You will get Customer Support AI with SLA Automation | AI Engineer | Machine Learning
Rising Talent
Rising Talent
Project details
Want to automate customer support while maintaining SLAs? I build AI-powered support systems that handle queries, track response times, and ensure Service Level Agreements are met automatically. Save time, improve customer satisfaction, and reduce operational costs.
✨ Services I Provide:
• AI Chatbots & Virtual Agents: 24/7 support for customers using GPT/LLMs.
• SLA Monitoring & Automation: Track requests, trigger escalations, and ensure deadlines are met.
• RAG Integration: Connect AI to knowledge bases, FAQs, or documents for accurate answers.
• Multi-Channel Support: Email, web chat, mobile apps, or CRM integration.
• Reporting & Insights: Track KPIs, response times, and customer satisfaction.
💡 Why Work With Me:
• Expert in LangChain, RAG, GPT, and workflow automation
• Focused on accuracy, SLA compliance, and scalability
• Clean, maintainable systems with monitoring & reporting dashboards
✨ Services I Provide:
• AI Chatbots & Virtual Agents: 24/7 support for customers using GPT/LLMs.
• SLA Monitoring & Automation: Track requests, trigger escalations, and ensure deadlines are met.
• RAG Integration: Connect AI to knowledge bases, FAQs, or documents for accurate answers.
• Multi-Channel Support: Email, web chat, mobile apps, or CRM integration.
• Reporting & Insights: Track KPIs, response times, and customer satisfaction.
💡 Why Work With Me:
• Expert in LangChain, RAG, GPT, and workflow automation
• Focused on accuracy, SLA compliance, and scalability
• Clean, maintainable systems with monitoring & reporting dashboards
Machine Learning Tools
Azure Machine Learning, ChatGPT, Databricks MLflow, deeplearn.js, GitHub Copilot, Google AutoML, Google Data Studio, Google Sheets, Keras, Kubeflow, Microsoft Excel, Microsoft Power BI, MLflow, NumPy, NVIDIA AI Platform, Open Neural Network Exchange, OpenCV, pandas, Python, Python Scikit-Learn, PyTorch, SAS, scikit-learn, SQL, TensorFlowWhat's included
| Service Tiers |
Starter
$499
|
Standard
$1,399
|
Advanced
$1,999
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 20 days |
Number of Revisions | 1 | 1 | 1 |
Number of Model Variations | 1 | 3 | 5 |
Number of Scenarios | 1 | 3 | 5 |
Model Validation/Testing | |||
Model Documentation | |||
Data Source Connectivity | |||
Source Code |
About Jacob
AI/ML Engineer | LLM Apps | RAG | LangChain | AI Automation, AI SaaS
Covington, United States - 4:37 am local time
I help startups and businesses turn ideas into scalable AI products using Machine Learning, Large Language Models (LLM), and Retrieval-Augmented Generation (RAG). From AI chatbots and knowledge assistants to complete AI SaaS platforms, I design systems that connect modern AI models with real business data and workflows.
My focus is building AI systems that move beyond prototypes and perform reliably in real production environments.
✅ Services
🌟 LLM Applications
Development of AI copilots, chatbots, document analysis tools, and custom GPT-powered applications using modern LLM APIs.
🌟 RAG Systems
Design and implementation of retrieval-augmented generation pipelines that allow AI models to search and reason over private data such as documents, databases, and knowledge bases.
🌟 AI Automation
AI agents and workflow automation systems that reduce manual work and streamline business processes.
🌟 AI SaaS Development
End-to-end development of AI-powered SaaS platforms, including backend architecture, APIs, and cloud deployment.
I focus on building AI systems designed for real-world use, not just prototypes.
🏆 Reduced manual document review by 70%
🏆 Built data pipelines generating 100K+ training samples daily
🏆 Production systems handling 50,000+ requests per day
🏆 Infrastructure maintaining 99.9% uptime
⚙️ Tech Stack
Python • Machine Learning • Artificial Intelligence
Large Language Models (LLM) • LangChain • LangGraph
RAG Pipelines • OpenAI API • GPT
Natural Language Processing (NLP)
FastAPI • REST APIs • Backend Development
Vector Databases (Pinecone, Weaviate, FAISS)
SQL • PostgreSQL • Data Engineering
Docker • AWS • Cloud Deployment
If you’re looking to build LLM applications, RAG systems, AI automation tools, AI chatbots, or an AI-powered SaaS product, feel free to send me a message with your project details.
I’d be happy to discuss the best technical approach for your project and help turn your idea into a working AI product.
🔍 SEO Keywords
AI Engineer, Artificial Intelligence, Machine Learning, AI Developer, AI Automation, Large Language Models (LLM), LLM Applications, Generative AI, RAG (Retrieval-Augmented Generation), LangChain, LangGraph, OpenAI API, GPT, ChatGPT, Python, FastAPI, API Development, REST API, Backend Development, Natural Language Processing (NLP), Deep Learning, PyTorch, TensorFlow, Data Science, Vector Database, Pinecone, Weaviate, FAISS, Embeddings, AWS, Docker, Kubernetes, Cloud Deployment, MLOps, SQL, PostgreSQL, Data Engineering, ETL Pipelines, AI SaaS, AI Chatbot, AI Copilot, AI Agents, Automation Systems.
Steps for completing your project
After purchasing the project, send requirements so Jacob can start the project.
Delivery time starts when Jacob receives requirements from you.
Jacob works on your project following the steps below.
Revisions may occur after the delivery date.
🚀 Customer Support AI with SLA Automation | GPT & LLM Solutions