You will get Cloud Support Engineer Full Time Technical Support Work
Project details
Thank you for taking time to look at my profile!
If you are looking for a professional technical support engineer with emotional intelligence to keep your customers, you are in the right place.
I am an effective communicator with a knack for making complex concepts easily understandable.
I have spent hundreds of hours over the years configuring and solving Technical issues and I would like to use my expertise on this.
If you are looking for a professional technical support engineer with emotional intelligence to keep your customers, you are in the right place.
I am an effective communicator with a knack for making complex concepts easily understandable.
I have spent hundreds of hours over the years configuring and solving Technical issues and I would like to use my expertise on this.
Support & IT Services
Cloud Services, CRM Customization & Development, Helpdesk & Technical Support, Consultation, OtherDevice
Server/HostingOperating System
WindowsCloud Platforms
Alibaba Cloud, Amazon Web Services, Google Cloud Platform, Salesforce, OtherWhat's included
| Service Tiers |
Starter
$100
|
Standard
$1,000
|
Advanced
$3,000
|
|---|---|---|---|
| Delivery Time | 1 day | 25 days | 50 days |
Number of Revisions | 0 | 0 | 0 |
Remote Connection Support | |||
Documentation | - |
23 reviews
(17)
(3)
(0)
(3)
(0)
This project doesn't have any reviews.
TS
Timo S.
Sep 8, 2025
Setup a AWS EC2 Infrastructure
I had an outstanding experience working with Israr on setting up AWS EC2 infrastructure. From start to finish, the collaboration was seamless and professional.
Communication: Israr maintained excellent communication throughout the project. He was always responsive, provided regular updates, and was quick to clarify any questions I had. His English is clear and professional.
Technical Expertise: Demonstrated strong knowledge of AWS services and infrastructure setup. The EC2 configuration was implemented efficiently and according to best practices.
Delivery: Project was completed on time and met all specified requirements. The documentation provided was thorough and well-organized.
Professionalism: Very reliable and professional approach. Israr was proactive in suggesting improvements and ensuring the infrastructure was optimized for our needs.
Value: Fair pricing for the quality of work delivered. Great value for money.
I would definitely work with Israr again for future AWS projects and highly recommend him to anyone looking for reliable cloud infrastructure expertise. Thank you for the excellent work!
Communication: Israr maintained excellent communication throughout the project. He was always responsive, provided regular updates, and was quick to clarify any questions I had. His English is clear and professional.
Technical Expertise: Demonstrated strong knowledge of AWS services and infrastructure setup. The EC2 configuration was implemented efficiently and according to best practices.
Delivery: Project was completed on time and met all specified requirements. The documentation provided was thorough and well-organized.
Professionalism: Very reliable and professional approach. Israr was proactive in suggesting improvements and ensuring the infrastructure was optimized for our needs.
Value: Fair pricing for the quality of work delivered. Great value for money.
I would definitely work with Israr again for future AWS projects and highly recommend him to anyone looking for reliable cloud infrastructure expertise. Thank you for the excellent work!
KI
Kemi I.
Aug 7, 2025
AWS DevOps Lab Execution and Documentation
CR
Clark R.
Aug 1, 2025
Support for gTasks for Google Tasks
IN
Ivan N.
Jul 29, 2025
Web Platform Development Specialist Needed
When it comes to the automotive industry, he can by no means be considered a true specialist. If someone cannot set up even the basic elements after more than 30 days, it's clear they are not capable of meeting my requirements. Perhaps he is suitable for less demanding, amateur-level projects — I don’t know — but my project definitely exceeded his abilities, and he was not up to the task.
Throughout the entire period, he kept stalling, as if waiting for the right moment to request to be released from his obligations. Even after completing the project and receiving payment, he never provided the access credentials for the license. I asked for this information multiple times, but without success. In the end, I gave up — it was more reasonable to abandon the request for the license I had already paid for than to continue wasting time.
Throughout the entire period, he kept stalling, as if waiting for the right moment to request to be released from his obligations. Even after completing the project and receiving payment, he never provided the access credentials for the license. I asked for this information multiple times, but without success. In the end, I gave up — it was more reasonable to abandon the request for the license I had already paid for than to continue wasting time.
BB
Bhaskar B.
