You will get ongoing Microsoft 365 and endpoint administration support
Top Rated
Project details
You will get reliable ongoing Microsoft 365 and endpoint administration support to help keep your users productive, devices secure, and cloud environment running smoothly. This service is ideal for small businesses, MSPs, and growing organizations that need a dedicated Microsoft administrator without hiring a full-time employee.
I can manage Microsoft 365, Exchange Online, Entra ID, Intune, user lifecycle management, device enrollment, endpoint compliance, software deployment, patch management, and day-to-day administrative tasks. Whether you need a few hours of support each month or ongoing administration for your entire environment, I will help maintain security, improve efficiency, and resolve issues proactively.
With experience supporting Microsoft cloud environments and endpoint management solutions, I focus on delivering responsive, professional support and practical solutions that align with your business needs.
Let's simplify your IT operations and keep your Microsoft environment running securely and efficiently.
I can manage Microsoft 365, Exchange Online, Entra ID, Intune, user lifecycle management, device enrollment, endpoint compliance, software deployment, patch management, and day-to-day administrative tasks. Whether you need a few hours of support each month or ongoing administration for your entire environment, I will help maintain security, improve efficiency, and resolve issues proactively.
With experience supporting Microsoft cloud environments and endpoint management solutions, I focus on delivering responsive, professional support and practical solutions that align with your business needs.
Let's simplify your IT operations and keep your Microsoft environment running securely and efficiently.
Technology Type
Email SystemWhat's included
| Service Tiers |
Starter
$299
|
Standard
$699
|
Advanced
$1,499
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Small Company Size | - | - | |
Medium Company Size | - | - | |
Large Company Size | - | - |
Frequently asked questions
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About Deepak
Microsoft 365 | Azure | Intune | RMM | MSP Infrastructure Engineer
100%
Job Success
Halifax, Canada - 5:00 pm local time
With hands-on experience supporting 1,200+ endpoints across fast-paced, multi-client environments, I take ownership of technical issues from investigation through resolution while keeping communication clear and documentation accurate.
My work spans Microsoft cloud, endpoint management, Windows infrastructure, virtualization, security, and RMM operations. I’m particularly effective when issues cross multiple technology layers and require more than a quick fix.
🔹 MICROSOFT 365 & AZURE
• Exchange Online, Teams, SharePoint, and OneDrive
• Azure and Entra ID / Azure AD administration
• MFA, Conditional Access, and identity management
• Mail flow, authentication, and access troubleshooting
• Microsoft 365 security and tenant administration
🔹 INTUNE & ENDPOINT MANAGEMENT
• Device enrollment and configuration
• Compliance policies and security baselines
• Application deployment and remediation
• BitLocker management
• Windows troubleshooting and endpoint hardening
🔹 RMM, MONITORING & MSP OPERATIONS
• N-able N-central monitoring, patching, and remediation
• RMM policy management and endpoint administration
• Alert investigation, tuning, and escalation workflows
• Proactive endpoint and server health monitoring
• ConnectWise ticket workflows and documentation
• SLA-driven technical support across multi-client environments
🔹 WINDOWS SERVER & INFRASTRUCTURE
• Active Directory and Group Policy
• DNS, DHCP, and file server administration
• Windows Server troubleshooting and maintenance
• Remote Desktop Services
• Azure Virtual Desktop and FSLogix troubleshooting
• Server performance and infrastructure remediation
🔹 SECURITY & ENDPOINT PROTECTION
• CrowdStrike deployment and remediation
• Huntress monitoring and response support
• Conditional Access and identity security
• Endpoint hardening
• Vulnerability and patch remediation
• Security incident investigation support
🔹 VIRTUALIZATION, BACKUP & NETWORKING
• VMware ESXi administration and troubleshooting
• Virtual machine deployment and maintenance
• Backup monitoring and recovery support
• FortiGate firewall administration and troubleshooting
• Infrastructure health checks and remediation
🔹 POWERSHELL & AUTOMATION
• Automated remediation scripts
• Microsoft 365 administration automation
• RMM-based scripting and self-healing workflows
• Endpoint maintenance automation
• Custom reporting and health checks
• Automation of repetitive operational tasks
WHY CLIENTS WORK WITH ME
• Take ownership of technical issues from investigation through resolution
• Troubleshoot across cloud, endpoint, server, virtualization, and network layers
• Focus on root-cause analysis rather than temporary fixes
• Communicate professionally with end users, stakeholders, and technical teams
• Maintain clear, audit-ready documentation
• Identify recurring issues and automate remediation where possible
• Work effectively across fast-paced, multi-client environments
For MSPs, I understand the realities of managed services: multiple client environments, competing priorities, SLA pressure, noisy RMM alerts, escalations, documentation requirements, and after-hours maintenance.
For growing businesses, I provide reliable hands-on administration and troubleshooting across Microsoft cloud, endpoints, servers, security, and infrastructure.
If you need an engineer who can take ownership of Microsoft cloud, infrastructure, RMM, endpoint, or automation work, I’d be happy to discuss your environment.
Steps for completing your project
After purchasing the project, send requirements so Deepak can start the project.
Delivery time starts when Deepak receives requirements from you.
Deepak works on your project following the steps below.
Revisions may occur after the delivery date.
Environment Review
Review your Microsoft 365 environment, users, devices, and support requirements.
Administration & Management
Perform ongoing Microsoft 365 administration, endpoint management, security tasks, and issue resolution.