You will get Manual QA Testing for AI Applications (Chatbots, SAAS AI Tools)
Project details
I will perform manual QA testing for AI-powered applications to ensure the system produces reliable outputs, handles edge cases, and delivers a smooth user experience.
AI applications require more than traditional QA — they need testing for prompt logic, response accuracy, workflow integration, and unexpected inputs.
I have experience testing AI chatbots, AI SaaS platforms, and AI workflow tools.
What I Will Test
• AI chatbot responses
• Prompt input validation
• Output consistency and accuracy
• Edge case prompts and unusual queries
• AI workflow integrations
• UI/UX around AI interactions
• Response time and usability
• Error handling and fallback responses
Deliverables
You will receive a detailed QA report including:
• AI behavior issues
• Prompt edge case findings
• Incorrect or inconsistent outputs
• UI/UX problems during AI interaction
• Screenshots of results
• Suggestions to improve AI workflow experience
• Video walkthrough explaining test scenarios/bugs.
AI applications require more than traditional QA — they need testing for prompt logic, response accuracy, workflow integration, and unexpected inputs.
I have experience testing AI chatbots, AI SaaS platforms, and AI workflow tools.
What I Will Test
• AI chatbot responses
• Prompt input validation
• Output consistency and accuracy
• Edge case prompts and unusual queries
• AI workflow integrations
• UI/UX around AI interactions
• Response time and usability
• Error handling and fallback responses
Deliverables
You will receive a detailed QA report including:
• AI behavior issues
• Prompt edge case findings
• Incorrect or inconsistent outputs
• UI/UX problems during AI interaction
• Screenshots of results
• Suggestions to improve AI workflow experience
• Video walkthrough explaining test scenarios/bugs.
Testing Platform
Website Testing, Mobile Testing, Software TestingDevice
PC, Mac, iPhone, Android Mobile PhoneLanguage
English, BengaliWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 0 | 1 | 2 |
Number of Pages Tested | 5 | 10 | 15 |
Screen Recording Time (Minutes) | 15 | 30 | 60 |
Test Scenario | - | ||
Summary Report | |||
Annotated Screenshots | |||
Test Desktop | |||
Test Mobile |
Frequently asked questions
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LK
Lasha K.
Nov 11, 2025
Web App Functionality Tester
DT
Dhiraj T.
Sep 30, 2025
Test our web & mobile applications websites
Thank you so much for your feedback! Will def hire you again. We may do another round in Nov.
TN
Thiban N.
May 27, 2024
Web App Testing
He did amazing work! Will use his help again in the future.
AR
Aurel R.
Jan 25, 2024
Fine-tune ChatGPT API prompt
Khorshe applied a lot of efforts to a difficult task.
NS
Nick S.
Jan 11, 2024
QA Engineer
About Md.
SAAS QA | Exploratory Testing | Logic Flow & UI UX Review
90%
Job Success
Lalmonirhat, Bangladesh - 1:59 am local time
I’m Khorshed, a Manual QA Engineer with 3+ years of experience testing SaaS platforms, AI applications, and complex workflow-driven web apps.
I have tested platforms across SaaS, AI, Fintech, LegalTech, Healthcare, EdTech, Insurance, and Social platforms.
Analytical thinking is one of my strongest QA skills. I quickly understand product workflows, user roles, and system dependencies, which helps me identify high-risk areas and hidden edge cases early. Instead of only testing happy paths, I think like a real user and actively explore misuse scenarios, permission boundaries, and workflow breaks. To ensure nothing is missed, I create a structured feature × role × environment testing matrix that maps every important functionality. This approach helps uncover logic gaps, access issues, and edge cases before release, which is especially critical for complex SaaS platforms.
