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You will get vicidial installation and custom reports

Vikas K.Status: Offline
Vikas K. Vikas K.
4.9
Preview image

Let a pro handle the details

Buy Web Application Programming services from Vikas, priced and ready to go.
Vikas K.Status: Offline
Vikas K. Vikas K.
4.9
Preview image

Let a pro handle the details

Buy Web Application Programming services from Vikas, priced and ready to go.

Project details

We specialize in providing fast and efficient VICIdial installations tailored to your specific needs. Our team is experienced in deploying VICIdial in record time using optimized installation methods, ensuring that your call center is up and running with minimal delay.

In addition, we offer dedicated VICIdial support services in U.S. time zones, allowing for real-time assistance and issue resolution during your business hours. Whether you need help with configuration, troubleshooting, campaign setup, or ongoing maintenance, our support team is ready to assist promptly and professionally.

Key Highlights:
 • Rapid VICIdial installation using best practices
 • Full configuration for inbound, outbound, and blended campaigns
 • U.S. time zone coverage for support and maintenance
 • Ongoing monitoring and performance optimization
 • Assistance with agent setup, carrier integration, and reporting

Let us help you launch or scale your VICIdial-based call center quickly and reliably.
Programming Languages
PHP, HTML & CSS
Coding Expertise
Cross Browser & Device Compatibility, Performance Optimization

What's included $500

These options are included with the project scope.

$500
  • Delivery Time 1 day
  • Number of Revisions 0
  • Number of Pages 1
    • Design Customization
    • Content Upload
    • Responsive Design
    • Source Code
4.9
21 reviews
95% Complete
(20)
1% Complete
(0)
5% Complete
(1)
1% Complete
(0)
1% Complete
(0)

LM

Lovell M.
5.00
May 14, 2025
Vicidial User Login Setup and Test Dialer Team stepped in and addressed the vicidial issues I had with my system.

MS

Matt S.
2.65
Aug 5, 2020
All Messaging Platform now the production-ready model was ever finished and then they was almost done and the company fires some of there people and we had to start over. Then they just stopped contacting me.

PH

Phillip H.
5.00
Jul 28, 2020
10 Server Cluster of Broadcasting/Predictive dialer Solution Updates

PH

Phillip H.
5.00
Jul 19, 2020
Server Maintenance and support

PH

Phillip H.
5.00
Jun 25, 2020
Freeswitch Dialer Updates and CRM module scope The whole Gventure is the best... Since 2011 we been conducting business. Several projects..... Keep up the good work..
Vikas K.Status: Offline

About Vikas

Vikas K.Status: Offline
Freeswitch/Asterisk/IVR/AI-Bot/WebRTC/Ecommerce/FAX
69% Job Success
4.9  (21 reviews)
Noida, India - 3:56 am local time
🔹 Overview / Summary:

With over 20 years of hands-on experience in the telecom industry, I specialize in building powerful, scalable, and AI-driven voice solutions tailored to business needs. I am the founder of a successful telecom solutions company and have delivered 100+ enterprise-grade projects worldwide.

I help startups, call centers, and SaaS platforms launch and scale intelligent voice platforms—from AI-based IVRs to full-scale FreeSWITCH and WebRTC-powered telephony systems. Whether you’re automating appointment booking via voice, masking phone numbers for Uber/Ola-type apps, or optimizing carrier-grade traffic, I bring real-world expertise that drives measurable outcomes.

I’ve helped clients:
• Build AI voice agents that handle thousands of daily calls using Rasa + Vosk + FreeSWITCH
• Develop secure, scalable SIP platforms for outbound call centers
• Deploy containerized telecom stacks (Docker/K8s) with real-time call control
• Integrate CRM and calendars (Salesforce, Google Calendar) for real-time voice scheduling
• Implement number masking and A2P SMS solutions for B2B SaaS platforms

My focus is always on cost-effective, open-source-first, and production-ready solutions with fast turnaround and long-term maintainability.

🔹 Services I Offer:
• 🔸 AI Voice Bot Development (Appointment Booking, Lead Capture, Call Routing)
• 🔸 FreeSWITCH/Asterisk/FusionPBX Setup, Custom Modules & IVR Design
• 🔸 Real-Time Voice API Integration (Twilio, Telnyx, Plivo, SIP Providers)
• 🔸 CRM & Calendar Integration (Salesforce, HubSpot, Google Calendar API)
• 🔸 WebRTC & Click-to-Call Systems for Web/Mobile Apps
• 🔸 Call Masking & Smart Number Routing (Uber/Ola Type Use Cases)
• 🔸 A2P SMS Platform Design (AI-integrated Messaging for Businesses)
• 🔸 Containerized Deployment (Docker, Kubernetes, CI/CD Pipelines)
• 🔸 Call Logging, CDR, Analytics Dashboards, and Call Quality Monitoring
• 🔸 Security Hardening (TLS/SRTP, Encrypted Webhooks, Role-Based Access)

🔹 Tech Stack & Tools:

Telephony: FreeSWITCH, Asterisk, FusionPBX, SIP.js, WebRTC
AI/NLU: Rasa, Vosk, Kaldi, Botpress
Programming: Node.js, Python, Go, Lua (FreeSWITCH modules)
Platforms: Twilio, Plivo, Telnyx, Agora, Voximplant
Cloud/DevOps: AWS, GCP, Azure, Docker, Kubernetes, GitLab CI/CD
Databases: PostgreSQL, Redis, MongoDB
APIs: REST, GraphQL, WebSockets
CRM Integration: Salesforce, Zoho, HubSpot
Monitoring: Prometheus, Grafana, ELK Stack

🔹 Experience Highlights / Notable Projects:

✅ AI Voice Booking Agent for Home Services Platform
Designed a self-service voice bot using Rasa + Vosk integrated with FreeSWITCH and Google Calendar. Result: 80%+ automation in call handling.

✅ Outbound Call Center with Custom IVR & CRM Sync
Built a scalable SIP platform for 200+ agents using FreeSWITCH, integrating with Salesforce and custom lead scoring logic via APIs.

✅ Click-to-Call Widget for SaaS CRM (iframe + SIP.js)
Developed a modular SIP.js iframe app for browser-based calling integrated with FusionPBX and REST APIs for click-to-call features.

✅ Number Masking for Uber-type App in LATAM
Implemented call masking, call routing, and reporting via FreeSWITCH + Lua + Telnyx SIP, handling 10K+ masked calls daily.

✅ AI-Powered A2P SMS Platform for Nigerian Businesses
Designed a communication suite including smart SMS routing, NLP-based autoresponders, and reporting dashboards.

🔹 Certifications & Recognition
• Certified VoIP Developer (Private Telecom Network)
• NLP & AI Chatbot Development – Rasa Certification
• Telecom Business Development – Strategic Expansion in LATAM & Africa

🔹 Why Choose Me?

✔ Proven experience across 100+ telecom & AI voice projects
✔ Strategic thinker with full-stack delivery capabilities
✔ Strong Upwork record with reliable communication
✔ Quick turnaround, clean code, full documentation
✔ Long-term support and scale-friendly architecture

Steps for completing your project

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Delivery time starts when Vikas receives requirements from you.

Vikas works on your project following the steps below.

Revisions may occur after the delivery date.

Server details

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