You will get Serverless IT Ticket System | AWS S3 & Google Apps Script Integration
Project details
# Custom IT Help Desk & Complaint Management System
Designed and developed a lightweight cloud-based IT Help Desk solution to streamline internal IT support requests and improve service management.
### Key Features
• Developed a responsive web-based IT Help Desk portal for employees.
• Hosted the application as a static website on Amazon S3 for high availability and low operational cost.
• Integrated Google Apps Script as a serverless backend to process requests.
• Implemented automatic date and time logging for every submission.
• Designed the system to eliminate manual complaint logging and paper-based processes.
• Created a scalable foundation for future enhancements such as ticket tracking, automated ticket numbering, dashboard analytics, email notifications, and SLA reporting.
### Business Impact
• Reduced manual IT complaint handling.
• Centralized issue reporting in a single repository.
• Improved response tracking and operational transparency.
• Established a cloud-based, serverless, and cost-effective internal IT support solution.
• Designed for easy scalability without requiring dedicated servers or database administration.
Designed and developed a lightweight cloud-based IT Help Desk solution to streamline internal IT support requests and improve service management.
### Key Features
• Developed a responsive web-based IT Help Desk portal for employees.
• Hosted the application as a static website on Amazon S3 for high availability and low operational cost.
• Integrated Google Apps Script as a serverless backend to process requests.
• Implemented automatic date and time logging for every submission.
• Designed the system to eliminate manual complaint logging and paper-based processes.
• Created a scalable foundation for future enhancements such as ticket tracking, automated ticket numbering, dashboard analytics, email notifications, and SLA reporting.
### Business Impact
• Reduced manual IT complaint handling.
• Centralized issue reporting in a single repository.
• Improved response tracking and operational transparency.
• Established a cloud-based, serverless, and cost-effective internal IT support solution.
• Designed for easy scalability without requiring dedicated servers or database administration.
Programming Languages
HTML & CSS, JavaScriptCoding Expertise
Cross Browser & Device CompatibilityWhat's included $100
These options are included with the project scope.
$100
- Delivery Time 2 days
- Number of Revisions 0
- Design Customization
- Content Upload
- Responsive Design
Optional add-ons
You can add these on the next page.
Additional Revision
+$50About Badar ul Hassan
AWS Cloud Practitioner
Karachi, Pakistan - 3:43 am local time
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After purchasing the project, send requirements so Badar ul Hassan can start the project.
Delivery time starts when Badar ul Hassan receives requirements from you.
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Revisions may occur after the delivery date.
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