Core QA Expertise:
- SaaS Product Testing
- Role-based access testing (Admin / Super Admin / User / Approver)
- Multi-tenant platform validation
- Workflow & business logic testing
- Feature branch testing before release
- Release readiness validation
Testing Types:
- Functional Testing
- Regression Testing
- Smoke & Sanity Testing
- Exploratory Testing
- Edge Case Testing
- Database & Data Validation
- Integration Testing
- Cross-Platform Testing
Web: Chrome, Safari, Firefox, Edge
Mobile: iOS / Android
Desktop environments
QA Documentation & Reporting:
- Test Plans
- Test Scenarios & Test Cases
- Regression Suites
- Bug Reports with reproduction steps
- Severity & priority classification
- Release validation reports
Tools I Work With:
- Jira
- Github
- Basecamp
- ClickUp
- Trello
- TestRail
- Airtable
- Azure DevOps
- Notion
- Google Sheets QA trackers
- Loom / Screenshots for bug documentation
My SaaS Testing Approach: I follow a structured QA workflow used by product teams and startups.
1️⃣ Requirement Analysis: Review feature specs, workflows, and acceptance criteria to identify missing edge cases and logic gaps.
2️⃣ Test Planning: I create a coverage matrix (Roles × Features × Environments) in a spreadsheet to ensure no scenario is missed.
3️⃣ Test Execution:
I perform deep exploratory testing, simulating real user behavior such as:
- incorrect inputs
- skipped steps
- permission boundary testing
- workflow misuse scenarios
- URL manipulation attempts
- UI logic validation
4️⃣ Bug Reporting:
Clear, developer-friendly bug reports including:
- Clear bug title
- Steps to reproduce
- Expected vs actual behavior
- Screenshots / recordings with voice
- Severity classification
- Console errors when relevant
5️⃣ Regression Testing: Before each release I verify that new fixes do not break existing functionality.
6️⃣ Release Validation: Final smoke testing and release readiness checks before production deployment.
SaaS Platforms & Products I’ve Tested:
NFPhub (SaaS Project Management Platform) →
- Multi-tenant system
- Role-based access (Admin, Approver, User)
- Tested 10+ testing cycles before launch
- Integration testing with MS Teams & Google Calendar
- Maintained bug tracking sheets until resolution
- Provided UI/UX improvement suggestions
Appara (LegalTech SaaS Platform) →
- Document-heavy legal workflow platform
- Tested data-driven modules and document workflows
- Verified system logic across complex features
Notch (Project Management SaaS) →
- Tested collaboration workflows
- Permission and access validation
- Feature regression testing
PhysicianUX → AI healthcare platform for doctors
CrashClaim → AI-powered insurance chatbot
JavelinAI → AI email management platform
SunlightAI → AI-powered EdTech platform (Prompt Engineering)
TharejaAI → AI project management tool
In some projects I also contributed to prompt engineering and frontend improvements while testing AI-driven features.
Additional Projects:
Involved → Social media platform (React Native)
Stykyte → Fintech wallet & payments app
Conquer → Generative AI email workflow system
Chicken Derby → Web3 gaming platform
Silpada → E-commerce platform
Canva App → Creative design platform testing
Why Clients Hire Me
✔ I think like a real end user and find bugs others miss
✔ I test edge cases, not just happy paths
✔ I deliver clear, actionable bug reports developers love
✔ I create structured QA coverage so nothing is missed
✔ I understand SaaS workflows and product logic
✔ I provide usability and UX improvement feedback
If you need someone who can:
• Test complex SaaS workflows and features
• Perform release readiness and regression testing
• Validate role-based permissions and integrations
• Deliver clear bug reports and structured QA documentation
• Improve usability and product workflows
I’d love to help ensure your product ships stable, polished, and production-ready. Let’s connect 🚀
Steps for completing your project
After purchasing the project, send requirements so Md. can start the project.
Delivery time starts when Md. receives requirements from you.
Md. works on your project following the steps below.
Revisions may occur after the delivery date.
AI Workflow Review
Client provides access and explains the AI functionality and intended use cases.
Prompt & Interaction Testing
I test prompts, edge cases, unusual inputs, and response behavior.