You will get Helpdesk & IT Support | Technical Support & Customer Service
Project details
Need reliable Helpdesk or IT Support for your business? I provide professional, efficient, and customer-focused support services to ensure your systems, users, and clients stay running smoothly.
I handle technical troubleshooting, software issues, login problems, device setup, email configuration, network connectivity, and day-to-day IT incidents. I also offer customer support services, including ticket handling, live chat response, user assistance, issue escalation, and detailed documentation of every case.
Whether you're a startup, agency, SaaS company, or growing team, I help streamline your support operations using tools like Zendesk, Freshdesk, Jira Service Management, Zoho Desk, MS365, Google Workspace, and cPanel.
My goal is to deliver fast response times, accurate resolutions, clear communication, and a great support experience for your users and clients.
Perfect for businesses needing remote IT support, customer service coverage, or a dedicated helpdesk specialist.
I handle technical troubleshooting, software issues, login problems, device setup, email configuration, network connectivity, and day-to-day IT incidents. I also offer customer support services, including ticket handling, live chat response, user assistance, issue escalation, and detailed documentation of every case.
Whether you're a startup, agency, SaaS company, or growing team, I help streamline your support operations using tools like Zendesk, Freshdesk, Jira Service Management, Zoho Desk, MS365, Google Workspace, and cPanel.
My goal is to deliver fast response times, accurate resolutions, clear communication, and a great support experience for your users and clients.
Perfect for businesses needing remote IT support, customer service coverage, or a dedicated helpdesk specialist.
Support & IT Services
Cloud Services, CRM Customization & Development, Data Recovery, Helpdesk & Technical Support, ConsultationDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
IaaS, Google Cloud Platform, Microsoft Azure, SaaS, SalesforceWhat's included
| Service Tiers |
Starter
$50
|
Standard
$150
|
Advanced
$450
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 2 days |
Remote Connection Support | - | - | - |
Documentation | - | - | - |
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Glory provided excellent service and attention to detail, she was persistent and offered great communication at all times. Her rates and time keeping were exceptional. Will be using here again.
About Adebisola Glory
Virtual Assistant | Google Workspace & Microsoft 365 Admin
75%
Job Success
Zaria, Nigeria - 8:42 am local time
Are your Microsoft 365 or Google Workspace systems slow, disorganized, or causing daily issues?
I help businesses set up, secure, migrate, automate, and troubleshoot their M365 and Google Workspace environments with precision and zero downtime.
With 6+ years of hands-on administration and technical support experience, I deliver secure, scalable, remote-first cloud solutions that keep your team productive, protected, and fully aligned.
Core Expertise
✅ Microsoft 365 Administration
• Tenant setup, migration, license optimization
• Exchange Online, Teams, SharePoint, OneDrive configuration
• Azure AD / Entra ID provisioning, MFA, DLP, Conditional Access
• Intune enrollment, app configuration, compliance
• Power Automate + PowerShell workflows to automate repetitive tasks
• Copilot setup and integration
✅ Google Workspace Administration
• Admin Console setup, user & group management
• Gmail, Drive, Meet security configuration
• Workspace ↔ M365 migrations (100+ done with zero data loss)
• DNS, SPF/DKIM/DMARC, domain verification
• Google Apps Scripts, Sheets automation, analytics…
✅ Email, DNS & Deliverability
• Fix spam issues, mail flow failures, and bad DNS records
• Configure GoDaddy, Cloudflare, Namecheap, Bluehost, Squarespace, Shopify
✅ Technical Support & Helpdesk
• ServiceNow, Zendesk, Freshdesk, HubSpot, Intercom, Jira, Pipedrive
• Multi-channel support (Chat, Email, Remote Desktop)
• Troubleshooting Outlook, Teams, SharePoint, OneDrive
• Preventive support + documentation
Results You Get
• 100+ migrations completed with zero data loss
• 98% customer satisfaction across support channels
• Faster system performance, better security, and reduced downtime
• Automated workflows that save hours weekly
Tools & Technologies
Microsoft 365 Admin Center, Azure AD, Entra ID, Intune, Exchange Admin Center, SharePoint Admin Center, Teams Admin Center, Microsoft Defender, PowerShell automation, Power Automate workflows, Copilot for M365, Outlook Administration, OneDrive administration, M365 Security and Compliance Center.
Google Workspace Admin Console, Gmail administration, Drive management, Google Groups, Google Meet, Google Calendar configuration, Google Apps Scripts, Google Sheets automation, Workspace security, domain configuration, migration tools.
DNS Management: Cloudflare, GoDaddy, Namecheap, MxToolbox, DNS Checker, SPF, DKIM, DMARC configuration and troubleshooting.
Helpdesk & Ticketing: ServiceNow, Zendesk, Freshdesk, HubSpot, Intercom, Jira, Pipedrive support environments.
Automation & Project Tools: Zapier, Make, ClickUp, Asana, Trello, Monday, Microsoft Teams, Slack, Google Workspace collaboration tools, remote desktop tools (AnyDesk, TeamViewer, LogMeIn).
INVITE ME NOW and let’s get your Microsoft 365 or Google Workspace running clean, secure, and fully optimized.
Steps for completing your project
After purchasing the project, send requirements so Adebisola Glory can start the project.
Delivery time starts when Adebisola Glory receives requirements from you.
Adebisola Glory works on your project following the steps below.
Revisions may occur after the delivery date.
Workflow Step
Review your support system, tools, and priority requirements before beginning