infrastructure: Secure data layers on PostgreSQL/Supabase; deployed via AWS/Vercel.
- Orchestration: Secure webhooks and event-driven systems for cross-platform sync.
⭐ Tech Stack
- Frontend: React, Next.js (App Router), Tailwind CSS, Shadcn/UI.
- Backend: Node.js (NestJS/Express), Python (FastAPI/Django), Serverless Functions.
- Database: PostgreSQL, MongoDB, Supabase, Firebase.
- Low-Code Automation: n8n, Make, Zapier
- Deployment: AWS, Vercel, Docker, and CI/CD pipeline management.
✔️ Why Work With Me?
• Strong expertise in AI and automation
• Experience building AI agents and GoHighLevel automation platforms
• Clear communication, fast iterations, and reliable delivery
• Focus on scalable architecture, performance, and clean code
💡 If you want AI-powered automation, GoHighLevel systems, scalable SaaS applications, or intelligent chatbots, I’m ready to help you build powerful solutions.
📩 Let’s collaborate to turn your idea into a production-ready AI-driven system.
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Steps for completing your project
After purchasing the project, send requirements so Muhammad can start the project.
Delivery time starts when Muhammad receives requirements from you.
Muhammad works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Knowledge Engineering
We begin by auditing your support data. I structure your knowledge base into a Vector Database (Supabase/Pinecone) to enable high-precision RAG, ensuring the AI resolves tickets without "hallucinating."
Core Dashboard & Database Architecture
I build the Divora-style centralized dashboard using Next.js 15. I set up the PostgreSQL database to handle real-time ticket tracking, user roles, and historical data storage for performance monitoring.