You will get a customized training on Avaya training

Project details
You can customize the training based on your needs.
Note: some practical training may be need to be done on customer hardware
Note: some practical training may be need to be done on customer hardware
Subject
Science, Software DevelopmentWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,000
|
Advanced
$1,500
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Lesson | 1 | 3 | 5 |
Lesson Length (Minutes) | 120 | 120 | 120 |
Exercises & Supporting Materials | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Lesson
(+ 1 Day)
+$250
Exercises & Supporting Materials
+$500
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When it’s Avaya I rely on him to fix the issues in no time.
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Amazing to work with. Deliverables were on time. Migration completed successfully. I will be hiring Moataz again. Extremely responsive and cares about the project. Highly recommended.
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About Moataz
VOIP Specialist | Avaya | Cisco | Genesys | Zoom | 3CX | FreePBX
94%
Job Success
Riyadh, Saudi Arabia - 10:08 am local time
My name's Moataz, and here are my qualifications/experiences.
- 12+ Years working on VOIP solutions (Avaya in particular) in two countries (Egypt & Saudi Arabia) at big system integrators.
- I have done a lot of projects at different segments/sectors with different sizes (SMB & Enterprise, and Megaprojects), starting from legacy systems to the latest technologies.
- working on all application types of unified communications and customer experience applications.
- Pre-sales experience, and consultancy
Expertise:
- IP Office, VmPro, Onex Portal, IPOCCS, ACR
- Avaya Aura Core Components (SMGR, SM, CM, US, H.245 gateways)
- Equinox TE & AAWG
- Equinox OTT (MGMT, MEDIA, H.323, Equinox Edge, and Equinox Recording)
- Aura Presence with Multimedia Messaging enabled (PMM)
- AADS (standalone & clustered)
- SBCE standalone and HA for remote worker and sip trunking.
- Call Center Elite, AACC, EMC,
- Experience Portal, WFO, and CMS
- Avaya soft clients (Equinox Client, Equinox Attd, OneX Comm, OneX Agent, OneX attd).
- Multiple Avaya portfolios such as (IPT, Hospitality Solutions, and Call Centers)
- Different types of Avaya PBX and media gateways (SI, MCC, G450/G430, and G650).
- Integration between Avaya and other systems (Astrix, LYNC & CISCO...).
- Custom reports for CMS Designer.
- Cisco CUCM, Unity.
- Grandsteam
- FreePBX, Neogeo Router
Services:
1- Troubleshooting any raised issue.
2- Preventive/proactive maintenance with a weekly report.
3- New implementation/commissioning.
4- Operation over the clock (already have a team for continuous operation & monitoring)
5- Consultancy sessions regarding design requests, quotations, licenses, and sizing.
6- Training sessions
Steps for completing your project
After purchasing the project, send requirements so Moataz can start the project.
Delivery time starts when Moataz receives requirements from you.
Moataz works on your project following the steps below.
Revisions may occur after the delivery date.
Agenda making
Agenda to include the items that client need to learn about
Verify Deliverables
Verify Deliverables with the client

