Upwork home
Sign up
Project Catalog
DesignDesign
Video & AudioVideo & Audio
Development & ITDevelopment & IT
MarketingMarketing
Writing & TranslationWriting & Translation
MoreMore

You will get Network Optimization/Administration and System Security/Network Security

Mahmood R.Status: Offline
Mahmood R. Mahmood R.
4.7
Top Rated
Preview image

Let a pro handle the details

Buy Support & IT services from Mahmood, priced and ready to go.
Mahmood R.Status: Offline
Mahmood R. Mahmood R.
4.7
Top Rated
Preview image

Let a pro handle the details

Buy Support & IT services from Mahmood, priced and ready to go.

Project details

I specialize in server maintenance, deployment, and hardening, along with server migration and network optimization services on a monthly basis. I offer technical support tailored to clients' needs, ensuring optimized server and network performance as per their requirements. Invite me to your projects, and I guarantee work done to meet your specifications. With two years of experience as a Server and Network Optimization Expert, my expertise lies in:

Server Migration
Server Maintenance
Backup Solutions
Configuration Optimization

Feel free to reach out, and let's discuss how I can contribute to the success of your projects.
Support & IT Services
Cloud Services, CRM Customization & Development, Helpdesk & Technical Support, Consultation
Device
Desktop/Laptop
Operating System
Windows
Cloud Platforms
Alibaba Cloud, Amazon Web Services, IaaS, Dell Technologies Cloud, Google Cloud Platform, IBM Cloud, Microsoft Azure, SaaS, Other
What's included
Service Tiers Starter
$100
Standard
$130
Advanced
$1,600
Delivery Time 2 days 1 day 30 days
Number of Revisions
000
Remote Connection Support
Documentation
-
-
-
4.7
24 reviews
83% Complete
(20)
13% Complete
(3)
4% Complete
(1)
1% Complete
(0)
1% Complete
(0)

MT

M T.
5.00
Oct 17, 2025
Remote Technical Support - MDTripp Fabulous tech, assisted with the setup of my new pc. Configuring Windows and MS Office. Will be working with Mahmood again.

MT

M T.
4.00
Mar 6, 2025
Remote Technical Support - MDTripp Nice guy, no follow through and not at the skill level I required.

AP

Andre P.
4.85
Feb 6, 2025
Help me upload a profile

LD

Laura D.
5.00
Dec 28, 2024
Recover an Old Email address

EE

Essam E.
4.00
Sep 12, 2024
IT Asset Manager
Mahmood R.Status: Offline

About Mahmood

Mahmood R.Status: Offline
Remote IT Support | Office 365 | Google Workspace | Ubiquiti Expert
100% Job Success
4.7  (24 reviews)
Rawalpindi, Pakistan - 6:20 pm local time
With over 8 years of hands-on experience working with MSP providers and assisting small to medium-sized businesses for remote IT Support and Technical Support, I am a seasoned remote IT Support Technician dedicated to delivering top-notch services. My expertise spans a wide range of technologies and services, ensuring comprehensive Remote IT support for your IT infrastructure.

Key Skills:

Cloud Platforms: MS Azure, Office 365, Google Workspace
Security: Antivirus Installation/Removal, Network Security, VPN, Sonicwall ,
WatchGuard/Fortinet , Ubiquiti / Unifi Network Expert
Collaboration Tools: Calendly Integrations, Microsoft Intune, Microsoft Office 365,
Microsoft Exchange, MS Teams, Zoom
Migration Services: Email & Domain Migration
Server Management: Windows Server 2008, 2012, 2016, 2019, HyperV, VMware
Networking: MikroTik, Ubiquiti Network Setup , TCP/IP
Telephony: Xencall/ReadyMode, Voip Engineer , ViCi Dialer, Ring Central, Free PBX
Workstation Support: OS Troubleshooting (Windows/Mac), Software / Hardware
troubleshooting
Printers: Local and Network Printer Issue Resolution , IT Support , Remote IT Support

Why Choose Me:
I offer extensive expertise in overseeing and safeguarding IT infrastructures, guaranteeing seamless business operations. With a proven history of working closely with Managed Service Providers (MSPs), individuals, and Small and Medium Enterprises (SMEs) as a remote IT support and Network Engineer, I excel in autonomously aiding businesses of varying scales.

Helpdesk MSP / Connect Wise and Datto Expert

Datto RMM/Backups/Network
Autotask
Microsoft Azure
GSuite administration
IT Management
Operations Management
Systems administration
Active directory administration
Servers monitoring and administration
Email, outlook, powershell
server 2008 and server 2012
CW Automate
Connectwise
Continuum
Freshdesk
Office 365
Hardware/software installation/troubleshooting (windows)
wordpress design/development
cpanel administration
web administration
Powershell
Google Apps
Group policy
Cyber Security
Content Writing
Social Media Management
Avast administration
Insightly
Trello
Wrike
Zapier automation
Proofpoint
Wordpress developer
Zorus
Cloud Radial
BrightGauge
MSPBots
Sentinel One
Ubiquiti / Unifi Expert
Sonic Wall
Pfsense
Office 365
Google Workspace
DKIM
Email Migration
Help Desk / Remote IT Support

Steps for completing your project

After purchasing the project, send requirements so Mahmood can start the project.

Delivery time starts when Mahmood receives requirements from you.

Mahmood works on your project following the steps below.

Revisions may occur after the delivery date.

Platform

Share complete details about the issues you have been facing or what you are you looking for so I can help you out.

Review the work, release payment, and leave feedback to Mahmood.