You will get ongoing Microsoft 365 and endpoint administration support
Top Rated
Project details
You will get reliable ongoing Microsoft 365 and endpoint administration support to help keep your users productive, devices secure, and cloud environment running smoothly. This service is ideal for small businesses, MSPs, and growing organizations that need a dedicated Microsoft administrator without hiring a full-time employee.
I can manage Microsoft 365, Exchange Online, Entra ID, Intune, user lifecycle management, device enrollment, endpoint compliance, software deployment, patch management, and day-to-day administrative tasks. Whether you need a few hours of support each month or ongoing administration for your entire environment, I will help maintain security, improve efficiency, and resolve issues proactively.
With experience supporting Microsoft cloud environments and endpoint management solutions, I focus on delivering responsive, professional support and practical solutions that align with your business needs.
Let's simplify your IT operations and keep your Microsoft environment running securely and efficiently.
I can manage Microsoft 365, Exchange Online, Entra ID, Intune, user lifecycle management, device enrollment, endpoint compliance, software deployment, patch management, and day-to-day administrative tasks. Whether you need a few hours of support each month or ongoing administration for your entire environment, I will help maintain security, improve efficiency, and resolve issues proactively.
With experience supporting Microsoft cloud environments and endpoint management solutions, I focus on delivering responsive, professional support and practical solutions that align with your business needs.
Let's simplify your IT operations and keep your Microsoft environment running securely and efficiently.
Technology Type
Email SystemWhat's included
| Service Tiers |
Starter
$299
|
Standard
$699
|
Advanced
$1,499
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Small Company Size | - | - | |
Medium Company Size | - | - | |
Large Company Size | - | - |
Frequently asked questions
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About Deepak
MSP Cloud & NOC Engineer | Microsoft 365 | Azure | Intune | RMM
100%
Job Success
Halifax, Canada - 8:47 am local time
I help MSPs deliver faster support, stronger endpoint security, and more efficient IT operations. With 8+ years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, N-Central, and PowerShell automation, I independently manage tickets, streamline operations, and improve service delivery from day one.
I’m an experienced MSP System Administrator and IT Support Specialist with hands-on expertise supporting SMB and enterprise environments across Microsoft 365, Azure, Intune, RMM platforms, endpoint security, virtualization, backups, and day-to-day IT operations. I have successfully managed and supported 1200+ endpoints while delivering SLA-driven technical support in fast-paced 24/7 MSP environments.
I specialize in providing reliable remote support, proactive monitoring, automation, and operational improvements that help MSPs reduce ticket backlog, improve response times, and maintain stable client environments.
CORE TECHNICAL EXPERTISE
Microsoft 365 Administration
- Exchange Online, Teams, SharePoint, OneDrive
- User onboarding/offboarding and license management
- Mail flow troubleshooting and mailbox administration
- MFA, Conditional Access, identity and access management
Azure & Intune Management
- Device enrollment and endpoint configuration
- Compliance policies and security baselines
- BitLocker management and application deployment
- Endpoint remediation and Windows troubleshooting
Windows Server Administration
- Windows Server deployment, management, and troubleshooting
- Active Directory, Group Policy, DNS, DHCP administration
- File server management and permissions administration
- Remote Desktop Services (RDS) support and maintenance
- Server performance monitoring and issue remediation
Virtualization & Infrastructure
- VMware and ESXi administration and troubleshooting
- Virtual machine deployment and resource management
- Hypervisor monitoring and infrastructure maintenance
- Backup verification and disaster recovery support
MSP Helpdesk & NOC Operations
- ConnectWise ticket management and documentation
- N-Central RMM monitoring, patching, and remediation
- Alert management, health checks, and escalation handling
- Remote support for users, workstations, and Windows servers
- SLA-focused ticket resolution with strong communication
- Experience supporting fast-paced 24/7 MSP environments
Security & Endpoint Protection
- CrowdStrike deployment, monitoring, and remediation
- Huntress monitoring and threat response support
- Endpoint security management and hardening
- Conditional Access and identity protection policies
- Incident response support and security best practices
- Patch management and vulnerability remediation
Backup & Maintenance Operations
- Backup monitoring and recovery support
- Routine maintenance and patch management
- Endpoint health monitoring and proactive remediation
- System update coordination and compliance tracking
Automation & Scripting
- PowerShell automation for repetitive IT tasks
- Process optimization and operational efficiency improvements
- Reduced repeat tickets through proactive automation and monitoring
- Custom scripts for reporting, remediation, and maintenance
WHY MSPS CHOOSE TO WORK WITH ME
- Independently manage tickets from start to resolution
- Strong troubleshooting and escalation decision-making
- Clear, professional communication with clients and internal teams
- Clean documentation and audit-ready ticket notes
- Proactive approach focused on stability and prevention
- Reliable long-term resource for MSP operations and support teams
INDUSTRIES SUPPORTED
- Managed Service Providers (MSPs)
- Healthcare and multi-site medical clinics
- Professional services firms
- Retail and logistics operations
- Education and training organizations
If you’re looking for a dependable MSP engineer who can quickly integrate into your Helpdesk or NOC operations, support your clients professionally, and improve operational efficiency through automation and proactive support, I’d be happy to work with you.
Steps for completing your project
After purchasing the project, send requirements so Deepak can start the project.
Delivery time starts when Deepak receives requirements from you.
Deepak works on your project following the steps below.
Revisions may occur after the delivery date.
Environment Review
Review your Microsoft 365 environment, users, devices, and support requirements.
Administration & Management
Perform ongoing Microsoft 365 administration, endpoint management, security tasks, and issue resolution.