Jan 30, 2025
AWS Configuration
About Israr
Top-Rated AI Engineer, AWS DevOps & Cloud Eng. | IT Support Engineer
100%
Job Success
Hunza, Pakistan - 7:55 am local time
I've delivered 200+ projects across cloud, DevOps, CMS, AI automation, and GIS — with 100% Job Success on Upwork
━━━━━━━━━━━━━━━━━━━━━━━━━
🎯 WHAT I DO FOR YOU
━━━━━━━━━━━━━━━━━━━━━━━━━
☁️ AWS Cloud Architecture & Migration
- EC2, S3, ECS, CloudFormation, Route53, CloudFront, OpsWorks, ACM, IAM
- Multi-region deployments, high-availability, secure VPC setup
- Cost optimization — up to 40% reduction on existing workloads
- Server migration, DNS, SSL, CDN configuration
⚙️ DevOps & Automation
- CI/CD pipelines (GitHub Actions, GitLab, Jenkins, CodePipeline)
- Docker, Kubernetes, Terraform infrastructure-as-code
- Zero-downtime deployments, blue/green releases
- Monitoring, logging, alerting with CloudWatch and Grafana
🤖 AI Engineering & Automation
- LLM-powered apps and AI agents using Claude, GPT, Gemini
- AI-assisted development with Cursor, Lovable, Bolt, Factory AI, Windsurf, v0, GitHub Copilot
- Prompt engineering, RAG pipelines, and custom AI workflows
- Workflow automation with n8n, Zapier, and Make
- Custom internal AI tools, chatbots, and business integrations
- Anthropic-certified: AI Fluency Framework, Claude 101
🌐 WordPress, Shopify & CMS Development
- WordPress builds, migrations, security, and performance tuning
- Shopify and WooCommerce stores with payment and shipping integrations
- Elementor, Webflow, Wix — theme customization and page builds
- Speed optimization, SEO fundamentals, ongoing maintenance
🗺️ GIS Consulting, Development & Project Management
- Interactive web maps, dashboards, and geospatial data visualization
- ArcGIS Pro, ArcGIS Online, QGIS, remote sensing, spatial analysis
- GIS Project Management — scoping, planning, field team coordination, deliverables
- Needs assessments, field surveys, and KPI tracking for humanitarian projects
- MSc in Geographic Information Science and Remote Sensing from Institute of Space Technology, Islamabad
📊 Project Management & Delivery
- End-to-end project scoping, timelines, and stakeholder coordination
- Multi-tech delivery across cloud, GIS, CMS, and AI engagements
- Clear reporting, documentation, and handoffs
- Experience managing 200+ projects across freelance and enterprise clients
🛠️ IT Support & Consulting
- Linux server administration and troubleshooting
- Network setup (WAN/LAN), VBA automation
- End-to-end IT consulting for SMBs and startups
━━━━━━━━━━━━━━━━━━━━━━━━━
✅ WHY CLIENTS HIRE ME
━━━━━━━━━━━━━━━━━━━━━━━━━
✔ Top-Rated on Upwork with 100% Job Success
✔ 200+ projects delivered across 20+ countries
✔ 10+ NGO and humanitarian projects delivered
✔ 99.9% uptime on production AWS workloads
✔ Fluent English communication (C1)
✔ Same-day response, transparent updates, clean handoffs
✔ Remote-first — work across US, UK, EU, and GCC time zones
━━━━━━━━━━━━━━━━━━━━━━━━━
🏆 CLIENT WINS
━━━━━━━━━━━━━━━━━━━━━━━━━
"Israr has been a valuable team member in the implementation of all of our technology related projects. He is knowledgeable, driven, and custom tailors all projects." — Suzana Farah Rahman, CEO Life Sciences Executive Search
"Israr did a wonderful job maintaining our WordPress website for our startup. He was super responsive and communicated very well with us." — Ryan Dalton, Marketing & Growth Professional
━━━━━━━━━━━━━━━━━━━━━━━━━
📩 READY TO START?
━━━━━━━━━━━━━━━━━━━━━━━━━
Send me a message with a short description of your project — I'll reply within a few hours with next steps, timeline, and a clear quote.
If you need a specialist for a long-term engagement, I offer retainer packages for AWS management, DevOps support, WordPress maintenance, AI automation, and GIS project management.
Let's build something great together.
— Israr
Steps for completing your project
After purchasing the project, send requirements so Israr can start the project.
Delivery time starts when Israr receives requirements from you.
Israr works on your project following the steps below.
Revisions may occur after the delivery date.
Consultation Before Start