You will get complete setup in Service cloud
Top Rated
Project details
Service Cloud Implementation:
1. Web to Case
2. Email to Case
3. 5 Custom Object Creation with fields
4. Case Assignment
5. Case Escalation Rules
6. Auto Response
7. Five Automation Rules ( It should not be very complicated )
8. Five Custom Screens ( It should not be very complicated )
9. Knowledge Management
10. Account, Contact, and Case Management
11. Activities (Task, Email, and Event) Management
12. Calendar Sync
1. Web to Case
2. Email to Case
3. 5 Custom Object Creation with fields
4. Case Assignment
5. Case Escalation Rules
6. Auto Response
7. Five Automation Rules ( It should not be very complicated )
8. Five Custom Screens ( It should not be very complicated )
9. Knowledge Management
10. Account, Contact, and Case Management
11. Activities (Task, Email, and Event) Management
12. Calendar Sync
What's included
| Service Tiers |
Starter
$1,000
|
Standard
$1,500
|
Advanced
$2,000
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 21 days |
Number of Revisions | 2 | 2 | 2 |
Design Customization | - | - | - |
Content Upload | - | - | - |
Responsive Design | - | - | - |
Source Code |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$200 - $400
Additional Revision
+$100
35 reviews
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CF
Celeste F.
Aug 6, 2026
MCP Experts Needed for Beta Testing
BB
Bashar B.
Sep 30, 2025
Salesforce Flow Developer for Daily Planning
Sachin was very helpful and accomodating. Understood the requirement and delivered as per our expectations.
IA
Ilan A.
Jul 28, 2025
Duplicate trigger check for SaleForce Contacts
DU
Dylan U.
Jun 17, 2024
30 minute consultation
MP
Martin P.
Apr 4, 2024
US-40601 Fix for existing process i. Opportunity
Awesome job! fast and doable
About Sachin
AI Integration & Automation Architect | MCP, Agentforce, Claude, Cloud
100%
Job Success
Jaipur, India - 11:26 am local time
Most AI consultants build a demo. I build the integration layer, the guardrails and the documentation, so it still works in month six.
𝗥𝗲𝗰𝗲𝗻𝘁 𝘄𝗼𝗿𝗸:
• Custom enterprise MCP server with its own UI, LLM agnostic, running against both Claude and ChatGPT custom connectors
• AI operations layer for a US commercial real estate brokerage that took 8 hours of daily manual work down to under 20 minutes
• Claude AI workflows wired directly into a live Salesforce org (Rethink+)
• Agentforce Sales and Service agents, with Slack, Outlook, Dropbox and Smartsheet connected through MCP
• Multi-MCP working environment (Excalidraw, Google Stitch, Serena, Slack, ClickUp), documented publicly on Medium
𝗧𝗵𝗲 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗯𝗲𝗵𝗶𝗻𝗱 𝗶𝘁: before the AI work I spent years on production cloud architecture. A secure GCP landing zone in Terraform for an Indian bank covering IAM, network segmentation, WAF, regional failover DR and RBI compliance. An AWS to GCP migration of 100+ services with zero downtime at cutover. 15+ certifications across GCP, AWS and Kubernetes. This is why my AI builds ship with access control, logging and a rollback plan instead of an API key sitting in a config file.
𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗲𝘀
𝗔𝗻𝘁𝗵𝗿𝗼𝗽𝗶𝗰
Anthropic Claude MCP (Advanced Topics),
Anthropic Claude Code
Al Fluency Framework & Foundations
Introduction to Model Context Protocol
Claude 101
Claude Cowork
Agent Skills
Claude on Google Cloud
Claude on Amazon Bedrock
𝗔𝗺𝗮𝘇𝗼𝗻 𝗪𝗲𝗯 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
AWS Certified Solutions Architect - Associate
AWS Certified Developer - Associate
AWS Certified SysOps Administrator - Associate
AWS Certified Solutions Architect - Professional
AWS Certified Security - Speciality
𝗚𝗼𝗼𝗴𝗹𝗲 𝗖𝗹𝗼𝘂𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺
Google Certified Associate Cloud Engineer
Google Certified Professional Cloud Architect
GCP Cloud Digital Leader
𝗞𝘂𝗯𝗲𝗿𝗻𝗲𝘁𝗲𝘀
Certified Kubernetes Application Developer [CKAD]
Certified Kubernetes Administrator [CKA]
Certified Kubernetes Security Specialist [CKS]
𝗢𝘁𝗵𝗲𝗿
Project Management Essential Certified [PMEC]
Hashicorp Certified Terraform Associate
𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲
Salesforce Platform Developer I
Salesforce Agentforce Specialist
𝗖𝗼𝗽𝗮𝗱𝗼
Copado AI
Fundamentals I MP
Fundamentals II MP
Copado Robotic Testing
𝗪𝗵𝗲𝗿𝗲 𝗜 𝗵𝗲𝗹𝗽 𝗺𝗼𝘀𝘁:
• Custom MCP servers, enterprise grade, UI ready, LLM agnostic
• AI agents that touch real systems: CRM, email, files, project tools, internal APIs
• Agentforce Sales Agent and Service Agent builds
• Workflow automation where AI handles the judgment step and the system handles the rest
• Guardrails, access control and observability for AI running in production
• Architecture reviews before you commit budget to a build
𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗶𝘀 𝘀𝘁𝗶𝗹𝗹 𝗰𝗼𝗿𝗲: it is where most of my Upwork reviews come from. Migrations (legacy CRM to Salesforce, org to org, Classic to Lightning) with a real rollback plan. Org cleanup for over-customised and slow setups. HubSpot to Salesforce with zero data loss. Advanced Flow, Apex, APIs and Data Cloud.
𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸: Understand the business problem before the ticket. I spent 7 years leading delivery teams and running pre-sales scoping, so I size the work on the first call, flag the risks you have not priced in, and tell you when what you asked for is not what you need. Architecture before code. Security and documentation as part of the build, not a phase at the end. Hand it over so your team actually owns it.
𝗪𝗮𝘆𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝘁𝗮𝗿𝘁, 𝗺𝗼𝘀𝘁𝗹𝘆 𝗳𝗶𝘅𝗲𝗱 𝗽𝗿𝗶𝗰𝗲:
• MCP feasibility review and architecture
• Custom MCP server build, one system
• Agentforce Sales or Service Agent build
• AI workflow automation sprint, two weeks
• Salesforce migration assessment or org health check
𝗖𝗼𝗿𝗲 𝘀𝘁𝗮𝗰𝗸: MCP, Claude, Agentforce, GCP, AWS, Kubernetes, Terraform, Salesforce (Sales Cloud, Service Cloud, Data Cloud, Flow, Apex, APIs), Slack, Outlook, Dropbox, Smartsheet, ClickUp, Copado.
Send me the system you want AI inside and what is failing today. I will tell you what it would actually take, and whether I am the right person for it.
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After purchasing the project, send requirements so Sachin can start the project.
Delivery time starts when Sachin receives requirements from you.
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Revisions may occur after the delivery date.
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