You will get a Custom Database Designed for Your Small Business Operations
Project details
YOUR BUSINESS HAS OUTGROWN SPREADSHEETS.
If you're:
✅ Looking up the same client info across multiple files
✅ Manually entering data that should auto-populate
✅ Unable to get a clear picture without stitching data together
✅ Worried about pricing errors or inconsistent records
I design relational database systems using tools you can maintain — Notion, Airtable, or Advanced Excel.
You'll get a custom database where you enter information once and it flows everywhere it needs to go. Select a client and details auto-populate. Select a service and the correct price appears. One dashboard shows outstanding payments, pending tasks, and client status at a glance.
My approach: I audit your data flow, design the architecture, build the system, document everything, train you, and provide post-launch support.
Background: 6 years designing relational database systems at Vancouver General Hospital (2,000+ physician records, 99% accuracy). Enterprise database architecture applied to small business operations.
Recent project: Physiotherapy practice billing database — insurance claims 48% faster, direct payments 53% faster, zero pricing errors across 225 sessions over 5 months.
If you're:
✅ Looking up the same client info across multiple files
✅ Manually entering data that should auto-populate
✅ Unable to get a clear picture without stitching data together
✅ Worried about pricing errors or inconsistent records
I design relational database systems using tools you can maintain — Notion, Airtable, or Advanced Excel.
You'll get a custom database where you enter information once and it flows everywhere it needs to go. Select a client and details auto-populate. Select a service and the correct price appears. One dashboard shows outstanding payments, pending tasks, and client status at a glance.
My approach: I audit your data flow, design the architecture, build the system, document everything, train you, and provide post-launch support.
Background: 6 years designing relational database systems at Vancouver General Hospital (2,000+ physician records, 99% accuracy). Enterprise database architecture applied to small business operations.
Recent project: Physiotherapy practice billing database — insurance claims 48% faster, direct payments 53% faster, zero pricing errors across 225 sessions over 5 months.
What's included
| Service Tiers |
Starter
$600
|
Standard
$900
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 21 days |
Number of Revisions | 1 | 2 | 3 |
Number of Tables Added | 1 | ||
Schema Diagram | - | ||
Permissions Setup | - | - | |
Import/Export Data | - | ||
Admin Panel Setup | - | - |
Frequently asked questions
About Jennifer
Database & Systems Specialist | Small Business Ops | Notion Airtable
New Westminster, Canada - 5:26 am local time
For 6 years at Vancouver General Hospital, I built and maintained a relational database managing 2,000+ physician records with 99% accuracy — I just didn't know the professional terminology for what I was doing. I called it "Excel work." It was enterprise database administration: master-detail architecture, foreign key relationships, automated business logic, referential integrity, zero-error tolerance.
Now I apply those same principles to small businesses using tools you can actually maintain — Notion, Airtable, and Advanced Excel.
THE PROBLEM I SOLVE:
Your data lives in five different places. Client info in one spreadsheet, pricing in another, invoices in your accounting software, notes in email threads, and history in your head. You're looking up the same information repeatedly, making manual errors, and you can't get a clear picture of your business without pulling data from three sources and stitching it together.
I fix that. I design relational database systems where you enter information once and it flows everywhere it needs to go. Select a client, and their details auto-populate. Select a service, and the correct price appears. One dashboard shows every outstanding payment, pending task, or client status at a glance.
RECENT RESULTS (Verified — 225 billing sessions over 5 months):
Physiotherapy practice billing database (Notion, star schema architecture):
Insurance claims processing: 48% faster (6.3 → 3.3 min/claim)
Direct payments: 53% faster (2.5 → 1.2 min/transaction)
Zero pricing errors across 14 service combinations (5 months continuous)
System handled client roster changes (17 → 19 unique clients) without structural modification
Defensible annual value: $1,700–$4,900 depending on volume
"Jennifer originally came on to help with billing and admin for my mobile physiotherapy practice, but she quickly became much more than that.
She has taken initiative with improving systems, organizing workflows, researching solutions, and thinking critically about how to make the business run more smoothly rather than simply completing assigned tasks. She has helped take a huge mental load off my plate by managing and improving the back end of my business."
— Charlotte Mah, Thrive Wellness and Rehabilitation, Nanaimo BC
MY BACKGROUND:
6 years Vancouver General Hospital (2016–2021): Relational database managing 2,000+ physician records (99% accuracy, 6 years continuous). Master-detail architecture, VLOOKUP/INDEX-MATCH foreign key relationships, automated business logic, executive-level reporting.
15+ years operations experience across healthcare, telecommunications, and manufacturing. BCIT Operations Management diploma. 4+ years remote work (Italy-based, CET timezone, serving North American clients).
SERVICES:
Database Design & Implementation ($600–$1,200) Custom Notion/Airtable/Excel relational databases with automated lookups, business logic, and operational dashboards. Includes documentation and training.
Workflow Optimization ($400–$800) Current-state documentation, bottleneck identification, process improvements, SOPs, and efficiency measurement with before/after metrics.
Ongoing Billing & Operations Support ($600–$1,200/month retainer) I manage billing for a physiotherapy practice — 10-15 clients/week, insurance claims, direct payments, balance tracking — in 3 hours/week with zero errors. Looking for 1-2 additional practices on the same model. You get reliable administration, systems maintenance, and someone who spots inefficiencies while doing the work.
Strategic Consulting ($400–$800) Data analysis, competitive research, operational audits, and actionable recommendations with ROI projections.
WHO I WORK WITH:
Small service businesses with 10–50+ clients where data is scattered across tools, manual processes eat hours every week, and existing software doesn't give you the operational visibility you need. Healthcare practices, hospitality businesses, trades and service companies, professional services.
If you're drowning in spreadsheets, tracking things in your head, or spending more time on admin than on the work that actually makes money — we should talk.
CURRENTLY LOOKING FOR:
1-2 new retainer clients and select project work. If your business has 10-15+ clients per week and billing/admin is eating into your evenings, I can likely handle it in a few hours per week. Project-based ($600–$1,200), retainer ($600–$1,200/month), or hourly ($60–$75/hour for specialist work).
Message me with a brief description of your business, what problem you're solving, and your timeline. I respond within 4 hours.
Steps for completing your project
After purchasing the project, send requirements so Jennifer can start the project.
Delivery time starts when Jennifer receives requirements from you.
Jennifer works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Discovery Call
We review your requirements, current tools, and data flow. I confirm the right tier and timeline.
Step 2: Architecture & Design
I design the database structure and share the schema for your approval before building.