You will get an automated system that classifies and routes support tickets instantly
Project details
Manually reading, categorizing, and forwarding every support ticket doesn't scale. I build automated systems using n8n and the OpenAI API that read incoming tickets, classify them by category and urgency, and route them to the right person or channel automatically. This is based on my AI Customer Support Ticket Classifier project, a working system that's already tested end-to-end with error handling built in. You get consistent, instant triage — no ticket sits unread waiting for someone to sort it manually.
AI Development Type
Software MaintenanceWhat's included
| Service Tiers |
Starter
$150
|
Standard
$350
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 8 days |
Number of Revisions | 2 | 2 | 2 |
AI Model Integration | - | - | - |
Detailed Code Comments | - | - | - |
Knowledge Graph | - | - | - |
Model Documentation | - | - | - |
Ontology | - | - | - |
Source Code | - | - | - |
Taxonomy | - | - | - |
Frequently asked questions
About Alireza
AI Automation & Integration Developer | n8n, APIs, CRM
Vienna, Austria - 3:29 am local time
Core areas: workflow automation (n8n, Zapier, Make), CRM integration (GoHighLevel, HubSpot, and others), API integration, AI-powered classification and response systems, and document/data automation.
Recent work: an end-to-end lead qualification pipeline connecting GoHighLevel, n8n, and OpenAI. A form submission triggers real-time AI classification, automatic CRM tagging, and personalized follow-up emails, tested end-to-end with real data. Full write-up and workflow on GitHub.
I'm comfortable picking up new tools and platforms when a project calls for it. What matters most to me is understanding the actual business problem before building anything.
Open to both project-based work and ongoing automation support.
Steps for completing your project
After purchasing the project, send requirements so Alireza can start the project.
Delivery time starts when Alireza receives requirements from you.
Alireza works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Requirements Review
Review your support channel, categories, and routing preferences
Build & Test Automation
Build and test the automation: ticket classification and auto-routing