You will get Computer Support Specialist,Support Technician,IT Support Technician


Project details
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for 3 years
In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training junior staff
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for 3 years
In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training junior staff
Support & IT Services
Data Recovery, Helpdesk & Technical SupportDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
OracleWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 10 days | 15 days | 20 days |
Number of Revisions | 2 | 3 | 4 |
Remote Connection Support | |||
Documentation |
Optional add-ons
You can add these on the next page.
Additional Revision
+$30Frequently asked questions
About Thibault
Help Desk Technician | Data Entry Operator ,Youtube Channel Manager
Bujumbura, Burundi - 7:08 am local time
Steps for completing your project
After purchasing the project, send requirements so Thibault can start the project.
Delivery time starts when Thibault receives requirements from you.
Thibault works on your project following the steps below.
Revisions may occur after the delivery date.
Strategy
understanding your needs, discussion, audits, research, advice
Design
review options, recommendation, business case, solution design, proposals
