You will get an AI system that will handle inbound calls.
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Project details
Important!! Upwork restricts how these projects can be set up so we were only able to list the setup fee. However, we also charge an ONGOING monthly fee of either $1,000 (up to 1,500 minutes), $2,000 (up to 7,500 minutes) or $3,000 (up to 15,000 minutes). This covers AI charges, phone charges, and our maintenance and can be paid by setting up additional contracts on Upwork.
Our AI-powered inbound call service ensures you never miss a lead or customer inquiry again. The bots answer calls 24/7 with natural, human-like voices that customers can’t distinguish from live agents. They can handle FAQs, capture caller information, qualify leads, schedule appointments, and route urgent calls to the right person. By catching calls that would otherwise go to voicemail, businesses recover lost revenue opportunities while improving customer experience. At the same time, the service reduces the workload on receptionists or customer service reps, saving thousands of dollars in labor costs each year. Whether it’s a prospect calling after hours, a customer needing quick support, or a lead asking about services, our inbound AI bots respond instantly—so no opportunity slips through the cracks.
Our AI-powered inbound call service ensures you never miss a lead or customer inquiry again. The bots answer calls 24/7 with natural, human-like voices that customers can’t distinguish from live agents. They can handle FAQs, capture caller information, qualify leads, schedule appointments, and route urgent calls to the right person. By catching calls that would otherwise go to voicemail, businesses recover lost revenue opportunities while improving customer experience. At the same time, the service reduces the workload on receptionists or customer service reps, saving thousands of dollars in labor costs each year. Whether it’s a prospect calling after hours, a customer needing quick support, or a lead asking about services, our inbound AI bots respond instantly—so no opportunity slips through the cracks.
AI Algorithms
Large Language ModelAI Applications
AI Chatbot, Automatic Speech Recognition, Conversational AI, Natural Language Generation, Natural Language UnderstandingAI Models
ChatGPT, OpenAI CodexWhat's included $5,000
These options are included with the project scope.
$5,000
- Delivery Time 14 days
- Number of Revisions 10
- AI Model Integration
- Database Integration
- Model Deployment
- Model Testing & Optimization
- Model Tuning
- Pre-Training
- Prompt Engineering
Frequently asked questions
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About Barbara
Data Analytics & BI Expert | Dashboards, Forecasting, KPI Strategy
100%
Job Success
Philadelphia, United States - 12:06 am local time
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Sample of Healthcare Clients (Past and Current):
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PennMedicine
Allina Health
Alaska Department of Health
Steven Klein Wellness Center (Project HOME)
Portland Mental Health and Wellness
Keen360
City of Philadelphia
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Services I've Helped With
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• Create reports & dashboards
• Connect to APIs
• Configure custom business applications
• Create databases
• Clean & reformat data
• Implement data science algorithms
• Machine learning
• ETL & Data Engineering
• Automate manual processes
• Write AI chatbots
• Customize, train, & fine tune LLMs
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Problems I've helped solve
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Here are just some examples:
• "We need a machine learning model to help identify factors that are causing actual claim costs to be significantly higher than expected costs."
• "How are my hospital employees utilizing their mental health HR benefits?"
• "We need a dashboard to show various statistics about maternal healthcare across our organization."
• "In an effort to reduce costs, implement an AI Chatbot that interacts with patients to answer common questions."
• "We need a report that updates quarterly to compare provider performance."
• "As AI evolves, we need a more robust policy to ensure our HIPAA and other data is being protected."
• "We need a comprehensive plan to overhaul our provider data management system and data flow automations."
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Tools
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• Power BI
• Tableau (certified)
• Python
• SQL
• Excel & Google Sheets
• AI Tools (LLMs, APIs, etc.)
• Looker (certified)
• Qlik
• JavaScript
I am also comfortable working with more obscure programs that are not on this list, they are usually very similar to one of the programs listed above.
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Use Cases
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Within healthcare organizations, I've worked with the following types of data:
• Claims
• Medicare
• Billing
• App/Website Usage
• Provider
• Patient
• Financial/accounting
• IT/ticketing
• HR/Healthcare Employee
• Marketing/Sales/CRM
• Healthcare Inventory
• Integrating Census data into internal organizational data sources
I'm happy to hop on Zoom to chat about your project and needs!
P.S. I am extremely active on LinkedIn, so please feel free to connect with me.
Steps for completing your project
After purchasing the project, send requirements so Barbara can start the project.
Delivery time starts when Barbara receives requirements from you.
Barbara works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff Call
Meet with us to go over exactly how you need the bot to sound and what you'd like the bot to do/say. Don't worry, you will have multiple opportunities to test the bot, listen to it, and change anything you want before we publish it.
Publish the Bot
After we get the bot sounding and doing exactly what you want, it's published! Our team is FULLY based in the USA so if there are any concerns about the bot or its performance, we are reachable during normal business hours.